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Computer help, having a strange problem


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#1 Lihlipp

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Posted 11 October 2009 - 09:06 PM

http://answers.yahoo.com/question/index;_y...11174604AA2fgYl

Since yahoo answers is the least helpful site on earth, I figured I try a Computer specific site for real help.

I am not a computer whiz, so this is all I can give about my computer
- I have a Windows Vista, it's a desktop computer (or whatever you call the non-laptop ones)
-I've had it since 2007

My problem is that When I'm on normal mode on my Vista, only pictures and folders open. Even the Welcome Center thing doesn't come up! I can only open things on Safe Mode, but Safe Mode is annoying as hell because it only gives you the basic drivers, which takes away sound, computer games, and several other things I enjoy having. Any help would be appreciated.
Also, I have Prevx 3.0, which comes up with nothing about viruses, I think it's possibly a Vista problem.

If you need to know anything else, just ask.

I'm now on normal mode, but I fear the same thing might happen again. It's already happened once before.

And it happened again.

Edited by Lihlipp, 12 October 2009 - 03:02 PM.


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#2 Guest_SteinPooch_*

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Posted 12 October 2009 - 10:50 AM

One... get rid of the Anti-Virus you have. Two, get MalwareBytes anti Malware, from
http://www.malwarebytes.org/mbam-download.php. Then run in Normal mode, if it works. If it doesn't work, run in Safe Mode. Then tell me what you get from that.

#3 garmanma

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Posted 12 October 2009 - 11:36 AM

This is not the proper forum to request malware scans

Malware problems are posted here:
http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
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why won't my laptop work?

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#4 Lihlipp

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Posted 12 October 2009 - 03:04 PM

One... get rid of the Anti-Virus you have. Two, get MalwareBytes anti Malware, from
http://www.malwarebytes.org/mbam-download.php. Then run in Normal mode, if it works. If it doesn't work, run in Safe Mode. Then tell me what you get from that.



Thank you, I'll try that.

#5 garmanma

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Posted 12 October 2009 - 05:53 PM

Just so you know Malwarebytes does not replace your anti-virus
Mark
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why won't my laptop work?

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#6 Lihlipp

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Posted 12 October 2009 - 06:48 PM

So, I could keep Prevx even if I download Malware bytes?

#7 boopme

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Posted 12 October 2009 - 07:50 PM

Hello ,yes Prevx is your Anti Virus and Malwarebytes is an anti malware tool. Similar but different and they will work together. In fact you need both.

I believe this BC Tutorual will be helpful.
How to automatically repair Windows Vista using Startup Repair
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#8 Lihlipp

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Posted 12 October 2009 - 08:37 PM

Thank you ^.^
I really don't know much about computers, so you guys really are helping me learn a few things.

Right now I'm in normal mode, so I probably can do things more efficiently. I just have to wait for my older sister's approval though, as it's her computer as much as it is mine. Not to mention she knows how to handle these things better.

#9 gully786

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Posted 13 October 2009 - 05:37 AM

For more protection go to
http://news.cnet.com/8301-13845_3-10373198-58.html

its only free today so make sure you get the licence key

its a gd firewall and has download protection to stop the virus being downloaded in the first place
:huh:

#10 Lihlipp

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Posted 13 October 2009 - 02:52 PM

Ok. I sent the request for the software. I should be hearing back soon. Will Prevx work with Zone Alarm or do I need to Deactivate it?

#11 gully786

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Posted 13 October 2009 - 03:51 PM

it should work with prevx cause its a firewall not a av, it takes care of things coming onto your computer and out as well as programmes accessing the internet thats all

Edited by gully786, 13 October 2009 - 03:53 PM.


#12 Lihlipp

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Posted 13 October 2009 - 04:30 PM

Thank you so much. You've been a big help.




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