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Possible spyware infection after Reg Tool download


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2 replies to this topic

#1 relaxedtype

relaxedtype

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Posted 11 October 2009 - 10:47 AM

Hello there,

I really hope you can help like a couple of years ago (Smitfraud/Zlob).

I have recently been cleaning out old files on my computer in the hope of speeding things up. during this process I mistakenly donwloaded Reg Tool. On checking on the internet about this program I found it was disguised spyware. I removed the program using Add/Remove Programs but my computer (and especially internet access) is now running incredibly slowly. I have scanned with a variety of anti-spyware (Avast, AVG, SpyBot, Malwarebytes) but nothing much is found and it has made no difference to performance. I tried to run SDFix but the program did not finish and would not produce a log.

I hope you can help figure out what is happening. I have included the DDS and RootRepeal reports. Please let me know if you need anything else. Thanks very much in advance...

All best

Huw



DDS (Ver_09-09-29.01) - NTFSx86 NETWORK
Run by Huw at 16:04:35.89 on 11/10/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.447.93 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Internet Security 2006 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: avast! antivirus 4.8.1356 [VPS 091010-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}
FW: Norton Internet Security 2006 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Huw\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uURLSearchHooks: Yahoo! uC: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdmcks.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: Yahoo! uC: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn1\yt.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [SpybotSD TeaTimer] "c:\program files\spybot - search & destroy\TeaTimer.exe"
uRun: [Free Download Manager] "c:\program files\free download manager\fdm.exe" -autorun
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [VTTrayp] VTtrayp.exe
mRun: [VTTimer] VTTimer.exe
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Motive SmartBridge] c:\progra~1\bthome~1\help\smartb~1\BTHelpNotifier.exe
mRun: [btbb_wcm_McciTrayApp] "c:\program files\btbb_wcm\McciTrayApp.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [4oD] "c:\program files\kontiki\KHost.exe" -all
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [COMODO Internet Security] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [ClamWin] "c:\program files\clamwin\bin\ClamTray.exe" --logon
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\btbroa~1.lnk - c:\program files\bt home hub\help\bin\matcli.exe
IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0A43D7AC-D6C1-4622-B309-BF975F427C0E} - hxxps://internetbankingplus2.firstdirect.com/ibplus/frontdoorFD.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: ,avgrsstx.dll c:\progra~1\google\google~3\goec62~1.dll c:\windows\system32\guard32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\huw\applic~1\mozilla\firefox\profiles\zx5swzgf.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://uk.yahoo.com
FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avgb&type=yahoo_avg_hs2-tb-web_us&p=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\google updater\2.4.1636.7222\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-10-9 108552]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2008-1-31 25160]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-10-10 348824]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-10-10 1097096]
S1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-10-10 114768]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-10-9 335240]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-10-9 27784]
S1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:\windows\system32\drivers\cmdGuard.sys [2008-1-31 132296]
S2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2008-1-7 1858144]
S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-10-10 20560]
S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-10-10 138680]
S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-10-9 908056]
S2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-10-9 297752]
S2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\firewall\cmdagent.exe [2008-1-31 723632]
S2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2009-9-13 233472]
S2 gupdate1ca0c8fc631017c;Google Update Service (gupdate1ca0c8fc631017c);c:\program files\google\update\GoogleUpdate.exe [2009-7-24 133104]
S2 Symantec Core LC;Symantec Core LC; [x]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-10-10 254040]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-10-10 352920]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-12-29 29744]

=============== Created Last 30 ================

2009-10-11 10:45 <DIR> -cd----- C:\SDFix
2009-10-10 19:35 <DIR> --d----- c:\docume~1\huw\applic~1\.clamwin
2009-10-10 19:33 <DIR> --d----- c:\program files\ClamWin
2009-10-10 19:33 <DIR> --d----- c:\documents and settings\all users\.clamwin
2009-10-10 17:15 <DIR> --d----- c:\docume~1\huw\applic~1\Malwarebytes
2009-10-10 17:14 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-10 17:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-10 17:14 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-10-10 17:14 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-10-10 15:23 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{EF63305C-BAD7-4144-9208-D65528260864}
2009-10-10 15:20 <DIR> --d----- c:\program files\Lavasoft
2009-10-10 14:32 206,256 a------- c:\windows\system32\drivers\PCTCore.sys
2009-10-10 14:32 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-10-10 14:32 7,396 a------- c:\windows\system32\drivers\pctcore.cat
2009-10-10 14:03 <DIR> --d----- c:\program files\common files\PC Tools
2009-10-10 14:03 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-10-10 14:03 <DIR> --d----- c:\program files\Spyware Doctor
2009-10-10 14:03 <DIR> --d----- c:\docume~1\huw\applic~1\PC Tools
2009-10-10 14:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-10-10 03:31 <DIR> --d----- c:\docume~1\huw\applic~1\Reg Tool
2009-10-10 03:30 <DIR> --d----- c:\program files\Reg Tool
2009-10-04 16:33 <DIR> --dsh--- c:\documents and settings\huw\PrivacIE
2009-10-01 21:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\espionServerData
2009-10-01 20:56 <DIR> --d----- c:\program files\common files\Macrovision Shared
2009-09-13 15:18 <DIR> --d----- c:\windows\system32\Samsung_USB_Drivers
2009-09-13 15:14 110,592 a------- c:\windows\system32\FsUsbExDevice.Dll
2009-09-13 15:14 233,472 a------- c:\windows\system32\FsUsbExService.Exe
2009-09-13 15:14 36,608 a------- c:\windows\system32\FsUsbExDisk.Sys
2009-09-13 15:04 <DIR> --d----- c:\docume~1\huw\applic~1\Samsung
2009-09-13 15:01 <DIR> --d----- c:\program files\MarkAny
2009-09-13 14:57 <DIR> --d----- c:\program files\Samsung

==================== Find3M ====================

2009-10-04 13:25 179,792 a------- c:\windows\system32\guard32.dll
2009-10-04 13:25 132,296 a------- c:\windows\system32\drivers\cmdGuard.sys
2009-10-04 13:25 25,160 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-08-24 09:44 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-08-24 09:44 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-08-05 10:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 19:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2008-12-07 22:08 1,452 a------- c:\docume~1\huw\applic~1\wklnhst.dat

============= FINISH: 16:05:01.18 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 26 October 2009 - 02:53 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


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Posted 31 October 2009 - 11:03 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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