My girlfriend the other day thought she had a virus because her computer was slowed down and she was getting popups. I told her thats probably what it was, let me look at it.
At first, i saw the security tool popup on her computer and searched google on my comp for how to fix it. I downloaded malwarebytes (I had to change the name of the install file AND the exe before it would run)....that cleared it up...I ran a bunch of other things and couldn't find any other programs in HJT or any other logs that looked suspicious...I thought it was cleared up and gave her the go ahead to use it again....
After me restarting multiple times in user mode and safe mode everything seemed safe...she took it home and after a while she said the security tool popped up again......
I looked at it again today, removed everything I could. It was as clean as I could get it...I ran malwarbytes, combofix, symantec's vundo clean up fix, etc. etc. but after telling her to use it for a while, it popped up AGAIN!!!!
This second time was the first time I'd seen all the security tool signs (randomly named exe's, randomly named dll's)....I dont know what to do...I can post whatever logs I need to....Please help!
PS - hope I posted this in the right place...