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Super slow laptop


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2 replies to this topic

#1 kelli14

kelli14

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Posted 11 October 2009 - 12:52 AM

My laptop drags big time. I run Eusing Registry cleaner and it seems to help for a bit, but overall it's super slow to start up. I've looked at start-up programs but nothing jumps out. Here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:32:58 AM, on 10/11/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:Windowssystem32taskeng.exe
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:Program FilesSymantec AntiVirusVPTray.exe
C:WindowsSystem32hkcmd.exe
C:WindowsSystem32igfxpers.exe
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:Program FilesJavajre6binjusched.exe
C:WindowsRtHDVCpl.exe
C:Program FilesCreativeCreative Media LiteCTZDetec.exe
C:Program FilesWindows Media Playerwmpnscfg.exe
C:Program FilesSpybot - Search & DestroyTeaTimer.exe
C:UsersRiqueAppDataLocalGoogleUpdateGoogleUpdate.exe
C:Windowssystem32igfxsrvc.exe
C:Program FilesSynapticsSynTPSynTPHelper.exe
C:UsersRiqueAppDataLocalTempRtkBtMnt.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Windowssystem32taskeng.exe
C:Program FilesSymantec AntiVirusDoScan.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe
C:Windowssystem32SearchFilterHost.exe

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://en.us.acer.yahoo.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://en.us.acer.yahoo.com
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page =
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:Program FilesMicrosoftSearch Enhancement PackSearch HelperSEPsearchhelperie.dll
O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program FilesCommon FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:program filesgooglegoogletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:Program FilesWindows Live Toolbarmsntb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:Program FilesWindows Live Toolbarmsntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:program filesgooglegoogletoolbar2.dll
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [vptray] C:PROGRA~1SYMANT~1VPTray.exe
O4 - HKLM..Run: [IgfxTray] C:Windowssystem32igfxtray.exe
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe"
O4 - HKLM..Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKCU..Run: [CTZDetec.exe] C:Program FilesCreativeCreative Media LiteCTZDetec.exe
O4 - HKCU..Run: [SpybotSD TeaTimer] C:Program FilesSpybot - Search & DestroyTeaTimer.exe
O4 - HKCU..Run: [ISUSPM Startup] "C:Program FilesCommon FilesInstallShieldUpdateServiceISUSPM.exe" -startup
O4 - HKCU..Run: [WMPNSCFG] C:Program FilesWindows Media PlayerWMPNSCFG.exe
O4 - HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-19..Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-18..Run: [MySpaceIM] C:Program FilesMySpaceIMMySpaceIM.exe (User 'SYSTEM')
O4 - HKUS.DEFAULT..Run: [MySpaceIM] C:Program FilesMySpaceIMMySpaceIM.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:Program FilesMicrosoft OfficeOfficeOSA9.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:Program FilesWindows Live Toolbarmsntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resou...NPUplden-us.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://juniper.net/dana-cached/sc/JuniperSetupClient.cab
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:Windowssystem32agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:Program FilesAcerAcer ArcadeKernelTVCLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:Program FilesAcerAcer ArcadeKernelTVCLSched.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:Program FilesCreativeShared FilesCTDevSrv.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:Program FilesAcerAcer ArcadeKernelCLML_NTServiceCLMLServer.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:Program FilesSymantec AntiVirusDefWatch.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:AcerEmpowering TechnologyeRecoveryeRecoveryService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:Program FilesCommon FilesLightScribeLSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: MobilityService - Unknown owner - C:AcerMobility CenterMobilityService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:Program FilesCyberLinkShared FilesRichVideo.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:Program FilesSymantec AntiVirusSavRoam.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:Program FilesSpybot - Search & DestroySDWinSec.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:Program FilesSymantec AntiVirusRtvscan.exe

--
End of file - 8856 bytes

Edit: Forgot to add that this is an Acer Aspire 3680 running Vista..

Edited by The weatherman, 11 October 2009 - 09:09 AM.
Merged posts to keep the member on "0" replies.~Tw


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#2 m0le

m0le

    Can U Dig It?


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Posted 25 October 2009 - 07:39 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
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#3 m0le

m0le

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Posted 29 October 2009 - 02:36 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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