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Reboot Loop


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#1 meanswing

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Posted 10 October 2009 - 09:24 PM

Some executable file was launch and it shutdown my computer and now it reboots constantly. I tried going into safe mode and it tries to load the .sys files but then reboots. I put the infected drive into another computer and tried to boot it from there to check if the power supply was at fault but it constantly rebooted in my uninfected pc. Any suggestions?

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#2 hamluis

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Posted 11 October 2009 - 08:20 AM

If you think that the drive contains an infection...installing it as the boot drive was a mistake.

In any case, you cannot expect a boot drive from System A...to work on System B, the drivers and settings are completely different.

I suggest attaching it as a secondary drive...and then running appropriate AV and Malwarebytes on the drive, to reduce/refute the threat of infection.

After that, I would run the chkdsk /r command on that drive, from the 2d system, with the drive still attached as a secondary drive.

Louis

#3 meanswing

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Posted 13 October 2009 - 01:09 AM

Can i use my uninfected computer to mounth the infected one to scan for malware? Should i focus on the system32 folder or just scan the whole drive? Sorry for the noobish questions.

#4 hamluis

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Posted 13 October 2009 - 09:19 AM

LOL, they are not noobish questions. They are reasonable questions asked by someone trying to solve a problem :thumbsup:.

Scan the entire drive, make sure that you have already installed/updated Malwarebytes and the AV program on the clean computer.

Make sure that the jumper settings are correct on the infected drive before you attach it.

Scan the C: partition.

Run the chkdsk /r command on the infected C: partition.

Louis




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