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Virus?


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4 replies to this topic

#1 dannytsan

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Posted 10 October 2009 - 09:06 PM

I have a freaking problem i have crappy computer and i got a just horrible virus or whatever it made all my application a mess example: i click on firefox the open thing pops up i click it it it works sometimes but other application I can't make pop up recently i deleted a virus or w/e pump.exe thought the search (start-search) my system restore is busted also check disk is saying disk is RAW omg it's a mess don't put any installion required cus i can't install with open with and control panel and mabey 90% of everything is open with.... antivirus no because the pump.exe modify it so it won't start task manger busted (start-run busted)



thing i know works inter explorer for about 3 minutes firefox 3hours window media player and folder unable to go in local disk


Yes i'm pretty screw any idea is good enought...



i'm 90% sure im screw and i lost the window xp disk i have a dell

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#2 boopme

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Posted 10 October 2009 - 09:27 PM

Hello and welcome. I am moving this to the Am I infected forum from XP. Please try these.


Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
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#3 dannytsan

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Posted 11 October 2009 - 10:30 AM

I can't install anything with open with even if i go to safe mode safe thing... when i said (start/run it also mean anything with it like regedit ,msconfig ect... also each account is the same thing

Edited by dannytsan, 11 October 2009 - 10:32 AM.


#4 boopme

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Posted 11 October 2009 - 07:30 PM

I suspect there is a rootkit. The rootkit itself is a protection module used to terminate a variety of security tools by changing the permissions on targeted programs so that they cannot run or complete scans. There are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team members or above.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.


Download this Utility and save it to your Desktop.
Double-click the Utility to run it and and let it finish.
When it states Finished! Press any key to exit, press any key to close the program.
It will save a .txt file to your desktop automatically. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as part of the reply in the topic you will create below..

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the above Win32kDiag.exe log.

Let me know how that went.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 dannytsan

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Posted 14 October 2009 - 03:20 PM

Well i already said this 3 times but ill say it again i can download but when the program activate nothing happens and when i click it "open with" pops out which also mean to me too bad... and also if ever try to scan comp blue screen -.-

Edited by dannytsan, 14 October 2009 - 03:22 PM.





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