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MBAM will not install or work, Security Tool, etc.


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2 replies to this topic

#1 Bitshift

Bitshift

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  • Local time:07:54 PM

Posted 10 October 2009 - 12:06 PM

Hi! I've been working with this bs virus/trojan/maleware whatever it is for quite a bit of time now. At first Security Tool popped up, search engine hijack, and pop ups. Used Malewarebyte's AntiMaleware, and it would take care of it, clean it up, do deep scans, and finally everything would come up clean. Wake up the next day and Security Tool is back on there, same problems. Then to the point where MBAM wont install properly and when I can fool the system into installing it, MBAMgui.exe decides to quit working entirely. So I'm here!

(These scans were done while in SAFE MODE, as that was my only option.)

DDS:


DDS (Ver_09-09-29.01) - NTFSx86 NETWORK
Run by Administrator at 11:40:46.85 on Sat 10/10/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.503.384 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Client Firewall *enabled* {5CB76A43-5FAD-476B-B9FF-26FA61F13187}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.actx.edu/
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\symant~2\VPTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime alternative\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [67772231] c:\docume~1\alluse~1\applic~1\67772231\67772231.exe
mRun: [20030914] c:\docume~1\alluse~1\applic~1\20030914\20030914.exe
mRun: [tunevizuw] Rundll32.exe "c:\windows\system32\juwedizo.dll",a
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxsrvc.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\windows\system32\fesureto.dll hapoyivu.dll c:\windows\system32\juwedizo.dll
SSODL: jelahetik - {51d8e319-b454-413d-b9dc-a2df42cd2279} - c:\windows\system32\fesureto.dll
SSODL: roranotab - {7a25ab9d-787b-4238-8cbc-6eaa4bf7bce7} - c:\windows\system32\juwedizo.dll
STS: mujuzedij: {51d8e319-b454-413d-b9dc-a2df42cd2279} - c:\windows\system32\fesureto.dll
STS: jugezatag: {7a25ab9d-787b-4238-8cbc-6eaa4bf7bce7} - c:\windows\system32\juwedizo.dll
LSA: Notification Packages = scecli bomajati.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\p5xkinb1.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - about:blank
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("backups.number_of_prefs_copies", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.link.open_newwindow.ui", 3); // prefs UI version
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.closed", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.document", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.frames", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.history", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.length", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.opener", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.parent", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.self", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.top", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.window", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.disable_window_open_feature.status", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("advanced.always_load_images", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.protocol-handler.external.help", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.connect.timeout", 30); // in seconds
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.request.timeout", 120); // in seconds
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN_show_punycode", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.image.imageBehavior", 0); // 0-Accept, 1-dontAcceptForeign, 2-dontUse
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.cookieBehavior", 3); // 0-Accept, 1-dontAcceptForeign, 2-dontUse, 3-p3p
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.id", "{ec8030f7-c20a-464f-9b0e-13a3a9e97384}");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.version",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.extensions.version", "1.0");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.build_id",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.autoUpdateEnabled", true); // Whether or not background app updates
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.url", "chrome://mozapps/locale/update/update.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.updatesAvailable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.lastUpdateDate", 0); // UTC offset when last App update was
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.performed", false); // Whether or not an update has been
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.autoUpdateEnabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.autoUpdate", false); // Automatically download and install
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.interval", 604800000); // Check for updates to Extensions and
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.lastUpdateDate", 0); // UTC offset when last Extension/Theme
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.severity.threshold", 5);// The number of pending Extension/Theme
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.count", 0); // The number of extension/theme/etc
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.interval", 3600000); // Check each of the above intervals
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.showSlidingNotification", true); // Windows-only slide-up taskbar
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.severity", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("general.useragent.vendor", "Firefox");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("general.useragent.vendorSub",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.update.resetHomepage", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.startup.homepage_override.1", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.turbo.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://browser/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://browser/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update_notifications.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update_notifications.provider.0.frequency", 7); // number of days
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.xul.error_pages.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("pfs.datasource.url", "chrome://mozapps/locale/plugins/plugins.properties");

============= SERVICES / DRIVERS ===============

S1 SAVRT;SAVRT;c:\program files\symantec client security\symantec antivirus\savrt.sys [2005-2-4 324232]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec client security\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-4-8 185968]
S2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2005-4-8 239216]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-4-8 161392]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec client security\symantec antivirus\Rtvscan.exe [2005-4-17 1706176]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-4-8 83568]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091009.008\naveng.sys [2009-10-9 84912]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091009.008\navex15.sys [2009-10-9 1323568]
S3 SavRoam;SAVRoam;c:\program files\symantec client security\symantec antivirus\SavRoam.exe [2005-4-17 124608]
S3 UnlockerDriver4;UnlockerDriver4 Driver;c:\windows\system32\UnlockerDriver4.sys [2009-9-6 3584]

=============== Created Last 30 ================

2009-10-10 08:25 88,576 ---sh--- c:\windows\system32\juwedizo.dll
2009-10-09 20:25 88,576 ---sh--- c:\windows\system32\rugifati.dll
2009-10-09 20:25 37,376 ---sh--- c:\windows\system32\pediyevi.dll
2009-10-09 20:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\20030914
2009-10-09 13:52 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-10-09 13:27 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-10-09 13:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-09 12:50 <DIR> --d----- c:\windows\system32\Adobe
2009-10-09 08:24 51,712 ---sh--- c:\windows\system32\wotifiri.dll
2009-10-09 08:24 38,912 ---sh--- c:\windows\system32\mosanugo.dll
2009-10-08 20:24 37,888 ---sh--- c:\windows\system32\nizopalo.dll
2009-10-07 23:46 <DIR> --d----- c:\windows\system32\xircom
2009-10-07 23:46 <DIR> --d----- c:\windows\system32\wbem\snmp
2009-10-06 10:57 <DIR> a-dshr-- C:\cmdcons
2009-10-05 11:40 229,888 a------- c:\windows\PEV.exe
2009-10-05 11:40 161,792 a------- c:\windows\SWREG.exe
2009-10-05 11:40 98,816 a------- c:\windows\sed.exe
2009-10-05 11:24 268,648 a------- c:\windows\system32\mucltui.dll
2009-10-05 11:24 208,744 a------- c:\windows\system32\muweb.dll
2009-10-05 11:24 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-10-05 10:35 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-09-28 10:37 225,280 a------- c:\windows\system32\rewire.dll
2009-09-28 10:37 <DIR> --d----- c:\program files\VstPlugins
2009-09-28 10:36 1,294,336 a------- c:\windows\system32\vorbis.acm
2009-09-23 13:39 31,616 a------- c:\windows\system32\drivers\usbccgp.sys
2009-09-21 21:30 64 a------- c:\windows\system32\Unlocker.cfg
2009-09-13 23:39 69 a------- c:\windows\NeroDigital.ini
2009-09-13 13:53 <DIR> --d----- c:\program files\common files\Macrovision Shared
2009-09-13 13:52 <DIR> --d----- c:\program files\Rosetta Stone
2009-09-13 13:52 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Rosetta Stone
2009-09-11 14:11 <DIR> --d----- c:\program files\uTorrent
2009-09-11 14:11 <DIR> --d----- c:\docume~1\admini~1\applic~1\uTorrent

==================== Find3M ====================

2009-09-06 15:50 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-09-06 15:30 411,368 a------- c:\windows\system32\deploytk.dll
2009-09-06 14:46 99,970 a------- c:\windows\UninstallFirefox.exe
2009-09-06 14:46 2,648 a------- c:\windows\mozver.dat
2009-09-06 14:41 155,995 a------- c:\windows\java\packages\RBNDN93H.ZIP
2009-09-06 14:41 2,232 a------- c:\windows\java\packages\data\JXVTVX3F.DAT
2009-09-06 14:41 2,678 a------- c:\windows\java\packages\data\VH3H31VX.DAT
2009-09-06 14:41 2,678 a------- c:\windows\java\packages\data\V3FXBLVT.DAT
2009-09-06 14:41 2,678 a------- c:\windows\java\packages\data\XRTR779J.DAT
2009-09-06 14:41 2,678 a------- c:\windows\java\packages\data\FX39J7BP.DAT
2009-09-06 14:41 2,678 a------- c:\windows\java\packages\data\2JZFDFLV.DAT
2009-09-06 14:22 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-08-05 04:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-28 23:53 119,808 a------- c:\windows\system32\t2embed.dll
2009-07-28 23:53 82,432 a------- c:\windows\system32\fontsub.dll
2009-07-26 16:44 48,448 a------- c:\windows\system32\sirenacm.dll
2009-07-17 13:43 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll
2009-07-09 08:24 89,088 a--sh--- c:\windows\system32\bemokeyu.dll
2009-07-09 08:25 51,712 a--sh--- c:\windows\system32\bomajati.dll
2009-07-08 20:24 1,011,226 a--sh--- c:\windows\system32\fuduyefi.exe
2009-07-08 08:23 1,011,243 a--sh--- c:\windows\system32\haferabo.exe
2009-07-09 08:25 51,712 a--sh--- c:\windows\system32\hapoyivu.dll
2009-07-08 08:23 38,400 a--sh--- c:\windows\system32\javojosu.dll
2009-07-09 20:25 88,576 a--sh--- c:\windows\system32\jileyemu.dll
2009-07-07 08:23 88,576 a--sh--- c:\windows\system32\jofubagu.dll
2009-07-09 20:25 37,376 a--sh--- c:\windows\system32\kusisepa.dll
2009-07-07 20:23 88,576 a--sh--- c:\windows\system32\midogiru.dll
2009-07-09 08:24 51,712 a--sh--- c:\windows\system32\nudodidi.dll
2009-07-09 08:24 1,011,752 a--sh--- c:\windows\system32\purehudu.exe
2009-07-09 08:24 38,912 a--sh--- c:\windows\system32\rujumogi.dll
2009-07-10 08:25 88,576 a--sh--- c:\windows\system32\sujobapi.dll
2009-07-10 08:25 1,011,260 a--sh--- c:\windows\system32\tupaniri.exe
2009-07-09 08:25 51,712 a--sh--- c:\windows\system32\wiwesedu.dll
2009-07-09 20:25 1,011,284 a--sh--- c:\windows\system32\wujeluhe.exe

============= FINISH: 11:41:25.64 ===============





ROOT REPEAL:
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/10 11:42
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF7F5D000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8A67000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xF8771000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\windows\ntbtlog.txt
Status: Size mismatch (API: 816368, Raw: 816244)

==EOF==

Thanks for any and all help!

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:01:54 AM

Posted 25 October 2009 - 12:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:01:54 AM

Posted 30 October 2009 - 04:26 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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