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How to detect problem with possibly infected website/server?

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3 replies to this topic

#1 Jigal van Hemert

Jigal van Hemert

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Posted 10 October 2009 - 11:56 AM

Over the past weeks I received many reports from people getting popups about "Total Security" only when they visit my website.

I have experienced the same in IE (also only when visiting my own site) and in Firefox I see http 503 errors in Firebug.
This doesn't happen constantly, but kind of in waves. Some days the problems are pretty bad, then there is no problem for days.

The hosting provider keeps telling me that my PC must be infected or that the wrong people have gotten my FTP password by key loggers. I scanned the PC with McAfee (provided by my ISP), PC Tools Spyware Doctor, Malware Anti-Malwarebytes, Spybot Search & Destroy, Hitman Pro, NAV32, but nothing was found, except a few cookies from webstats tools.

I downloaded all file from the webstite to a directory on my harddisk and used all those tools to scan those files. They were reported to be clean.
I read all the text files (.shtml, .pl, .php, etc.) for strange code which I have not written myself, I used WinMerge to compare the directory with the working directory on my PC, but no differences were found.

I'm running out of ideas, but the popups keep appearing with many people. The hosting provider says the server is clean and has no viruses.

Any ideas how to get rid of these nasty popups??

Regards, Jigal.

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#2 garmanma


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Posted 11 October 2009 - 09:09 PM

I will contact the people that have experience in this area
Please be patient
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#3 Jigal van Hemert

Jigal van Hemert
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Posted 12 October 2009 - 02:46 AM

Thanks in advance! I will wait for your further response.

Regards, Jigal.

#4 Grinler


    Lawrence Abrams

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Posted 12 October 2009 - 06:36 AM

Unfortunately, av scanners may not detect web site hacks. Can you send me a private message with your web site's url and I will take a look?

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