Posted 29 July 2005 - 03:27 AM
Hi ok used to have a the same scanner as you, so this is what you do.
Take all traces off of scanner, do a search naming it,delete any that comes up, do not inatall scanner untill told to by wizard.
Install software from cd, drivers, etc.
LET computer shut down and restart.
WHEN IT RESTARTS IT WILL TELL YOU NOW CONNECT SCANNER. LET IT FINISH YOU SHOULD NOW FIND THAT IT WORKS.
that is how mine went.
Now installed Microsoft Security Essencials on my Tower with Windows Home Premium 32bit and Toshiba Satellite Pro Laptop with Windows Home Premium 64bit