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INFECTED WITH win32.virut.ce


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2 replies to this topic

#1 saurabhvijan

saurabhvijan

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  • Local time:01:56 AM

Posted 10 October 2009 - 04:02 AM

i bought a new pc but using the old hd my pc performence went low day by day taking a 2.4 gb data from hd to pd took me 70 min
my pc config is
processor - amd phenom x4 9650
mb - gigabyte ma78gm-us2h
ram - 2*2 ocz titanium 800 mhz
sata hd 250 gb

when i try to run the combofix i m stuck cause it told me that the package is modified due to a win32.virut.ce and the combofix icon on the desktop disapear

DDS (Ver_09-09-29.01) - NTFSx86
Run by jacksv at 14:10:40.64 on Sat 10/10/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2814.1943 [GMT 5.5:30]

AV: avast! antivirus 4.8.1356 [VPS 091005-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\jacksv\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.ask.com?o=15161&l=dis
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://download.gigabyte.com.tw/
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: DeviceVM Url Search Hook: {0063bf63-bfff-4b8f-9d26-4267df7f17dd} - c:\windows\system32\dvmurl.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: ZILLAbar Browser Helper Object: {1827766b-9f49-4854-8034-f6ee26fcb1ec} - c:\program files\stopzilla!\SZSG.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: STOPzilla: {98828ded-a591-462f-83ba-d2f62a68b8b8} - c:\program files\stopzilla!\SZSG.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRunOnce: [nltide_2] regsvr32 /s /n /i:U shell32
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: c:\program files\common files\is3\anti-spyware\iS3lsp.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {3F1961F4-1548-4835-B1D8-8EC225A13BC2} = 10.125.41.1,202.148.202.4
TCP: {9DB4C103-4E6E-4DD8-B00A-6DD406C7897D} = 172.31.29.1 10.20.30.40
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: PrxylinuSle.Prxylinu: {c48d3eda-ebca-41e8-aa6c-5ee6e2e7ea25} - c:\windows\system32\Prxylinu.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jacksv\applic~1\mozilla\firefox\profiles\m6eisua5.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-msgr&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-msgr&p=
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 szkg5;szkg;c:\windows\system32\drivers\SZKG.sys [2009-5-12 61328]
R2 ES lite Service;ES lite Service for program management.;c:\program files\gigabyte\easysaver\essvr.exe [2009-9-23 68136]
R2 RtNdPt5x;Realtek NDIS Protocol Driver;c:\windows\system32\drivers\RtNdPt5x.sys [2009-9-23 22016]
R2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-10-6 604416]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-10 602392]
R3 AtiHdmiService;ATI Function Driver for HDMI Service;c:\windows\system32\drivers\AtiHdmi.sys [2007-7-20 84992]
R3 RMSPPPOE;WAN Miniport (PPP over Ethernet Protocol);c:\windows\system32\drivers\RMSPPPOE.SYS [2009-9-23 31424]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-9-25 1684736]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2008-12-23 50704]
S3 RTLTEAMING;Realtek Intermediate Driver for Ethernet Extended Features;c:\windows\system32\drivers\RTLTEAMING.SYS [2009-9-23 28672]
S3 RTLVLAN;Realtek VLAN Intermediate Driver;c:\windows\system32\drivers\RTLVLAN.SYS [2009-9-23 17408]

=============== Created Last 30 ================

2009-10-10 13:48 88 a------- c:\windows\system32\drivers\kgpfr2.cfg
2009-10-10 13:16 744 a------- c:\windows\system32\drivers\kgpcpy.cfg
2009-10-10 13:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2009-10-10 13:08 <DIR> --d----- c:\program files\STOPzilla!
2009-10-10 13:08 <DIR> --d----- c:\program files\common files\iS3
2009-10-10 13:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-10-09 09:08 <DIR> --d----- c:\program files\Codemasters
2009-10-09 09:07 2,297,552 a------- c:\windows\system32\d3dx9_26.dll
2009-10-09 09:07 <DIR> --d----- c:\windows\Logs
2009-10-09 00:17 7,680 a--sh--- c:\windows\Thumbs.db
2009-10-09 00:17 7,168 a--sh--- C:\Thumbs.db
2009-10-06 13:52 30,592 ac------ c:\windows\system32\dllcache\rndismpx.sys
2009-10-06 13:52 12,800 ac------ c:\windows\system32\dllcache\usb8023x.sys
2009-10-06 13:52 30,592 a------- c:\windows\system32\drivers\rndismpx.sys
2009-10-06 13:52 12,800 a------- c:\windows\system32\drivers\usb8023x.sys
2009-10-06 13:14 604,416 a------- c:\windows\system32\TUProgSt.exe
2009-10-06 13:14 28,928 a------- c:\windows\system32\uxtuneup.dll
2009-10-06 13:14 361,216 a------- c:\windows\system32\TuneUpDefragService.exe
2009-10-06 09:03 64,752 a------- c:\docume~1\jacksv\applic~1\GDIPFONTCACHEV1.DAT
2009-10-04 19:27 <DIR> --d----- c:\program files\IPMsg
2009-10-04 14:51 <DIR> --d----- c:\windows\system32\XPSViewer
2009-10-04 14:50 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-10-04 14:50 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-10-04 14:50 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-10-04 14:50 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-10-04 14:50 117,760 -------- c:\windows\system32\prntvpt.dll
2009-10-04 14:50 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-10-04 14:50 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-10-03 18:55 6,409,026 a------- C:\MTV Desi Beats Rock On - Kolkata Auditions - 5th Sep - Xvid - iND - BwTv-1.avi
2009-10-03 18:02 <DIR> --d----- c:\program files\MP3Gain
2009-10-03 17:44 <DIR> --d----- c:\program files\Easy Video Splitter
2009-09-30 19:18 192 a------- c:\windows\system32\temp_0000_85-19.aok
2009-09-30 18:34 193 a------- c:\windows\system32\test.aok
2009-09-30 18:24 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-09-30 18:24 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-09-30 18:24 <DIR> --d----- c:\program files\iPod
2009-09-30 18:24 <DIR> --d----- c:\program files\iTunes
2009-09-30 18:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-09-30 18:24 <DIR> --d----- c:\program files\Bonjour
2009-09-29 23:49 2,146,304 a------- c:\windows\system32\GPhotos.scr
2009-09-28 20:35 <DIR> --d----- c:\windows\system32\KB905474
2009-09-28 20:26 <DIR> --d----- C:\OutputFolder
2009-09-28 18:56 <DIR> --d----- c:\program files\PowerISO
2009-09-26 22:05 <DIR> --d----- c:\docume~1\jacksv\applic~1\Wireshark
2009-09-26 22:04 <DIR> --d----- c:\program files\WinPcap
2009-09-26 22:04 <DIR> --d----- c:\program files\Wireshark
2009-09-26 20:19 376 a------- c:\windows\ODBC.INI
2009-09-26 20:19 17,920 a------- c:\windows\system32\mdimon.dll
2009-09-26 20:18 <DIR> --d----- c:\program files\common files\L&H
2009-09-26 20:18 <DIR> --d----- c:\program files\Microsoft ActiveSync
2009-09-26 20:17 <DIR> --d----- c:\windows\SHELLNEW
2009-09-26 18:44 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-09-26 18:44 2,189,056 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-09-26 18:44 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-09-26 18:37 <DIR> --d----- c:\program files\Counter-Strike 1.6
2009-09-26 18:14 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-09-26 18:14 272,128 -------- c:\windows\system32\drivers\bthport.sys
2009-09-26 17:26 <DIR> --d----- c:\program files\Ask.com
2009-09-26 17:25 <DIR> --d----- c:\program files\uTorrent
2009-09-26 17:25 <DIR> --d----- c:\docume~1\jacksv\applic~1\uTorrent
2009-09-26 17:00 <DIR> --d----- c:\windows\system32\PreInstall
2009-09-26 16:47 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-09-26 16:44 921,600 a------- c:\windows\system32\vorbisenc.dll
2009-09-26 16:44 258,048 a------- c:\windows\system32\GplMpgDec.ax
2009-09-26 16:44 237,568 a------- c:\windows\system32\OggDS.dll
2009-09-26 16:44 188,416 a------- c:\windows\system32\vorbis.dll
2009-09-26 16:44 129,024 a------- c:\windows\system32\AVERM.dll
2009-09-26 16:44 45,056 a------- c:\windows\system32\ogg.dll
2009-09-26 16:44 28,672 a------- c:\windows\system32\AVEQT.dll
2009-09-26 16:44 <DIR> --d----- c:\program files\Ultra Mobile 3GP Video Converter
2009-09-26 16:43 <DIR> --d----- c:\program files\Yahoo!
2009-09-26 16:43 <DIR> --d----- c:\program files\CCleaner
2009-09-26 15:57 1,060,864 a------- c:\windows\system32\MFC71.dll
2009-09-26 15:57 499,712 a------- c:\windows\system32\MSVCP71.dll
2009-09-26 13:26 664 a------- c:\windows\system32\d3d9caps.dat
2009-09-25 22:28 146,650 a------- c:\windows\system32\BuzzingBee.wav
2009-09-25 22:28 940,794 a------- c:\windows\system32\LoopyMusic.wav
2009-09-25 22:28 <DIR> --d----- c:\windows\system32\Lang
2009-09-25 22:22 <DIR> --d----- c:\windows\system32\RTCOM
2009-09-25 22:21 60,160 ac------ c:\windows\system32\dllcache\drmk.sys
2009-09-25 22:21 60,160 a------- c:\windows\system32\drivers\drmk.sys
2009-09-25 22:21 135,040 ac------ c:\windows\system32\dllcache\portcls.sys
2009-09-25 22:21 135,168 a------- c:\windows\system32\drivers\Hdaudbus.sys
2009-09-25 22:21 135,040 a------- c:\windows\system32\drivers\portcls.sys
2009-09-25 22:21 113,664 a------- c:\windows\system32\drivers\Hdaudio.sys
2009-09-25 22:21 134,656 a------- c:\windows\system32\Mssap.dll
2009-09-25 22:21 134,656 a------- c:\windows\system32\dllcache\Mssap.dll
2009-09-25 22:08 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-09-25 22:07 <DIR> --d----- c:\program files\K-Lite Codec Pack
2009-09-25 22:00 167,936 a------- c:\windows\system32\pri2plgnnapa.dll
2009-09-25 22:00 118,784 a------- c:\windows\system32\pmsjni.dll
2009-09-25 22:00 98,304 a------- c:\windows\system32\prdecode.dll
2009-09-25 22:00 77,824 a------- c:\windows\system32\prerrlog.dll
2009-09-25 22:00 <DIR> --d-h--- c:\program files\Zero G Registry
2009-09-25 22:00 <DIR> --d----- c:\program files\ATI
2009-09-25 21:59 <DIR> --d-h--- c:\documents and settings\jacksv\InstallAnywhere
2009-09-25 21:29 553 a------- c:\windows\USetup.iss
2009-09-25 21:17 <DIR> --d----- c:\program files\HPQ
2009-09-25 21:13 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-09-25 21:06 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{CC51AE54-B346-4954-ADDB-30BD4F138CF2}
2009-09-25 21:06 <DIR> --d----- c:\program files\iXi Tools
2009-09-25 20:06 <DIR> --d----- c:\program files\Essentials Codec Pack
2009-09-25 19:51 <DIR> --d----- c:\docume~1\jacksv\applic~1\TuneUp Software
2009-09-25 19:50 <DIR> --d----- c:\program files\TuneUp Utilities 2009
2009-09-25 19:50 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TuneUp Software
2009-09-25 19:50 <DIR> --dsh--- c:\docume~1\alluse~1\applic~1\{55A29068-F2CE-456C-9148-C869879E2357}
2009-09-24 22:45 <DIR> --d----- c:\windows\pss
2009-09-24 22:06 <DIR> --d----- c:\program files\MSXML 4.0
2009-09-24 22:06 <DIR> --d----- C:\TempEI4
2009-09-24 21:57 26,368 ac------ c:\windows\system32\dllcache\usbstor.sys
2009-09-24 04:40 3,072 a------- c:\windows\system32\drivers\audstub.sys
2009-09-24 04:39 57,600 a------- c:\windows\system32\drivers\redbook.sys
2009-09-24 04:39 6,400 a------- c:\windows\system32\drivers\enum1394.sys
2009-09-24 04:39 74,240 a------- c:\windows\system32\usbui.dll
2009-09-24 04:38 <DIR> --d----- c:\program files\common files\ODBC
2009-09-24 04:38 <DIR> --d----- c:\program files\common files\SpeechEngines
2009-09-24 04:37 66,594 ac------ c:\windows\system32\dllcache\c_869.nls
2009-09-24 04:37 <DIR> --d--r-- c:\documents and settings\all users\Documents
2009-09-24 04:35 399,645 ac------ c:\windows\system32\dllcache\MAPIMIG.CAT
2009-09-24 04:34 672 a------- c:\windows\system32\$winnt$.inf
2009-09-24 00:37 <DIR> --d----- c:\program files\VideoLAN
2009-09-23 23:33 <DIR> --d----- c:\program files\Realtek
2009-09-23 23:32 <DIR> --d----- c:\program files\AMD
2009-09-23 23:26 <DIR> --d----- c:\program files\ATI Technologies
2009-09-23 23:26 <DIR> --d----- c:\program files\Browser Configuration Utility
2009-09-23 23:25 <DIR> --d----- c:\program files\Gigabyte
2009-09-23 23:17 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-09-23 23:16 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-09-23 23:16 <DIR> --d-h--- c:\program files\WindowsUpdate
2009-09-23 23:15 <DIR> --d----- c:\program files\common files\MSSoap
2009-09-23 23:14 <DIR> --d----- c:\program files\Online Services
2009-09-23 23:14 <DIR> --d----- c:\program files\Messenger
2009-09-23 23:13 <DIR> --d----- c:\program files\MSN Gaming Zone
2009-09-23 23:13 <DIR> --d----- c:\program files\Windows NT

==================== Find3M ====================

2009-10-10 13:16 16,608 a------- c:\windows\gdrv.sys
2009-09-26 15:51 94,208 a------- c:\windows\DUMP8695.tmp
2009-09-26 12:49 94,208 a------- c:\windows\DUMP7f51.tmp
2009-09-26 12:43 94,208 a------- c:\windows\DUMP82ad.tmp
2009-09-23 23:58 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-09-23 23:14 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-08-24 02:30 922,112 -------- c:\windows\system32\imapi2fs.dll
2009-08-24 02:30 426,496 -------- c:\windows\system32\imapi2.dll
2009-08-05 14:31 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-29 10:07 119,808 a------- c:\windows\system32\t2embed.dll
2009-07-29 10:07 81,920 a------- c:\windows\system32\fontsub.dll
2009-07-20 14:57 17,408 a----r-- c:\windows\system32\SZIO5.dll
2009-07-20 14:56 311,296 a----r-- c:\windows\system32\SZBase5.dll
2009-07-20 14:56 540,672 a----r-- c:\windows\system32\SZComp5.dll
2009-07-18 00:31 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2001-03-30 12:32 32,768 a--shr-- c:\windows\system32\exensionsea.dll
2001-03-30 12:32 372,736 a--shr-- c:\windows\system32\Prxylinu.dll

============= FINISH: 14:10:48.70 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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Posted 25 October 2009 - 06:12 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We need to check for rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
    Direct Download
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • RootRepeal log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 30 October 2009 - 03:57 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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