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"Security Tool" Malware Removal


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#1 KazeK

KazeK

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Posted 10 October 2009 - 03:00 AM

I have noticed that I've been having popup ads lately, which is very strange since I've had popup blockers for a very long time. I keep my antivirus programs (mostly) up to date, and I rarely go on 'bad' sites. However, today when I restarted my computer, I had the "Security Tool" program pop up and give me a list of fake viruses that it wanted me to delete. I didn't delete them; instead, I opened my Killbox program and deleted two of the Security Tool files, but it would not let me delete the main folder for them. I opted to do the "delete on restart" method, which took out the main folder.

However, I've been trying to run the suggested "Malwarebytes Anti-Malware" scan to make sure the Security Tools is gone for good, but I absolutely cannot seem to run it. Every time I try to install/run the program, I get an error message or the program will start and stop itself. Eventually, it will be unable to find the mbam.exe file that is needed to run the program. I've tried to do all the suggested methods to make the program work that were listed on different forums from google.

I am still getting popup ads. I am unsure if this was the only problem my computer is having. To be safe, I have run a Hijack This, DDS, and RootRepeal scan on my computer. I do have Killbox, so I can manually delete anything that isn't safe (if it lets me delete it). Any help would be greatly appreciated!

If I read the "How To Post" thread correctly, I'll post the DDS result in the main text and attach the other two results to the post. I will also include the Hijack This scan that I did to the post as well, in case it is needed.

Here are the DDS Results:


DDS (Ver_09-09-29.01) - NTFSx86
Run by Christina Langston at 1:15:41.21 on Sat 10/10/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.397 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
c:\docume~1\christ~1\locals~1\temp\cdm\{b87bedea-698a-4547-a5e8-25927ebd139b}\STacSV.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Christina Langston\Desktop\Desktop Files\util\hijack\unjack.exe.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Christina Langston\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Neopets: {cd292324-974f-4224-d074-caca427aa030} - c:\progra~1\neopets\toolbar\Toolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Neopets: {cd292324-974f-4224-d074-caca427aa030} - c:\progra~1\neopets\toolbar\Toolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Aim6]
uRun: [Creative Detector] c:\program files\creative\mediasource\detector\CTDetect.exe /R
uRun: [Google Update] "c:\documents and settings\christina langston\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [avgnt] "c:\program files\antivir personaledition classic\avgnt.exe" /min
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [RegistryMechanic]
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [witihajen] Rundll32.exe "c:\windows\system32\juhevaza.dll",a
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\christ~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\quickcam\eReg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196263851828
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
AppInit_DLLs: suwumuwo.dll c:\windows\system32\lazikito.dll zajonewu.dll c:\windows\system32\juhevaza.dll
SSODL: lesanugam - {9c68ff42-e7ab-41ab-9a70-9d068192aa94} - c:\windows\system32\lazikito.dll
SSODL: juduwivit - {2929a42f-79e9-4ade-9b60-c1e2f3de64b5} - c:\windows\system32\juhevaza.dll
STS: mujuzedij: {9c68ff42-e7ab-41ab-9a70-9d068192aa94} - c:\windows\system32\lazikito.dll
STS: kupuhivus: {2929a42f-79e9-4ade-9b60-c1e2f3de64b5} - c:\windows\system32\juhevaza.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli denekilo.dll vayigowo.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\christ~1\applic~1\mozilla\firefox\profiles\m1uiqmr1.default\
FF - prefs.js: browser.startup.homepage - hxxp://hendrix.edu
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\christina langston\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\opera\program\plugins\np_gp.dll
FF - plugin: c:\program files\sony online entertainment\npsoe.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\antivir personaledition classic\avgio.sys [2007-11-28 11608]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-8-23 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-8-23 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-8-23 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2006-10-10 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 74480]
R2 AntiVirScheduler;AntiVir PersonalEdition Classic Scheduler;c:\program files\antivir personaledition classic\sched.exe [2007-11-28 68865]
R2 AntiVirService;AntiVir PersonalEdition Classic Guard;c:\program files\antivir personaledition classic\avguard.exe [2007-11-28 151297]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-8-23 297752]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2007-8-3 12992]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2007-12-4 46112]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-1 24652]
R3 avgntflt;avgntflt;c:\program files\antivir personaledition classic\avgntflt.sys [2007-11-28 52056]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2009-10-10 00:39 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-10 00:39 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-10-10 00:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-09 23:05 <DIR> --d----- c:\docume~1\christ~1\applic~1\Malwarebytes
2009-10-09 23:05 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-10-09 22:46 <DIR> --d----- C:\VundoFix Backups
2009-10-09 22:44 <DIR> --d----- C:\!Submit
2009-10-05 01:37 <DIR> --d----- c:\docume~1\christ~1\applic~1\4235225109
2009-09-27 17:01 <DIR> --d----- c:\program files\Sony Online Entertainment
2009-09-20 18:11 <DIR> --d----- c:\program files\common files\Logitech

==================== Find3M ====================

2009-10-10 00:11 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-10-10 00:11 0 a------- c:\windows\system32\drivers\logiflt.iad
2009-09-01 22:46 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-08-23 19:15 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-08-23 19:15 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-08-23 19:15 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-28 23:37 119,808 a------- c:\windows\system32\t2embed.dll
2009-07-28 23:37 81,920 a------- c:\windows\system32\fontsub.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll
2009-07-09 09:40 50,688 a--sh--- c:\windows\system32\dikatova.dll
2009-07-09 09:41 50,688 a--sh--- c:\windows\system32\gepimoke.dll
2009-07-09 21:40 37,376 a--sh--- c:\windows\system32\guwobugo.dll
2009-07-09 21:40 88,576 a--sh--- c:\windows\system32\juhevaza.dll
2009-07-09 21:40 1,050,659 a--sh--- c:\windows\system32\jumimayo.exe
2009-07-09 09:40 60,416 a--sh--- c:\windows\system32\lobovoko.dll
2009-07-09 09:40 88,576 a--sh--- c:\windows\system32\lupufide.dll
2009-07-09 09:41 50,688 a--sh--- c:\windows\system32\vayigowo.dll
2009-07-09 09:41 50,688 a--sh--- c:\windows\system32\zajonewu.dll

============= FINISH: 1:18:09.89 ===============

Attached Files



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#2 Elise

Elise

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Posted 25 October 2009 - 06:12 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We need to check for rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
    Direct Download
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • RootRepeal log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 30 October 2009 - 03:58 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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