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Blue Screen of Death


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3 replies to this topic

#1 bigwerd

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Posted 09 October 2009 - 08:53 PM

Hello,

This is my first post here, so thank you to everyone in advance. I recently started getting the infamous "Blue Screen of Death" Upon restarting my PC, I would get the blue screen and my pc would automatically restart. The only way I am able to login is by starting in "Debugging mode". The STOP error code is IRQL_NOT_LESS_OR_EQUAL 0X0000000A (0X00000000, 0X0000001C, 0X000000001, 0X804FB03C). The one thing I have noticed os my pc is only detecting 1gb of ram instead of the 2 I have installed. I tested the sticks of ram one at a time and individually, the both worked fine. I have tried restoring the PC to no avail. I don't know what to do. Thank you.



DDS (Ver_09-09-29.01) - NTFSx86
Run by JAMES and ANGEL at 18:35:59.25 on Fri 10/09/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.313 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\JAMES and ANGEL\Desktop\dds.scr

============== Pseudo HJT Report ===============

mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://search.daum.net/search?nil_profile=ie&ref_code=ms&q=%s
uURLSearchHooks: SearchSettings Class: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\search settings\kb127\SEARCHSETTINGS.DLL
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_11\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
{d17974a0-70df-4aa6-a1fb-fbba90853ea2}
BHO: SearchSettings Class: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\search settings\kb127\SEARCHSETTINGS.DLL
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {620395C9-5C2B-4474-89B6-D2A63CEA2EF8} - No File
TB: {F0122CC7-9671-4BD2-AC81-AEAE8001E2F2} - No File
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
TB: {B4B3001E-0F56-4E51-8250-BDE11547EC55} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ter8m] RUNDLL32.EXE c:\windows\system32\msxm192z.dll,w
mRunServices: [Tracker Drv] tdvhost.exe
dRun: [msiexec.exe] msiconf.exe
dRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\jamesa~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\pmbcore\SPUVolumeWatcher.exe
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_11\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {571CB303-4267-4D92-B45C-9B79ACC18632} - hxxp://potplayer.daum.net/PotPlayer/v2/PotWeb.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1194227262155
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: opnlJbYP - opnlJbYP.dll
Notify: opnMCvsQ - opnMCvsQ.dll
AppInit_DLLs: mqbdxq.dll,wtzlri.dll,fxpcct.dll,ohevgh.dll,uikhfk.dll,ozmzgt.dll,avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-9 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-9 27784]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-10 297752]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-1 55152]
S1 SABKUTIL;SABKUTIL;\??\c:\program files\superadblocker.com\super ad blocker\sabkutil.sys --> c:\program files\superadblocker.com\super ad blocker\SABKUTIL.sys [?]
S1 SASKUTIL;SASKUTIL;\??\c:\program files\superantispyware\saskutil.sys --> c:\program files\superantispyware\SASKUTIL.sys [?]
S3 cpuz130;cpuz130;\??\c:\docume~1\jamesa~1\locals~1\temp\cpuz130\cpuz_x32.sys --> c:\docume~1\jamesa~1\locals~1\temp\cpuz130\cpuz_x32.sys [?]
S3 fsssvc;Windows Live Family Safety;"c:\program files\windows live\family safety\fsssvc.exe" --> c:\program files\windows live\family safety\fsssvc.exe [?]
S3 NPF;Netgroup Packet Filter;c:\windows\system32\drivers\npf.sys [2009-2-3 42512]
S3 rt2870;Linksys 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys --> c:\windows\system32\drivers\rt2870.sys [?]
S3 SandraAgentSrv;SiSoftware Deployment Agent Service;c:\program files\sisoftware\sisoftware sandra lite 2009.sp3c\RpcAgentSrv.exe [2009-7-25 98488]

=============== Created Last 30 ================

2009-10-09 17:35 <DIR> --d----- c:\program files\Trend Micro
2009-10-09 13:14 42 a------- c:\windows\system32\RegistryEasy.lie
2009-10-09 13:08 <DIR> --d----- c:\program files\Registry Easy
2009-10-09 13:05 4,904 a------- c:\windows\system32\PerfStringBackup.TMP
2009-10-09 12:52 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-09-19 11:24 <DIR> --d----- c:\documents and settings\james and angel\New Subs 2
2009-09-13 11:01 114,688 a------- c:\windows\wow.ico

==================== Find3M ====================

2009-08-28 08:36 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-08-28 08:36 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-08-05 02:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-27 11:53 142,774 a------- c:\windows\pchealth\helpctr\config\cache\Personal_32_1033.dat
2009-07-27 11:52 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-07-26 15:37 189,480 a------- c:\windows\system32\PnkBstrB.exe
2009-07-24 20:06 139,152 a------- c:\docume~1\jamesa~1\applic~1\PnkBstrK.sys
2009-07-24 20:05 794,408 a------- c:\windows\system32\pbsvc.exe
2009-07-24 20:05 75,064 a------- c:\windows\system32\PnkBstrA.exe
2009-07-17 12:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-14 13:35 2,173,472 a------- c:\windows\system32\nvcplui.exe
2009-07-14 13:35 81,920 a------- c:\windows\system32\nvwddi.dll
2009-07-14 13:35 4,026,368 a------- c:\windows\system32\nvvitvs.dll
2009-07-14 13:35 3,170,304 a------- c:\windows\system32\nvwss.dll
2009-07-14 13:34 13,877,248 a------- c:\windows\system32\nvcpl.dll
2009-07-14 13:34 4,923,392 a------- c:\windows\system32\nvdisps.dll
2009-07-14 13:34 3,547,136 a------- c:\windows\system32\nvgames.dll
2009-07-14 13:34 1,286,144 a------- c:\windows\system32\nvmobls.dll
2009-07-14 13:34 188,416 a------- c:\windows\system32\nvmccss.dll
2009-07-14 13:34 168,004 a------- c:\windows\system32\nvsvc32.exe
2009-07-14 13:34 143,360 a------- c:\windows\system32\nvcolor.exe
2009-07-14 13:34 86,016 a------- c:\windows\system32\nvmctray.dll
2009-07-14 13:34 229,376 a------- c:\windows\system32\nvmccs.dll
2009-07-14 11:54 10,457,088 a------- c:\windows\system32\nvoglnt.dll
2009-07-14 11:54 5,842,816 a------- c:\windows\system32\nv4_disp.dll
2009-07-14 11:54 2,189,856 a------- c:\windows\system32\nvcuvid.dll
2009-07-14 11:54 2,002,944 a------- c:\windows\system32\nvcuda.dll
2009-07-14 11:54 1,706,528 a------- c:\windows\system32\nvcuvenc.dll
2009-07-14 11:54 1,597,690 a------- c:\windows\system32\nvdata.bin
2009-07-14 11:54 868,352 a------- c:\windows\system32\nvapi.dll
2009-07-14 11:54 485,920 a------- c:\windows\system32\nvudisp.exe
2009-07-14 11:54 151,552 a------- c:\windows\system32\nvcodins.dll
2009-07-14 11:54 151,552 a------- c:\windows\system32\nvcod.dll
2009-07-12 12:21 233,472 a------- c:\windows\system32\wmpdxm.dll
2008-12-20 23:10 2,074 a------- c:\docume~1\jamesa~1\applic~1\SAS7_000.DAT
2007-11-19 20:05 47,360 a------- c:\docume~1\jamesa~1\applic~1\pcouffin.sys

============= FINISH: 18:36:56.32 ===============

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#2 bigwerd

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Posted 14 October 2009 - 09:48 AM

ok, I have received no help at all and now things have gone from bad to worse. I think windows updated my pc automatically, and it restarted itself. Now I am getting a new stop code 0x0000000a (0xe1d68008, 0x000000ff, 0x00000001, 0x80610028) and I can no longer start the computer in debugging mode, it just freezes at the windows screen. So, now I can no longer even log onto my computer at all.

#3 Net_Surfer

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Posted 25 October 2009 - 02:53 AM

Hello and :( to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

*If you have since resolved the original problem you were having, we would appreciate you letting us know.

*If not please perform the following steps below so we can have a look at the current condition of your machine.

*If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

**If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.


You may want to keep the link to this topic in your favorites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic, where you can choose email notifications.
In order to be notified via email when your topic has a reply you need to enable topic notifications. To enable topic notifications you should do the following:

1. Click on the My Controls link at the top of the page to enter your control panel.

2. Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.

3. Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.

4. Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied

The topics you are tracking are shown Here.
Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.

----------------------------*-------------------------------

We need to see some information about what is happening in your machine.

Please perform the following scan:


Posted Image
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:(

#4 Orange Blossom

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Posted 06 November 2009 - 08:37 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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