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Rootkit.Agent MBAM found


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#1 rainsky

rainsky

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Posted 09 October 2009 - 06:39 PM

Hi. I am new to this website and okay with getting around a computer but not familiar with problems like this.
I read the rules on the forum & tried to follow them the best I could.

I had a Trojan HTML Temporary Internet File yesterday that finally was moved to chest and then today MBAM returned with 1 infected file Rootkit.Agent. Can someone please tell me what to do to make sure I remove this from my computer completely. Any free programs appreciated and not having to redo everything would be best please.I don't know why no one has replied... :thumbsup:

I have Windows XP Service Pack 2 on a Dell computer with Avast antivirus and Malware Bytes installed(Spybot too)
IE8 and Mozilla - newest one.


After using link on Yahoo answers yesterday, Avast sounded Trojan alarm. As mentioned was a HTML temporary internet files location but even after deleting files, Avast said it could not move it to chest because it was in use by another process. Finally, I thought to reboot and this seemed to solve that problem as it was moved to chest. MBAM would open but just stay on bottom bar and stayed unresponsive - would not restore or close.

I could not end the mbam.exe process under task manager. I removed MBAM from add/remove programs and after rebooting, mbam.exe was not on the process list anymore. I reinstalled MBAM which is now functioning. The 1st scan I did came back showing Rootkit.Agent.

I read that Rootkit.Agent does not really get removed through MBAM only and that once you restart, it comes back unless you take further action. I am not sure if I should have MBAM remove it and then what to do.

This is what scanner results say:
1 infected file
VENDOR: ROOTKIT.Agent
CATEGORY : Registry Key
ITEMS: HKEY_LOCAL_MACHINE/System/Current Control Set/Services/TDSSserve


HERE IS MBAM LOG IF THIS HELPS:

Malwarebytes' Anti-Malware 1.41
Database version: 2925
Windows 5.1.2600 Service Pack 2

10/9/2009 9:34:18 PM
mbam-log-2009-10-09 (21-34-18).txt

Scan type: Full Scan (C:\|)
Objects scanned: 184553
Time elapsed: 1 hour(s), 18 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TDSSserv (Rootkit.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Can you please take the time to help me with this - it would be greatly appreciated. Thanks for your time!!

Edited by rainsky, 09 October 2009 - 08:36 PM.


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