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Question about my Symantec AV Corporate Edition


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#1 mcclune

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Posted 09 October 2009 - 04:57 PM

Greetings,

When I start up my computer my Symantec Antivirus Corporate Edition's logo in the lower right hand corner always has a red circle with a line through it for a short while. Eventually it disappears but I'm wondering if there's a sneaky no-good program (trojan, virus, etc.) that's disabling it before everything seems normal. Unfortunately I can't remember if it did this before I was first infected.

Secondly, when I hit LiveUpdate button to update the "Avenge 1.5 Microdefs2 Corp," the next page shows red Xs next to 'Symantec Antivirus Corporate Client NT' and 'AV Engine 5.0 Definitions' yet a green checkmarks next to the 'Avenge 1.5 Microdefs2 Corp' and 'Live Update.'

The accompanying text for the red Xs reads: LiveUpdate could not determine if there is an update for this product because the update list for this product is corrupted.

The text for the green checkmarks reads: LiveUpdate successfully downloaded and installed 1 update(s) for this product. All available updates were selected.

Is the red circle and corruption problem related? I've uninstalled and re-installed the program as well as tried to update the product from Symantec's website but neither works. Again, I'm afraid a malicious program has disabled the product from running properly.

Any ideas?

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#2 kc606

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Posted 02 December 2009 - 09:30 AM

I was infected by the Infostealer.Banker.C virus like you, and after reading your post with boopme, I was able to eliminate the culprit. I am using Noron System Works Premier. Now I, too, have the same problem that when the computer reboots, the Norton Virus Protection logo in the system tray comes up with a red line through it showing that it is not enabled. After several minutes, the red line disappears. Did you ever resolve your problem? Thanks.

#3 mcclune

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Posted 07 December 2009 - 01:29 PM

Nope. I never did resolve it. Never heard back from anyone.




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