last night my step son downloaded a virus to my computer, my anti-virus detected it as "cryp fakeAV-17".
since then i have been trying in anyway that i know to get rid of it, but with no such luck.
The virus had completely blocked my computer from doing anything possible against it, e.g. i tried to locate the virus on my drive to delete it, but as soon as i right click on it a window pops up saying not possible to delete.
- it also blocked my anti-virus from opening it's scan page
- also tried to remove it from the add/remove program in the control panel, but it does not open
- also i tried to close the virus's program by typing the combination "ctrl+alt+delete" but with no luck there.
i used a different computer to research what i can do to get rid of it, what i have found was to download "Malwarebytes" and use it to scan and remove the virus.
as i mentioned, the virus has taken over my computer, so i downloaded the software from a different computer, put it on a memory stick and tried to install it on the infected computer, guess what happened... Nothing.
the virus is preventing me from doing anything against it.
i'm getting helpless and frustrated, the only thing i know to do now is reformat the computer and lose everything on it.
Edited by Amazing Andrew, 09 October 2009 - 12:04 PM.
Mod Edit: Moved to AII from WinXP - AA