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Probable rootkit infection.


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3 replies to this topic

#1 Bigloww

Bigloww

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Posted 08 October 2009 - 10:40 PM

Hi all,

Great forum with a ton of info.. I am not an expert by any means but help out a bunch of friends and family with computer hardware/software issues. Most are spyware/viruses as you all know all too well. I use superantivirus/spybot and maiwarebytes all the time and they have always fixed the virus issues for the most part. Well, the other day my friend said his kids computer took a crap and asked if I can look at it, so I did. Man was this thing in some trouble. When I logged on for the 1st time, a crap load of (what I suspect to be trojans) popped up all over and I could not install or even open any file other than task manger. I went into safe mode and pretty much the same thing. I found some nasty trojans rite off the bat like Windows Police Pro, and Windows AntiVirus Pro. After a bunch of dicking around, I was finally able to manually delete many of the trojan files and at least get into regedit to do some repairs. After I fixed regedit I was at least able to open files and run some programs. The 1st was superantivirus (1 of my favs) and it found a bunch of trojans and stuff. But when it got to a certain bug (rootkit.mailer I think) it would crash and or reboot the system. I was like holy *^&%$. I have not come a cross a trojan that would crash the anti virus software when it was detected before.?.. Major bummer. I did some more research and could not find exacts. I can't install malwarebytes or Hijackthis (they just close after I hit install), but I was able to install CCclean (1st time using and recomended by a friend). CCclean found some stuff, but appearantly did not do a good job of cleaning. Any ideas on how I can get the other good antivirus programs to run or even Hijackerthis???? Why can I install some programs like Superantispyware and CCclean, but not Malwarebytes and many others? It appears they have some very nasty trojans on this puppy. Looks like an XP re-install may be in the works.

BTW it is Windows XP Home w/SP3
A Gateway AMD 64 265e 2.3ghz with a gig of memory

Edited by Bigloww, 08 October 2009 - 10:45 PM.


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#2 Bigloww

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Posted 08 October 2009 - 10:44 PM

Here is a quick summary of what changed since my post last night. I seen a few posts here with very simular issues and followed that instruction.

1st I installed Combo Fix and followed all the instructions. It fine at 1st and after loading and found about 12 Rootkit trojans. I asked me to jot them down and then reboot. Some were system32/drivers/SKTNET.ofibijgm.dll ect.
When it rebooted, I noticed it tried to start but was killed. I tried it again and the same thing. So I was like crap, here we go again. I booted in safe mode this time a strated the process over. It worked again up to stating there was a bunch rootik bugs found (this time about 7 more) like GASFKYrhqrwqxr.dll. But after I rebooted this time, the program started up and began to run. I found a bunch of issues and fixed most of them (I think). I created a log that I will attach this time. But I still could not open/install malwarebytes or a couple other antivirus programs. I go go all over the web, but if I try to go to malwarebytes web, I lose the page. So it appears I am still hijacked BIGTIME. 1 good thing is that I am now able to run superantispyware all the way without it rebooting my system or crashing the program. A thorough scan found about 70 issues and cleaned them. But still can't install malwarebytes. When I do another thorough scan in superantispy, it still finds about 20 of the same issues like "Rootkit.Mailer/Gen".So it appears it is finding them, but just can't kill/quarentine them correctly. I will attach the superantispyware log as well. Again, thanks very much on your help with this. I will replay back with new info after I follow your steps above. Looks like these are some very nasty mf'ers. May have to reload OS..

Mark asked me to run Rootrepel and win32k and post it here..

ROOTREPEAL AD, 2007-2009
==================================================
Scan Start Time: 2009/10/08 14:57
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: 2aa1ec07.sys
Image Path: C:\WINDOWS\System32\drivers\2aa1ec07.sys
Address: 0xF75F7000 Size: 56704 File Visible: No Signed: -
Status: -

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF21D1000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79C9000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xBA7C1000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}
Status: Locked to the Windows API!

Path: C:\WINDOWS\Config\Config
Status: Locked to the Windows API!

Path: C:\WINDOWS\Connection Wizard\Connection Wizard
Status: Locked to the Windows API!

Path: C:\WINDOWS\mui\mui
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB915865\KB915865
Status: Locked to the Windows API!

Path: C:\WINDOWS\Options\CABS\CABS
Status: Locked to the Windows API!

Path: C:\WINDOWS\Options\Install\Install
Status: Locked to the Windows API!

Path: C:\WINDOWS\Registration\CRMLog\CRMLog
Status: Locked to the Windows API!

Path: C:\WINDOWS\Debug\UserMode\UserMode
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imejp98\imejp98
Status: Locked to the Windows API!

Path: C:\WINDOWS\msapps\msinfo\msinfo
Status: Locked to the Windows API!

Path: C:\WINDOWS\java\classes\classes
Status: Locked to the Windows API!

Path: C:\WINDOWS\java\trustlib\trustlib
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\drivers\2aa1ec07.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\temp\temp
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\tmp\tmp
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\UserDumps\UserDumps
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\BATCH\BATCH
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\Temp\Temp
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imejp\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\System.EnterpriseServices
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\Temp
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Status: Locked to the Windows API!

Path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\00002109511090400000000000F01FEC\12.0.4518\12.0.4518
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\00002109B10090400000000000F01FEC\12.0.4518\12.0.4518
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\00002109F100A0C00000000000F01FEC\12.0.4518\12.0.4518
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\00002109F100C0400000000000F01FEC\12.0.4518\12.0.4518
Status: Locked to the Windows API!

Path: C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs
Status: Locked to the Windows API!

SSDT
-------------------
#: 012 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x85529118

#: 013 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x85416bb0

#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x854515b8

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x84c8f6f0

#: 035 Function Name: NtCreateEvent
Status: Hooked by "C:\WINDOWS\System32\drivers\2aa1ec07.sys" at address 0xf75ff2ad

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\drivers\2aa1ec07.sys" at address 0xf75fd385

#: 043 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x856fa2d0

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x85578950

#: 057 Function Name: NtDebugActiveProcess
Status: Hooked by "<unknown>" at address 0x854172e8

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xf25392a0

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xf2539800

#: 083 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x85454908

#: 089 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x85529cb8

#: 091 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x85529718

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x85582168

#: 114 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x85529fd0

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\System32\drivers\2aa1ec07.sys" at address 0xf75fd445

#: 123 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x85528080

#: 129 Function Name: NtOpenThreadToken
Status: Hooked by "<unknown>" at address 0x85575f30

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x84238578

#: 213 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x85528838

#: 228 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x8556ef80

#: 229 Function Name: NtSetInformationThread
Status: Hooked by "<unknown>" at address 0x8557ba80

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xf2539a50

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x85417210

#: 254 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x85416370

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "<unknown>" at address 0x85415988

#: 258 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x85528f30

#: 267 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x855285e0

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x85455990

Hidden Services
-------------------
Service Name: 2aa1ec07
Image Path: C:\WINDOWS\System32\drivers\2aa1ec07.sys

==EOF==





unning from: G:\Win32kDiag.exe

Log file at : C:\Documents and Settings\Renee\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB915865\KB915865

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\System.EnterpriseServices

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Debug\UserMode\UserMode

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109511090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109B10090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109F100A0C00000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109F100C0400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\mui\mui

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Options\CABS\CABS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Options\Install\Install

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\UserDumps\UserDumps

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\drivers\2aa1ec07.sys

[1] 2009-10-08 15:05:06 102476 C:\WINDOWS\system32\drivers\2aa1ec07.sys ()



Cannot access: C:\WINDOWS\system32\dumprep.exe

[1] 2008-04-14 07:00:00 10752 C:\WINDOWS\system32\dllcache\dumprep.exe (Microsoft Corporation)

[1] 2008-04-14 07:00:00 10752 C:\WINDOWS\system32\dumprep.exe ()



Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^



Finished



Here is the latest superantispyware logs I am now able to run.


UPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/08/2009 at 02:00 PM

Application Version : 4.29.1002

Core Rules Database Version : 4154
Trace Rules Database Version: 2082

Scan type : Complete Scan
Total Scan Time : 00:30:17

Memory items scanned : 454
Memory threats detected : 0
Registry items scanned : 5202
Registry threats detected : 4
File items scanned : 63329
File threats detected : 21

Rootkit.Mailer/Gen
HKLM\system\controlset001\services\2aa1ec07
C:\WINDOWS\SYSTEM32\DRIVERS\2AA1EC07.SYS
HKLM\system\controlset002\services\2aa1ec07
HKLM\system\controlset003\services\2aa1ec07
HKLM\system\controlset004\services\2aa1ec07

Adware.Tracking Cookie
C:\Documents and Settings\Renee\Cookies\renee@doubleclick[1].txt

Trojan.Agent/Gen-FakeAlert[Calc]
C:\QOOBOX\QUARANTINE\C\DOCUMENTS AND SETTINGS\LOCALSERVICE\NTUSER.DLL.VIR
C:\QOOBOX\QUARANTINE\C\DOCUMENTS AND SETTINGS\TYLER\NTUSER.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\CALC.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\NTUSER.DLL.VIR

Trojan.Agent/Gen-FraudLoad
C:\QOOBOX\QUARANTINE\C\PROGRAM FILES\MANSON\LISER.EXE.VIR

Trojan.Dropper/Win-NV
C:\QOOBOX\QUARANTINE\C\WINDOWS\STRT_1246775439.EXE.VIR

Trojan.Agent/Gen
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\CRITICAL_WARNING.HTML.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\QGCLJWJ0EEF5.EXE.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\SGCGJWJ0EEF5.DLL.VIR

Rootkit.Agent/Gen-Rustock[Loader]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\DRIVERS\ATI64SI.SYS.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\DRIVERS\SECURENTM.SYS.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\DRIVERS\SYSTEMNTMI.SYS.VIR

Trojan.Agent/Gen-IEHelper[Fake]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\IEHELPER.DLL.VIR

Trojan.Unknown Origin
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\P2HHR.BAT.VIR

Adware.Vundo/Variant-LW
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\SOHOVAHA.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\VUJAYODA.DLL.VIR

Trojan.Agent/Gen-Dropper[Multi]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\WBEM\PROQUOTA.EXE.VIR

Trojan.Dropper/Gen-NV
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\WINUPDATE.EXE.VIR

Trojan.Agent/Gen-Rogue[Generic]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\_SCUI.CPL.VIR


I had issues running DDS, but will post the info when/if I can get it to run.. I can post the ComboFix log if you need it.

Thanks,
John

Edited by Bigloww, 08 October 2009 - 10:57 PM.


#3 schrauber

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Posted 24 October 2009 - 01:16 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 schrauber

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Posted 29 October 2009 - 05:23 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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