Kaspersky Lab's cybersecurity blog Threatpost focused this week on the booming malware economy and highlighted the features of one particular kit called Adrenalin as an example of the sophistication of the criminal business underworld.
Roy Firestein, a security consultant at Digital Defence and a malware expert, said the tool kit "sells for $3,500 right now and can be customized to suit the needs of even the most demanding attacker," according to Threatpost. "Adrenalin includes 24x7 technical support, built-in exploits, the ability to steal digital certificates and the option to encrypt the stolen data."
Seriously? Tech support? I don't know whether to laugh or cry when I imagine malware phone operators standing by.
Above quote from SFGate article by Alejandro Martínez-Cabrera Thursday, October 8, 2009 quoted in entirety from here.