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Wiked Trojans


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5 replies to this topic

#1 Bigloww

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Posted 07 October 2009 - 10:55 PM

Hi all,

Great forum with a ton of info.. But I think I am toast (not to mention I forgot the C in wicked :thumbsup: ).. I am not an expert by any means but help out a bunch of friends and family with computer hardware/software issues. Most are spyware/viruses as you all know all too well. I use superantivirus/spybot and maiwarebytes all the time and they have always fixed the virus issues for the most part. Well, the other day my friend said his kids computer took a crap and asked if I can look at it, so I did. Man was this thing in some trouble. When I logged on for the 1st time, a crap load of (what I suspect to be trojans) popped up all over and I could not install or even open any file other than task manger. I went into safe mode and pretty much the same thing. I found some nasty trojans rite off the bat like Windows Police Pro, and Windows AntiVirus Pro. After a bunch of dicking around, I was finally able to manually delete many of the trojan files and at least get into regedit to do some repairs. After I fixed regedit I was at least able to open files and run some programs. The 1st was superantivirus (1 of my favs) and it found a bunch of trojans and stuff. But when it got to a certain bug (rootkit.mailer I think) it would crash and or reboot the system. I was like holy *^&%$. I have not come a cross a trojan that would crash the anti virus software when it was detected before.?.. Major bummer. I did some more research and could not find exacts. I can't install malwarebytes or Hijackthis (they just close after I hit install), but I was able to install CCclean (1st time using and recomended by a friend). CCclean found some stuff, but appearantly did not do a good job of cleaning. Any ideas on how I can get the other good antivirus programs to run or even Hijackerthis???? Why can I install some programs like Superantispyware and CCclean, but not Malwarebytes and many others? :trumpet: :flowers: It appears they have some very nasty trojans on this puppy. Looks like an XP re-install may be in the works.

BTW it is Windows XP Home w/SP3
A Gateway AMD 64 265e 2.3ghz with a gig of memory

Edited by Bigloww, 07 October 2009 - 11:03 PM.


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#2 garmanma

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Posted 08 October 2009 - 01:43 PM

Welcome to BC
You are describing the latest rootkit infection




We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

==================================


Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report for me to review.
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

    --------------------------------------
Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
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#3 Bigloww

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Posted 08 October 2009 - 02:29 PM

Hi Garma....

Thankyou much for the quick response. I will work on your recomendations here very shortly.

Here is a quick summary of what changed since my post last night. I seen a few posts here with very simular issues and followed that instruction.

1st I installed Combo Fix and followed all the instructions. It fine at 1st and after loading and found about 12 Rootkit trojans. I asked me to jot them down and then reboot. Some were system32/drivers/SKTNET.ofibijgm.dll ect.
When it rebooted, I noticed it tried to start but was killed. I tried it again and the same thing. So I was like crap, here we go again. I booted in safe mode this time a strated the process over. It worked again up to stating there was a bunch rootik bugs found (this time about 7 more) like GASFKYrhqrwqxr.dll. But after I rebooted this time, the program started up and began to run. I found a bunch of issues and fixed most of them (I think). I created a log that I will attach this time. But I still could not open/install malwarebytes or a couple other antivirus programs. I go go all over the web, but if I try to go to malwarebytes web, I lose the page. So it appears I am still hijacked BIGTIME. 1 good thing is that I am now able to run superantispyware all the way without it rebooting my system or crashing the program. A thorough scan found about 70 issues and cleaned them. But still can't install malwarebytes. When I do another thorough scan in superantispy, it still finds about 20 of the same issues like "Rootkit.Mailer/Gen".So it appears it is finding them, but just can't kill/quarentine them correctly. I will attach the superantispyware log as well. Again, thanks very much on your help with this. I will replay back with new info after I follow your steps above. Looks like these are some very nasty mf'ers. May have to reload OS..


Superantispyware after the 2nd complete scan:

UPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/08/2009 at 02:00 PM

Application Version : 4.29.1002

Core Rules Database Version : 4154
Trace Rules Database Version: 2082

Scan type : Complete Scan
Total Scan Time : 00:30:17

Memory items scanned : 454
Memory threats detected : 0
Registry items scanned : 5202
Registry threats detected : 4
File items scanned : 63329
File threats detected : 21

Rootkit.Mailer/Gen
HKLM\system\controlset001\services\2aa1ec07
C:\WINDOWS\SYSTEM32\DRIVERS\2AA1EC07.SYS
HKLM\system\controlset002\services\2aa1ec07
HKLM\system\controlset003\services\2aa1ec07
HKLM\system\controlset004\services\2aa1ec07

Adware.Tracking Cookie
C:\Documents and Settings\Renee\Cookies\renee@doubleclick[1].txt

Trojan.Agent/Gen-FakeAlert[Calc]
C:\QOOBOX\QUARANTINE\C\DOCUMENTS AND SETTINGS\LOCALSERVICE\NTUSER.DLL.VIR
C:\QOOBOX\QUARANTINE\C\DOCUMENTS AND SETTINGS\TYLER\NTUSER.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\CALC.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\NTUSER.DLL.VIR

Trojan.Agent/Gen-FraudLoad
C:\QOOBOX\QUARANTINE\C\PROGRAM FILES\MANSON\LISER.EXE.VIR

Trojan.Dropper/Win-NV
C:\QOOBOX\QUARANTINE\C\WINDOWS\STRT_1246775439.EXE.VIR

Trojan.Agent/Gen
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\CRITICAL_WARNING.HTML.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\QGCLJWJ0EEF5.EXE.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\SGCGJWJ0EEF5.DLL.VIR

Rootkit.Agent/Gen-Rustock[Loader]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\DRIVERS\ATI64SI.SYS.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\DRIVERS\SECURENTM.SYS.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\DRIVERS\SYSTEMNTMI.SYS.VIR

Trojan.Agent/Gen-IEHelper[Fake]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\IEHELPER.DLL.VIR

Trojan.Unknown Origin
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\P2HHR.BAT.VIR

Adware.Vundo/Variant-LW
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\SOHOVAHA.DLL.VIR
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\VUJAYODA.DLL.VIR

Trojan.Agent/Gen-Dropper[Multi]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\WBEM\PROQUOTA.EXE.VIR

Trojan.Dropper/Gen-NV
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\WINUPDATE.EXE.VIR

Trojan.Agent/Gen-Rogue[Generic]
C:\QOOBOX\QUARANTINE\C\WINDOWS\SYSTEM32\_SCUI.CPL.VIR




Thanks,
John

Edited by Bigloww, 08 October 2009 - 05:23 PM.


#4 Bigloww

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Posted 08 October 2009 - 03:22 PM

Hi Mark,

Here is the additional log info you requested.


ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/08 14:57
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: 2aa1ec07.sys
Image Path: C:\WINDOWS\System32\drivers\2aa1ec07.sys
Address: 0xF75F7000 Size: 56704 File Visible: No Signed: -
Status: -

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF21D1000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79C9000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xBA7C1000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}
Status: Locked to the Windows API!

Path: C:\WINDOWS\Config\Config
Status: Locked to the Windows API!

Path: C:\WINDOWS\Connection Wizard\Connection Wizard
Status: Locked to the Windows API!

Path: C:\WINDOWS\mui\mui
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB915865\KB915865
Status: Locked to the Windows API!

Path: C:\WINDOWS\Options\CABS\CABS
Status: Locked to the Windows API!

Path: C:\WINDOWS\Options\Install\Install
Status: Locked to the Windows API!

Path: C:\WINDOWS\Registration\CRMLog\CRMLog
Status: Locked to the Windows API!

Path: C:\WINDOWS\Debug\UserMode\UserMode
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imejp98\imejp98
Status: Locked to the Windows API!

Path: C:\WINDOWS\msapps\msinfo\msinfo
Status: Locked to the Windows API!

Path: C:\WINDOWS\java\classes\classes
Status: Locked to the Windows API!

Path: C:\WINDOWS\java\trustlib\trustlib
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\drivers\2aa1ec07.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\temp\temp
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\tmp\tmp
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\UserDumps\UserDumps
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\BATCH\BATCH
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\Temp\Temp
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imejp\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\System.EnterpriseServices
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\Temp
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Status: Locked to the Windows API!

Path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\00002109511090400000000000F01FEC\12.0.4518\12.0.4518
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\00002109B10090400000000000F01FEC\12.0.4518\12.0.4518
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\00002109F100A0C00000000000F01FEC\12.0.4518\12.0.4518
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\00002109F100C0400000000000F01FEC\12.0.4518\12.0.4518
Status: Locked to the Windows API!

Path: C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs
Status: Locked to the Windows API!

SSDT
-------------------
#: 012 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x85529118

#: 013 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x85416bb0

#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x854515b8

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x84c8f6f0

#: 035 Function Name: NtCreateEvent
Status: Hooked by "C:\WINDOWS\System32\drivers\2aa1ec07.sys" at address 0xf75ff2ad

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\drivers\2aa1ec07.sys" at address 0xf75fd385

#: 043 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x856fa2d0

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x85578950

#: 057 Function Name: NtDebugActiveProcess
Status: Hooked by "<unknown>" at address 0x854172e8

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xf25392a0

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xf2539800

#: 083 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x85454908

#: 089 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x85529cb8

#: 091 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x85529718

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x85582168

#: 114 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x85529fd0

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\System32\drivers\2aa1ec07.sys" at address 0xf75fd445

#: 123 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x85528080

#: 129 Function Name: NtOpenThreadToken
Status: Hooked by "<unknown>" at address 0x85575f30

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x84238578

#: 213 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x85528838

#: 228 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x8556ef80

#: 229 Function Name: NtSetInformationThread
Status: Hooked by "<unknown>" at address 0x8557ba80

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xf2539a50

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x85417210

#: 254 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x85416370

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "<unknown>" at address 0x85415988

#: 258 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x85528f30

#: 267 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x855285e0

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x85455990

Hidden Services
-------------------
Service Name: 2aa1ec07
Image Path: C:\WINDOWS\System32\drivers\2aa1ec07.sys

==EOF==





unning from: G:\Win32kDiag.exe

Log file at : C:\Documents and Settings\Renee\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB915865\KB915865

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\System.EnterpriseServices

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Debug\UserMode\UserMode

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109511090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109B10090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109F100A0C00000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109F100C0400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\mui\mui

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Options\CABS\CABS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Options\Install\Install

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\UserDumps\UserDumps

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\drivers\2aa1ec07.sys

[1] 2009-10-08 15:05:06 102476 C:\WINDOWS\system32\drivers\2aa1ec07.sys ()



Cannot access: C:\WINDOWS\system32\dumprep.exe

[1] 2008-04-14 07:00:00 10752 C:\WINDOWS\system32\dllcache\dumprep.exe (Microsoft Corporation)

[1] 2008-04-14 07:00:00 10752 C:\WINDOWS\system32\dumprep.exe ()



Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^



Finished!



Thanks,
John

#5 garmanma

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Posted 08 October 2009 - 07:37 PM

Using the two logs that I had you run.....



Now that you were successful in creating those two logs you need to post them in our HJT forum Their they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#6 Orange Blossom

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Posted 23 October 2009 - 11:57 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/263187/probable-rootkit-infection/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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