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#1 jshul25

jshul25

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Posted 13 September 2004 - 08:11 AM

My sister clicked on a link in a friend's AIM. Now the computer is not working properly. I cannot see the task manager. Windows explorer opens on its own. The computer also runs very slowly and opens many web pages. I have run both ad aware and spybot and it has not been able to get rid of the problem. Below is a copy of my log. Please help. Thanks.

Logfile of HijackThis v1.98.2
Scan saved at 12:36:47 AM, on 9/13/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network ICE\BlackICE\blackd.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\acstp\icserv.exe
C:\WINDOWS\system32\acstp\wake_up.exe
C:\WINDOWS\LogWatNT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\oracle\ora92\BIN\ENCSVC.EXE
C:\oracle\ora92\BIN\AGNTSVC.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\RSA Security\Web PassPort\Plug-In\system\sdtray.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\RSA Security\Web PassPort\Plug-In\System\sdlss.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Apoint\Apntex.exe
C:\Progra~1\Support.com\bin\tgcmd.exe
C:\Program Files\Accenture Connection\9341989\Program\Accenture Connection.exe
C:\WINDOWS\System32\EEXPLORER.EXE
C:\Program Files\ACNU\ACNUpdater.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\Jlh8G63.exe
C:\WINDOWS\System32\Jlh8G63.exe
C:\Program Files\Network ICE\BlackICE\blackice.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
c:\program files\acnu\acnupdatersvc.exe
C:\Documents and Settings\jason.a.shulman\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://portal.accenture.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://portal.accenture.com
O2 - BHO: (no name) - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\RSA Security\Web PassPort\Plug-In\system\sdtray.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Progra~1\Support.com\bin\tgcmd.exe " /nosystray
O4 - HKLM\..\Run: [Accenture Connection] "C:\Program Files\Accenture Connection\9341989\Program\Accenture Connection.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Explorer] EEXPLORER.EXE
O4 - HKLM\..\Run: [AOL Instant Messenger] AlM.EXE
O4 - HKLM\..\Run: [2SD2FGN4PRBG52] C:\WINDOWS\System32\Fea76.exe
O4 - HKLM\..\RunServices: [AOL Instant Messenger] AlM.EXE
O4 - HKCU\..\Run: [aauclient] C:\Program Files\ACNU\ACNUpdater.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [Windows Explorer] EEXPLORER.EXE
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: RealSecure® Desktop Protector.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=https://portal.accenture.com
O15 - Trusted Zone: *.accenture.com
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tri...Transporter.cab?
O16 - DPF: {2F175895-5819-4014-83BF-385FA6833677} (IObjSafety.eSupportWS) - https://esupport.accenture.com/inc/download/IObjSafety.ocx
O16 - DPF: {4A3CBDDD-C4DC-4C38-B44F-704DAEF628AE} (PjAdoInfo3 Class) - http://msps/projectserver/objects/pjclient.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093212334167
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - http://transfers.one.microsoft.com/FTM/Tra...ransferCtrl.cab
O16 - DPF: {AF9A1421-E128-4D5F-A37E-039F305867B9} (Pj11enuC Class) - http://msps/projectserver/objects/1033/pjcintl.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Accenture.com
O17 - HKLM\Software\..\Telephony: DomainName = Accenture.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Accenture.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = adc,accenture.com,dir.svc.accenture.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = adc,accenture.com,dir.svc.accenture.com
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - c:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O21 - SSODL: SARU - {FF5D8CC8-DE01-4964-89F1-648E43271415} - C:\WINDOWS\System32\mssaru.dll

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 13 September 2004 - 07:46 PM

Hi, you have a Peper infection

Download the removal tool :

Peper Removal Tool

! NOTE: YOU MUST BE ONLINE WHEN RUNNING IT and let is have access to pass the firewall.

!!! Please run this twice with a reboot in between.

I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button

O2 - BHO: (no name) - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - (no file)
O4 - HKLM\..\Run: [Windows Explorer] EEXPLORER.EXE
O4 - HKLM\..\Run: [AOL Instant Messenger] AlM.EXE
O4 - HKLM\..\Run: [2SD2FGN4PRBG52] C:\WINDOWS\System32\Fea76.exe
O4 - HKLM\..\RunServices: [AOL Instant Messenger] AlM.EXE
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\RunOnce: [Windows Explorer] EEXPLORER.EXE
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab
O21 - SSODL: SARU - {FF5D8CC8-DE01-4964-89F1-648E43271415} - C:\WINDOWS\System32\mssaru.dll

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\System32\EEXPLORER.EXE
C:\WINDOWS\System32\AlM.EXE
C:\WINDOWS\System32\Fea76.exe
C:\PROGRAM FILES\AWS\
C:\WINDOWS\System32\mssaru.dll

Reboot your computer to go back to normal mode and post a new log.




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