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Help with nasty rootkit


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#1 titansfan83

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Posted 07 October 2009 - 06:32 PM

I am running XP sp3 and my computer is infected with a nasty rootkit. I have tried everything I can think of. I ran super antispyware and nothing. Combofix 3 times, this did kill the rootkit however many viruses are left behind and I can not shake them. I know one is scandisk.dll. I tried to kill with hjt and got an error message that told me to email hjt. AVG will scan and pick up around 25 viruses and clean them but they all return. I am pretty computer literate but this one is over my head. Thanks in advance to anyone who can help me.

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#2 boopme

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Posted 07 October 2009 - 06:58 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Please note the blue text at the top of this forum about ComboFix.

Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 titansfan83

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Posted 08 October 2009 - 09:15 PM

Thanks for your help!
here is the information you requested

Malwarebytes' Anti-Malware 1.41
Database version: 2927
Windows 5.1.2600 Service Pack 3

10/8/2009 9:14:35 PM
mbam-log-2009-10-08 (21-14-35).txt

Scan type: Quick Scan
Objects scanned: 120607
Time elapsed: 5 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{5172ec55-e786-48a9-8fd9-c27c6a99f249} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a249bc15-23f2-42ad-f4e4-00aac39c0004} (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ControlPanel\NameSpace\{5172ec55-e786-48a9-8fd9-c27c6a99f249} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\NameSpace\{5172ec55-e786-48a9-8fd9-c27c6a99f249} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\NetworkNeighborhood\NameSpace\{5172ec55-e786-48a9-8fd9-c27c6a99f249} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Win AntiVirus Pro (Rogue.WindowsAntiVirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Win Police Pro (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Windows Police Pro (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Windows Police Pro (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\mdtdisk.sys (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Start Menu\Programs\Startup\scandisk.lnk (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jai\Start Menu\Programs\Startup\scandisk.lnk (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\Start Menu\Programs\Startup\scandisk.lnk (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\win32k.sys (Trojan.Dropper) -> Quarantined and deleted successfully.

#4 boopme

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Posted 08 October 2009 - 09:45 PM

Ok, that was good. a couple more things to do yet.
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 titansfan83

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Posted 08 October 2009 - 10:27 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/08 21:50
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB981A000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\Config\Config
Status: Locked to the Windows API!

Path: C:\WINDOWS\Connection Wizard\Connection Wizard
Status: Locked to the Windows API!

Path: C:\WINDOWS\mui\mui
Status: Locked to the Windows API!

Path: C:\WINDOWS\WinSxS\InstallTemp\InstallTemp
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imejp98\imejp98
Status: Locked to the Windows API!

Path: C:\WINDOWS\Registration\CRMLog\CRMLog
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB916281\KB916281
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB918899\KB918899
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB920213\KB920213
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB922760\KB922760
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB924496\KB924496
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB929338\KB929338
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB932168\KB932168
Status: Locked to the Windows API!

Path: C:\WINDOWS\$hf_mig$\KB931784\KB931784
Status: Locked to the Windows API!

Path: C:\WINDOWS\java\classes\classes
Status: Locked to the Windows API!

Path: C:\WINDOWS\java\trustlib\trustlib
Status: Locked to the Windows API!

Path: C:\WINDOWS\msapps\msinfo\msinfo
Status: Locked to the Windows API!

Path: C:\WINDOWS\Debug\UserMode\UserMode
Status: Locked to the Windows API!

Path: C:\WINDOWS\assembly\tmp\tmp
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\chsime\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\CHTIME\Applets\Applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imejp\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imjp8_1\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imkr6_1\applets\applets
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\imkr6_1\dicts\dicts
Status: Locked to the Windows API!

Path: C:\WINDOWS\ime\shared\res\res
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded
Status: Locked to the Windows API!

Path: C:\WINDOWS\Sun\Java\Deployment\Deployment
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\BATCH\BATCH
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\Temp\Temp
Status: Locked to the Windows API!

Path: C:\Program Files\Common Files\Symantec Shared\VirusDefs\20081219.005\EraserUtilDrvI7.sys
Status: Locked to the Windows API!

Path: C:\Program Files\Common Files\Symantec Shared\VirusDefs\20090909.004\EraserUtilRebootDrv.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint
Status: Locked to the Windows API!

Path: C:\WINDOWS\pchealth\helpctr\System\DFS\DFS
Status: Locked to the Windows API!

Path: C:\WINDOWS\Help\SBSI\Training\WXPPer\Cbz\Cbz
Status: Locked to the Windows API!

Path: C:\WINDOWS\Help\SBSI\Training\WXPPer\Lib\Lib
Status: Locked to the Windows API!

Path: C:\WINDOWS\Help\SBSI\Training\WXPPer\Wave\Wave
Status: Locked to the Windows API!

Path: C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0
Status: Locked to the Windows API!

Path: C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs
Status: Locked to the Windows API!

SSDT
-------------------
#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x86456630

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\Program Files\Symantec\SYMEVENT.SYS" at address 0xee75dcb0

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\Program Files\Symantec\SYMEVENT.SYS" at address 0xee75df10

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xee41bf20

==EOF==

#6 boopme

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Posted 09 October 2009 - 06:55 PM

Looks real good. Let's get one more MBM log and see if there is something left.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 titansfan83

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Posted 10 October 2009 - 01:20 AM

I did the first scan with malwarebytes and nothing was found, it looks good to go, but should i post the log just incase? thanks for all your help, i was going nuts over this

#8 boopme

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Posted 10 October 2009 - 09:19 AM

If the updated MBAM log was clean no need to post. If all is good there then....


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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