Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

3rd party takeover


  • This topic is locked This topic is locked
2 replies to this topic

#1 Supersmurf

Supersmurf

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:02:22 AM

Posted 07 October 2009 - 05:22 PM

Good day,

My wow account has been hacked and I really need some help since I have no clue whatsoever on what I should do..
I have added some more security to my wowaccount, for instance new email and merging with battlenet account.

The Root report is attached.
I have downloaded the reports stated in the "Read this topic before posting" and the reports is like this:

DDS:
DS (Ver_09-09-29.01) - NTFSx86
Run by Stian at 0:01:07,49 on 08.10.2009
Internet Explorer: 8.0.6001.18813
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.47.1044.18.2047.874 [GMT 2:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Uniblue\RegistryBooster 2010\registrybooster.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\system32\wuauclt.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Stian\Desktop\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.no/
uWindow Title = Internet Explorer levert av Komplett
BHO: Koblingshjelpeprogram for Adobe PDF Reader: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Påloggingshjelp for Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Steam] "c:\program files\steam\steam.exe" -silent
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)" -"http://www.miniclip.com/games/base-jumper/en/"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Skytel] Skytel.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&ksporter til Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - c:\programs\partygaming\partycasino\RunApp.exe
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\programs\partygaming\partypoker\RunApp.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: skandiabanken.no\www
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.systemrequirementslab.com/sysreqlab2.cab
DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} - hxxps://www.battlefieldheroes.com/static/updater/BFHUpdater_4.0.21.0.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-6 64160]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20090923.001\IDSvix86.sys [2009-9-26 272432]
R2 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-8-30 464264]
R2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-8-30 234888]
R2 BcmSqlStartupSvc;Oppstartstjeneste for Business Contact Manager SQL Server;c:\program files\microsoft small business\business contact manager\BcmSqlStartupSvc.exe [2008-1-16 30312]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1028432]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R3 AtcL001;NDIS Miniport Driver for Atheros L1 Gigabit Ethernet Controller;c:\windows\system32\drivers\l160x86.sys [2008-5-3 46592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-27 102448]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 41008]
S2 gupdate1c993a76faef8bc;Googles oppdateringstjeneste (gupdate1c993a76faef8bc);c:\program files\google\update\GoogleUpdate.exe [2009-2-21 133104]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-10-6 38224]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
S4 nvrd32;NVIDIA nForce RAID Driver;c:\windows\system32\drivers\nvrd32.sys [2008-5-3 134688]
S4 UGURU;UGURU;c:\windows\system32\drivers\uGuru.sys [2008-5-3 21048]

=============== Created Last 30 ================

2009-10-07 23:42 <DIR> --d----- c:\program files\Trend Micro
2009-10-07 00:43 15,688 a------- c:\windows\system32\lsdelete.exe
2009-10-06 23:27 <DIR> --d----- c:\users\stian\appdata\roaming\Malwarebytes
2009-10-06 23:27 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-06 23:27 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-10-06 23:27 <DIR> --d----- c:\programdata\Malwarebytes
2009-10-06 23:27 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-10-06 23:27 <DIR> --d----- c:\progra~2\Malwarebytes
2009-10-06 23:25 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-10-06 23:23 <DIR> -cd-h--- c:\programdata\{EF63305C-BAD7-4144-9208-D65528260864}
2009-10-06 23:23 <DIR> -cd-h--- c:\progra~2\{EF63305C-BAD7-4144-9208-D65528260864}
2009-10-06 23:23 <DIR> --d----- c:\programdata\Lavasoft
2009-10-06 23:23 <DIR> --d----- c:\program files\Lavasoft
2009-10-06 23:20 <DIR> --d----- c:\users\stian\appdata\roaming\Uniblue
2009-10-06 23:19 <DIR> --d----- c:\program files\Uniblue
2009-10-06 22:43 2,421,760 a------- c:\windows\system32\wucltux.dll
2009-10-06 22:42 171,608 a------- c:\windows\system32\wuwebv.dll
2009-10-06 22:42 33,792 a------- c:\windows\system32\wuapp.exe
2009-09-10 20:08 904,776 a------- c:\windows\system32\drivers\tcpip.sys
2009-09-10 20:08 105,984 a------- c:\windows\system32\netiohlp.dll
2009-09-10 20:08 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-09-10 20:08 19,968 a------- c:\windows\system32\ARP.EXE
2009-09-10 20:08 10,240 a------- c:\windows\system32\finger.exe
2009-09-10 20:08 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-09-10 20:08 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-09-10 20:08 30,720 a------- c:\windows\system32\drivers\tcpipreg.sys
2009-09-10 20:08 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-09-10 20:08 17,920 a------- c:\windows\system32\netevent.dll
2009-09-10 20:08 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-09-10 20:07 293,376 a------- c:\windows\system32\wlanmsm.dll
2009-09-10 20:07 127,488 a------- c:\windows\system32\L2SecHC.dll
2009-09-10 20:07 2,501,921 a------- c:\windows\system32\wlan.tmf
2009-09-10 20:07 513,536 a------- c:\windows\system32\wlansvc.dll
2009-09-10 20:07 302,592 a------- c:\windows\system32\wlansec.dll
2009-09-10 20:07 65,024 a------- c:\windows\system32\wlanapi.dll
2009-09-10 20:07 2,868,224 a------- c:\windows\system32\mf.dll
2009-09-09 17:35 <DIR> --d----- C:\Fraps

==================== Find3M ====================

2009-09-05 23:42 498,796 a------- c:\windows\system32\perfh014.dat
2009-09-05 23:42 93,794 a------- c:\windows\system32\perfc014.dat
2009-08-29 13:19 86,016 a------- c:\windows\system32\frapsvid.dll
2009-08-29 04:30 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-08-29 04:30 458,752 a------- c:\windows\apppatch\AcSpecfc.dll
2009-08-29 04:30 2,159,616 a------- c:\windows\apppatch\AcGenral.dll
2009-08-29 04:30 542,720 a------- c:\windows\apppatch\AcLayers.dll
2009-08-29 02:27 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-29 02:14 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-07 19:51 15,308,424 a------- c:\windows\system32\xlive.dll
2009-08-07 19:51 13,642,888 a------- c:\windows\system32\xlivefnt.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-21 23:52 915,456 a------- c:\windows\system32\wininet.dll
2009-07-21 23:47 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-21 23:47 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-21 22:13 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-07-19 21:55 189,488 a------- c:\windows\system32\PnkBstrB.exe
2009-07-17 15:54 71,680 a------- c:\windows\system32\atl.dll
2009-07-15 14:40 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-07-15 14:39 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-07-15 14:39 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-15 14:39 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-14 21:19 143,360 a------- c:\windows\inf\infstor.dat
2009-07-14 21:19 86,016 a------- c:\windows\inf\infpub.dat
2009-07-14 21:19 143,360 a------- c:\windows\inf\infstrng.dat
2009-07-14 21:11 665,600 a------- c:\windows\inf\drvindex.dat
2009-06-29 18:08 139,152 a------- c:\users\stian\appdata\roaming\PnkBstrK.sys
2008-01-21 08:13 294,254 a------- c:\windows\inf\perflib\0414\perfi.dat
2008-01-21 08:13 294,254 a------- c:\windows\inf\perflib\0414\perfh.dat
2008-01-21 08:13 35,166 a------- c:\windows\inf\perflib\0414\perfd.dat
2008-01-21 08:13 35,166 a------- c:\windows\inf\perflib\0414\perfc.dat
2008-01-21 04:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 11:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 11:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 11:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 11:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 0:01:47,49 ===============


Looking forward to your reply :(

Attached Files



BC AdBot (Login to Remove)

 


#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,066 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:22 AM

Posted 24 October 2009 - 07:29 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We need to check for rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
    Direct Download
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • RootRepeal log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,066 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:22 AM

Posted 29 October 2009 - 08:39 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic-starter and you need this topic re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users