ok lets do this to delete a service, then boot into safe mode:
go to start>run and copy in each line below one at a time click ok or enter after each line:
sc stop ITGrdEngine
sc delete ITGrdEngine
You might want to copy/paste the safe mode part below into notepad and save it to your desktop so you can read it in safe mode
after the above reboot computer directly into safe mode. To reach safe mode you would tap the f8 key during a computer restart, chose the first option from the list; safe mode.
Once at the safe mode desktop to help show all files you can do this:
FOr XP: on the desktop double click my computer,at the top click on> tools>folder options>view> then select "show hidden files and folders", then UNcheck "hide protected operating system files " also UNcheck "hide extensions for known file types" click apply to all folders, apply then ok
Next: using explorer (left click on start>explore) navigate to C:\Documents and Settings\Kickaboxofpuppies
\Local Settings\Application Data\Microsoft\Windows\services.exe
Delete the entire folder named:Kickaboxofpuppies
still in safe mode:
Click Start>Run then type %temp%
Hit OK. Delete all the files you can.
click Start>Run then type %windir%\temp
hit ok. delete all the files you can
Empty your Temp folders. Go to Start > Run and type:cleanmgr. Windows will scan. When done check these 3 and press *ok* to remove:
Temporary Internet Files
after the above, reboot normally and rescan and post a new hjt log.
See if you can get malwarebytes on board:
Please download Malwarebytes
to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click *Remove Selected.*
*A restart of your computer may be required to remove some items.If prompted please restart your computer to complete the fix.*
When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Post the log in your reply.