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Popups, Rapimgr.exe maxing CPU, yudegoku.dll


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#1 ARadcliffe

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Posted 06 October 2009 - 10:40 PM

Hi -

Have had popups (using Chrome) for a few days. Mostly for fake newspaper sites and fake (I presume) PC scan and security programs. System has been slowing down and down.

Very concerned. I bank from this PC, etc. Not doing that at the moment for obvious reasons!

Data dump of what I have tried so far follows.

Looked for files with recent version dates.

I actually found your site by searching google for "yudegoku.dll_old"....which has shown up in a wininit.ini file.

I renamed that file (saved, can post if useful) and it showed up again, this time with only

[rename]
c:\tempjunk6250.tmp=C:\WINDOWS\SYSTEM32\yudegoku.dll_old
nul=c:\tempjunk6250.tmp


as contents.

I've run Spybot S&D, found problems, says it fixes - doesn't. Says Virtumonde, a few others. Can run again and post details if that is helpful.

During system startup, Have seen flashes of two command.exe windows (look like old DOS shell - would be nostalgic under other circumstances...) pop up when concentrating on it during system startup. But have not been able to see what the text is as of yet. Will keep trying.

On slow startup - not consistent, this slowness - On Ctl-Alt-Del to the task manager, found that rapimgr.exe was chewing up all my CPU.

When I terminate rapimgr.exe things loosen right back up again. I am not certain whether I have seen popups after that termination - will keep notes going forward to aid in any assistance anyone may be able to offer.

Slow startup is only on a cold boot, not a "log out" and back in again. But rapimgr.exe is there and slowing things down after that nonetheless.

Have McAfee. But got suspicious when the update didn't seem to work, so reinstalled.
Then the update worked. But - within a few minutes it's defanged again. Firewall lockdown works.
McAfee Technical advisor either says there are no McAfee products installed, or chokes halfway through the update process.

When I start messing about with McAfee a popup that looks like an install window comes up. When I click the X all heck breaks loose, and multiple IE windows - not Chrome - start blasting up on my system until there are enough I can "Close Group" or terminate it with the Task Manager.

When I went to their website a popup showed up and asked me for my credit card number so I could "renew" my subscription!!!

Looked at the C:\WINDOWS directory (where I found the wininit.ini file with a new version date) and found the WindowsUpdate.log file has some wacky looking things in it.

An excerpt from tonight's battle:

2009-10-06 22:01:46:796 1532 64c Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0400) ===========
2009-10-06 22:01:46:828 1532 64c Misc = Process: C:\WINDOWS\Explorer.exe
2009-10-06 22:01:46:828 1532 64c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2009-10-06 22:01:46:796 1532 64c Shutdwn Install at shutdown: no updates to install
2009-10-06 22:01:46:828 1532 64c Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240FFF
2009-10-06 22:02:12:843 628 cb0 Misc =========== Logging initialized (build: 7.2.6001.788, tz: -0400) ===========
2009-10-06 22:02:12:843 628 cb0 Misc = Process: \??\C:\WINDOWS\system32\winlogon.exe
2009-10-06 22:02:12:843 628 cb0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2009-10-06 22:02:12:843 628 cb0 Shutdwn FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF


Deeper in the WINDOWS\Temp folder, there is a suspicious looking folder:
__SkypeIEToolbar_Cache
that has "e70d95847a8f5723cfca6b3fd9946506" and "Session" and "Static" in it.
Also has "Google Toolbar" and "chrome_32421" in it from this evening's digging. Quite suspicious.
In that same folder there are a bunch of zero length files that say "sqlite_*"

Finally, in the WINDOWS\SYSTEM32 folder, there's a suspicious looking character,
"wijeyuza" that has a version date of about three minutes ago. It won't open legibly in notepad. I have a bad feeling about this bear.

Not sure what else to report at this time, or where to look from here.
Hopefully this is enough information that folks know what I'm facing.

Would greatly appreciate any assistance anyone could render. While I am a long time user of PCs, I am not a PC professional by any stretch. I consider myself quite coachable and am interested in making some lemonade out of this lemon by learning a little bit more this time...

I'll post whatever might be informative - let me know where to dig.

But first please accept my humble thanks for all of you for putting yourselves out here to help like this.

Andy Radcliffe
Syracuse, NY

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#2 ARadcliffe

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Posted 06 October 2009 - 10:58 PM

PS - and ran VundoFix. A good long scan turned up nothing. Thanks, A

#3 boopme

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Posted 07 October 2009 - 02:42 PM

Hello,do not click the X. Instead open Task Manager,highlight the page of infamy and select End Task.

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 ARadcliffe

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Posted 07 October 2009 - 07:29 PM

Thanks for the guidance, first of all.

So I followed your instructions to a T - ATF and SAS, options checked as specified. Closed out.

Went to reboot in safe mode and got what looks like a BSOD. Not sure it's a real BSOD, might this be the malware spoofing me?

I get a quick, fast list of drivers running by, and the last driver it tries to load is Mup.sys before I get the blue screen:

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check for viruses on your computer. Remove any newly installed
hard drives or hard drive controllers. Check your hard drive
to make sure it is properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then
restart your computer.

Technical Information:

*** STOP: 0X0000007B (0xF789E528,0xC0000034,OxOOOOOOOO,OxOOOOOOOO)



Thoughts? I haven't tried safe mode since the problems started, so not sure if it's the malware trying to save it's skin...

Thanks,
Andy

#5 boopme

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Posted 07 October 2009 - 07:45 PM

Hello, yes the malware wants control. While I double check on mup sys try running MBAM. It is a normal mode tool.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.



Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 ARadcliffe

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Posted 07 October 2009 - 08:43 PM

Hi, attempted to follow your instructions, renamed the setup file to zztoy.exe and hit the install.

But it stalled halfway through, and reading your instructions it looks like you needed me to rename the executable itself...?

My mistake.

Have attempted to uninstall and reinstall several times, including using the add or remove programs + restart, but it seems that we've been made - I can't get the mbam.exe file to install on the machine long enough to rename it and move it to the desktop.

Interestingly enough, I now get a popup on restarting that says "Windows cannot find 'C\Program'. Make sure you typed...." with an OK box that I am scared to click! This does not happen after uninstalling mbam.

Is there an alternate program that might do the trick, or a way to get this mbam.exe onto my machine? If I were to pull the executable from somewhere else after the install process, I am speculating that it might work...

My apologies, I was confused - didn't realize I needed to rename the executable.

Is there a place I can pull the mbam.exe file from?

Andy

#7 ARadcliffe

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Posted 07 October 2009 - 09:02 PM

ok, hang on - was able to watch the directory during the install process and manually hang the install process just after the mbam.exe program was put in there, have now renamed it.

Stay tuned...

#8 ARadcliffe

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Posted 07 October 2009 - 09:46 PM

OK, got MBAM (renamed) to do it's thing.

Here's the log file - not an expert in these things but this looks pretty impressively fouled up to me.

Am now moving on to the Kaspersky as instructed.

Will upload that log file as requested when I am through that step.

And again, can't thank you enough for the help.

Andy

Folders Infected: 36
Files Infected: 76

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\SYSTEM32\pavelaro.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{c1c6661b-73a4-4470-b2ea-535d82b15ea4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kavoyabin (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{c1c6661b-73a4-4470-b2ea-535d82b15ea4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\popebevir (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\pavelaro.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\pavelaro.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\Starware316 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\contexts (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\SimpleUpdate (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\BrowserSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Configurator (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ErrorSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Games (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Games\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Games\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Games\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Layouts (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Manager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Movies (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Movies\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Movies\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Movies\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Reference (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\RelatedSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Screensavers (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ScreensaversMarketingSitePager (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ScreensaversMarketingSitePager\images (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ScreensaversMarketingSitePager\images\active (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ScreensaversMarketingSitePager\images\default (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Toolbar (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ToolbarLogo (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ToolbarSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\TravelSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Weather (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware316 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware316\bin (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware316\icons (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\WinBudget (Adware.Admedia) -> Quarantined and deleted successfully.
C:\Program Files\WinBudget\bin (Adware.Admedia) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\SYSTEM32\pavelaro.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\RECYCLER\S-1-5-21-1911687138-1298315231-3327857187-1007\Dc1.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\nizedage.dll.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\gutodayo.dll.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\hevotuza.dll.tmp (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Local Settings\Temporary Internet Files\Content.IE5\WHUZ4D2Z\load[1].php (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Local Settings\Temporary Internet Files\Content.IE5\WT6NCTUV\op[1].exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\FindIt.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\FindItHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\findithotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\finditxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\Highlight.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\HighlightHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\highlighthotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\highlightxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\Reference.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\ReferenceHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\referencehotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\referencexp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\screensaver.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\Screensavers0.bmp_new (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\starware_toolbar_icon.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\Weather.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\weatherhotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\buttons\weatherxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\contexts\error.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\contexts\related.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\contexts\travel.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\images\walert.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\SimpleUpdate\ProductMessagingConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\SimpleUpdate\ProductMessagingConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\SimpleUpdate\SimpleUpdateConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\SimpleUpdate\SimpleUpdateConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\SimpleUpdate\TimerManagerConfig.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Starware316\SimpleUpdate\TimerManagerConfig.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\BrowserSearch\BrowserSearch.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\BrowserSearch\BrowserSearch.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Configurator\Configurator.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Configurator\Configurator.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ErrorSearch\ErrorSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ErrorSearch\ErrorSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Games\GamesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Games\GamesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Games\images\active\Games0.bmp_new (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Layouts\ToolbarLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Layouts\ToolbarLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Manager\ManagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Manager\ManagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Movies\MoviesOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Movies\MoviesOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Movies\images\active\Movies0.bmp_new (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Reference\ReferenceOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Reference\ReferenceOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\RelatedSearch\RelatedSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\RelatedSearch\RelatedSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Screensavers\ScreensaversOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Screensavers\ScreensaversOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ScreensaversMarketingSitePager\ScreensaversMarketingSitePagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Toolbar\TBProductsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Toolbar\TBProductsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ToolbarLogo\ToolbarLogoOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ToolbarLogo\ToolbarLogoOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ToolbarSearch\ToolbarSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\ToolbarSearch\ToolbarSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\TravelSearch\TravelSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\TravelSearch\TravelSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Weather\AlertArchive.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Weather\WeatherOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andrew Radcliffe\Application Data\Starware316\Weather\WeatherOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware316\brand.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware316\Starware316Config.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Program Files\Starware316\icons\star_16.ico (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\bapenuge.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\fukafati.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\tumaveko.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#9 boopme

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Posted 07 October 2009 - 09:59 PM

You did good here Andy :thumbsup:
Did you reboot normally after that scan,it was needed.
How is it runnning?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 ARadcliffe

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Posted 07 October 2009 - 10:30 PM

Thanks...but to quote Forest Gump: "... to do whatever you tell me to drill seargeant!!! "

So this is all you knowing this kung fu. I've learned more than I ever wanted to know about this today - but right about the time you started showing me what to do it ceased being a frustration and started being a fight.

And a fight, one can rise to.

Anyhow:

I did reboot to have that last itchy cleaned off.

I have tried to run the Kaspersky but it didn't like running in Chrome, then it didn't want to run with McAfee up.

So I uninstalled McAfee. I figured it didn't save me from this, I am done with it. I'll go get a refund later.

Going to jump back and try again run the Kaspersky from IE (in it now) overnight and post that log in the morning.

Once that is done - then we'll have to talk about how to set this machine up with armor so we don't have to fight this again for a good, long, time...

Thanks for everything, again.
Andy

#11 ARadcliffe

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Posted 08 October 2009 - 05:26 AM

As promised, the Kaspersky report from the overnight scan.

Thanks again,
Andy


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, October 8, 2009
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, October 08, 2009 04:58:52
Records in database: 2933069
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 146760
Threats found: 15
Infected objects found: 26
Suspicious objects found: 0
Scan duration: 03:35:38


File name / Threat / Threats count
C:\Documents and Settings\Andrew Radcliffe\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\2006.dbx Infected: Trojan-Spy.HTML.Bankfraud.qb 1
C:\Documents and Settings\Andrew Radcliffe\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\2006.dbx Infected: Trojan-Spy.HTML.Fraud.f 1
C:\Documents and Settings\Andrew Radcliffe\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\2007.dbx Infected: Trojan-Spy.HTML.Bankfraud.ra 1
C:\Documents and Settings\Andrew Radcliffe\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\2007.dbx Infected: Trojan-Spy.HTML.Bankfraud.ri 1
C:\Documents and Settings\Andrew Radcliffe\Local Settings\Application Data\Identities\{8D32DF8B-D3B8-4783-A0C5-FE37E2FC8659}\Microsoft\Outlook Express\Sent Items.dbx Infected: Net-Worm.Win32.Mytob.bf 1
C:\Documents and Settings\Andrew Radcliffe\Local Settings\Temporary Internet Files\Content.IE5\WT6NCTUV\bh[1].pdf Infected: Exploit.Win32.Pidief.car 1
C:\RECYCLER\S-1-5-21-1911687138-1298315231-3327857187-1007\Dc10.bak Infected: Trojan-Spy.HTML.Bankfraud.qb 1
C:\RECYCLER\S-1-5-21-1911687138-1298315231-3327857187-1007\Dc10.bak Infected: Trojan-Spy.HTML.Fraud.f 1
C:\RECYCLER\S-1-5-21-1911687138-1298315231-3327857187-1007\Dc11.bak Infected: Trojan-Spy.HTML.Bankfraud.ra 1
C:\RECYCLER\S-1-5-21-1911687138-1298315231-3327857187-1007\Dc11.bak Infected: Trojan-Spy.HTML.Bankfraud.ri 1
C:\RECYCLER\S-1-5-21-1911687138-1298315231-3327857187-1007\Dc17.bak Infected: Net-Worm.Win32.Mytob.bf 1
C:\RECYCLER\S-1-5-21-1911687138-1298315231-3327857187-1007\Dc8.bak Infected: Trojan-Spy.HTML.Bankfraud.qb 1
C:\RECYCLER\S-1-5-21-1911687138-1298315231-3327857187-1007\Dc8.bak Infected: Trojan-Spy.HTML.Fraud.f 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1677\A0207682.dll Infected: Trojan.Win32.Monderb.beda 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1677\A0207683.dll Infected: Trojan.Win32.Plapon.sh 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1677\A0207686.dll Infected: Trojan.Win32.Monderb.bedj 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1677\A0207712.dll Infected: Trojan.Win32.Plapon.sk 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1677\A0207714.dll Infected: Trojan.Win32.Plapon.sy 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1677\A0207715.dll Infected: Trojan.Win32.Monderb.beex 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1677\A0207716.dll Infected: Trojan.Win32.Monderb.bedk 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1679\A0208422.dll Infected: Trojan.Win32.Plapon.sy 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1679\A0208967.dll Infected: Trojan.Win32.Monderb.beex 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1679\A0208968.dll Infected: Trojan.Win32.Monderb.begd 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1680\A0209029.dll Infected: Packed.Win32.TDSS.aa 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1680\A0209030.dll Infected: Packed.Win32.TDSS.aa 1
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1680\A0209031.dll Infected: Packed.Win32.TDSS.aa 1

Selected area has been scanned.

#12 boopme

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Posted 08 October 2009 - 08:42 AM

I need to speak to the Shaolin Monks of Malware on this. Be back soon.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 boopme

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Posted 08 October 2009 - 11:52 AM

Ok, for the malware here we will need to run a specialized tool not used here in AII forum.
There are several types of malware that can be responsible for infecting files in C:\RECYCLER

C:\recycler\dc1.exe, dc2.exe is added by the W32/SillyFD-C
http://www.bleepingcomputer.com/startups/dc1.exe-18690.html
http://www.bleepingcomputer.com/startups/dc2.exe-18689.html

Kaspersky scan is showing evidence of TDSS infection, Mytob...so something (not detected) is still present and creating additional dc*.exe files.
You will need to run HJT/DDS.
Please follow this guide. If you cannot perform a step move to the next. Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.


On the mup sys...
If you do a Google search on mup.sys hangs in safe mode, you will find thousands of similar reports about this issue with various causes and possible solutions. What works for one person may not work for another.

How to fix an XP/Win 2000 System that freezes after loading mup.sys while booting

The main reasons for this Windows XP or Win 2000 boot hang or alleged mup.sys issue are:

1. Hard disk failure or corruption
2. A corrupted registry or registry hive
3. New hardware has been installed but not did not completely "Register or re-Register" correctly
4. New hardware has been installed but it is faulty or failing
5. The new hardware's driver or windows itself has been compromised (Disk data corruption or by a virus) or (rare) needs to be updated
6. The power supply is marginal in output or failing (Common per user feedback)
7. BIOS\ESCD\Motherboard chipset driver conflict with a component, its driver, or its registry data
8. Existing hardware including the motherboard may have failed in a specific way but not catastrophically.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 ARadcliffe

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Posted 08 October 2009 - 06:20 PM

OK, getting underway with it now. Will post reports.

Aside, this time on bootup had a fake security tool pop up on startup and take over things, including closing or hiding task manager. After a couple of tries was able to get task manager up before the fake security tool could take over, and intercept it with an "End Process" before it could take over. Am live in that state now. (actually am two-fisting, reading your site from my work computer which I have on wireless. Exercising the patient as little as possible...)

So here's my question - before too long, I think I may need to start burning CDs of any pictures or files I want to keep from this poor sucker. Since you are hauling out the heavy artillery, I think I should prepare in case we lose this war.

But one more night of battling. Off to the front.

#15 ARadcliffe

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Posted 08 October 2009 - 06:24 PM

OK, so now I just read step 1 of your instructions that told me to do exactly that. On it.




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