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Need help Please


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3 replies to this topic

#1 ivan9329

ivan9329

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Posted 06 October 2009 - 10:38 PM

I cant seem to be able to update spybot and windows. cant seem to be able to go visit various spyware or microsoft sites.




DDS (Ver_09-09-29.01) - NTFSx86
Run by Wood Family at 20:12:02.43 on Tue 10/06/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2046.1028 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Lavasoft Ad-Watch Live! *enabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\hp\KBD\kbd.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\CtHelper.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\lxczcoms.exe
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\WINDOWS\System32\rundll32.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Users\Wood Family\Downloads\spybotsd162(2).exe
C:\Users\WOODFA~1\AppData\Local\Temp\is-3R2ST.tmp\spybotsd162(2).tmp
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Wood Family\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Bar = Preserve
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [<NO NAME>]
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [Cm108Sound] RunDll32 cm108.cpl,CMICtrlWnd
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
dRun: [DevconDefaultDB] c:\windows\system32\READREG /SILENT /FAIL=1
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: NameServer = 85.255.112.83,85.255.112.20
TCP: {05A1DCF6-29EB-4151-89F9-2C2DAB48F60E} = 85.255.112.83,85.255.112.20
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\woodfa~1\appdata\roaming\mozilla\firefox\profiles\3wh22svc.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\progra~1\gradke~1\dbsign~1\lib\npDBsignWeb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npDBsignWeb.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-4 64160]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-10-4 28544]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-20 335240]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-5 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-12-20 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-20 297752]
R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2006-9-3 208896]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
R2 lxcz_device;lxcz_device;c:\windows\system32\lxczcoms.exe -service --> c:\windows\system32\lxczcoms.exe -service [?]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-1-14 226656]
S2 IntelDHSvcConf;Intel DH Service;c:\program files\intel\inteldh\intel media server\tools\IntelDHSvcConf.exe [2006-5-10 29696]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files\common files\creative labs shared\service\AL6Licensing.exe [2008-12-21 79360]
S3 samhid;samhid;c:\windows\system32\drivers\Samhid.sys [2009-3-11 7548]
S3 USBPNPA;USB PnP Sound Device Interface;c:\windows\system32\drivers\CM108.sys [2008-12-24 1313792]

=============== Created Last 30 ================

2009-10-06 19:56 <DIR> --d----- c:\program files\Trend Micro
2009-10-06 19:31 15,688 a------- c:\windows\system32\lsdelete.exe
2009-10-04 20:08 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-10-04 20:06 <DIR> -cd-h--- c:\programdata\{EF63305C-BAD7-4144-9208-D65528260864}
2009-10-04 20:06 <DIR> -cd-h--- c:\progra~2\{EF63305C-BAD7-4144-9208-D65528260864}
2009-10-04 20:06 <DIR> --d----- c:\programdata\Lavasoft
2009-10-04 20:06 <DIR> --d----- c:\program files\Lavasoft
2009-10-04 19:56 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-10-04 19:55 <DIR> --d----- c:\program files\Panda Security
2009-10-04 19:52 <DIR> --d----- c:\programdata\McAfee Security Scan
2009-10-04 19:52 <DIR> --d----- c:\progra~2\McAfee Security Scan

==================== Find3M ====================

2009-08-31 14:00 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-08-31 14:00 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-07 06:47 650 a------- c:\users\woodfa~1\appdata\roaming\wklnhst.dat
2009-03-11 13:54 143,360 a------- c:\windows\inf\infstrng.dat
2009-03-11 13:54 51,200 a------- c:\windows\inf\infpub.dat
2009-03-11 13:54 86,016 a------- c:\windows\inf\infstor.dat
2008-12-20 16:22 174 a--sh--- c:\program files\desktop.ini
2008-12-20 16:16 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-05-15 21:44 16,384 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\low\history.ie5\index.dat
2009-05-15 21:44 32,768 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\temporary internet files\low\content.ie5\index.dat
2009-05-15 21:44 16,384 a--sh--- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\cookies\low\index.dat
2009-04-29 13:55 245,760 a--sh--- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 20:13:34.84 ===============

Attached Files



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#2 extremeboy

extremeboy

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Posted 23 October 2009 - 03:43 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay of response.

If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a RootRepeal log and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log or RootRepeal log please refer to this page and in step #6 and Step #7 for further instructions on downloading and running DDS & RootRepeal. If you have any problems just let me know in your next reply or simply post a Hijackthis log.


For your next reply I would like to see:
-The DDS logs
---DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.


Thanks again and we apologize for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

extremeboy

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Posted 26 October 2009 - 07:04 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#4 extremeboy

extremeboy

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Posted 28 October 2009 - 07:07 PM

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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