I'm re-doing this since I screwed up the first time. Please note that I am not PC saavy. I hope the RootRepeal report is readable this time I didn't realize that it was not showing up when posted, though I can read it on my desktop.
I have an HP Pavillion laptop PC, and since Sunday evening I've been having a problem with Google in Firefox. When I use the search bar and click open a link I get re-directed to another site. My Webroot Spysweeper kicks in and blocks the site from opening.
The problem started after I was viewing a website that I've gone to numerous times before. Suddenly without any reason or prompting from me my Acrobat 6 PDF viewer came up. I have dial-up and the PDF viewer, which I dislike, always loads slowly. So I clicked to prevent cancel it. It took several moments and my FF/Google start page when a blank white for a few more moments before things cleared up. I then immediately disconnected and ran Malwarebytes which found Roolkit.TDSS and a few other nastys. It quarantined the bad stuff and then re-booted my computer. I rescanned and all came up cleanr. I also scanned with my AVAST Home Free anti-virus and that was clean as well. Webroots spysweeper also came up clean.
Yet I still cannot use search in FF with Google or Yahoo without being re-directed. I can use Google and Yahoo with no problems using my MSN browser. So the problem seemed to be latched to FF. I can still view my Gmail account in FF and all my bookmarks work.
Can anyone tell me please if I am infected? I've (hopefully) have the 3 reports requested attached right. The RootRepeal I've tried twice already and each time it attached as a php file. Hopefully the third time has worked.
Thank you for looking, and thank you for any help and suggestions.
I am unable to post the RootRepeal Log. I can upload it, but when after posting message it does not open when I click on it. It wants to D/L. I am also having a problem removing the report. I've gone to Manage Current Attachments and delete the file, it indicates that it was deleted but when I look at post the ark.txt is still there.
Edited by Ziva, 07 October 2009 - 06:17 PM.