Hello,I am moving this from Vista to the Am I Infected
forum for now.
Now we will work on the DNS changer,,,,
Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). If you don’t know the router's default password, you can look it up HERE.
However, if there are other Zlob-infected machines using the same router, they will need to be cleared with the above steps before resetting the router. Otherwise, the malware will simply go back and change the router's DNS settings. You also need to reconfigure any security settings you had in place prior to the reset. Check out this site HERE
for video tutorials on how to properly configure your router's encryption and security settings. You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.
Once you have ran Malwarebytes' Anti-Malware on the infected system, and reset the router to its default configuration you can reconnect to the internet, and router.Rerun MBAM (MalwareBytes) like this:
Open MBAM in normal mode and click Update
tab, select Check for Updates
scan and scan (normal mode).
After scan click Remove Selected
, Post new scan log
into normal mode.
Also run Part 1 of S!Ri's SmitfraudFix after the above.
Please download SmitfraudFix
Select option #1 - Search
by typing 1
and press "Enter
"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.Note
: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.http://www.beyondlogic.org/consulting/proc...processutil.htm