Please download TFC
by Old Timer and save it to your desktop.alternate download link
- Save any unsaved work. TFC will close ALL open programs including your browser!
- Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
- Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
- Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Please download and scan with Dr.Web CureIt
- alternate download link
.Follow these instructions for performing a scan in "safe mode"
If you cannot boot into safe mode or complete a scan, then try doing it in normal mode. Be aware, this scan could take a long time to complete.
-- Post the log in your next reply. If you can't find the log, try to write down what was detected/removed before exiting Dr.WebCureIt so you can provide that information.
Now rescan again with Malwarebytes Anti-Malware, but this time perform a Full Scan
in normal mode and check all items found for removal. Don't forgot to check for database definition updates
through the program's interface (preferable method
) before scanning and to reboot afterwards. Failure to reboot normally
(not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs
tab and copy/paste the contents of the new report in your next reply.