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Windows XP


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4 replies to this topic

#1 volkcycle

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Posted 05 October 2009 - 03:30 PM

I started receiving this message on initial startup and when opening up additional windows yesterday. The above message requires me to click it at least 10 times before it goes away.

I saw a similar post dated Jan 29, 2009. I also run Charter Security Suite. I followed the response and added ATF Cleaner and Superantispyware as recommended. To fix the problem it stated to run the ATF cleaner in safe mode. However ATF cleaner will not work it just sits there. Any help would be appreciated.

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#2 Budapest

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Posted 05 October 2009 - 10:54 PM

Just skip the ATF Cleaner step and scan with SUPERAntiSpyware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 noorul

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Posted 06 October 2009 - 12:28 AM

Hello,

Here we go. ..go to the below location in registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows on the right pane you will have AppInit_DLLs...you will find the same file ..just clear the value.close the registry and try ..this will be fixed.


Regards
Noorul Ameen

#4 volkcycle

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Posted 06 October 2009 - 12:36 PM

Budapest - I tried superantispyware and it did not solve the problem. Noorul - I do not understand what u mean, i do not know computers that well. Thank you

#5 Budapest

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Posted 06 October 2009 - 04:19 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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