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MSN and Skype disconnect

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#1 jwicks55


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Posted 05 October 2009 - 01:10 PM

I am from the US and I have just recently, about a month ago, moved to Beijing for a short 4 month time.

I have used skype in China before and it worked perfecty, most of the time (china an it's firewalls got in the way at times...)

I currently use, or should I say attempt to use, skype and windows live messenger to chat with friends/family in the US. HOWEVER, I cannot seem to maintain a connection for more than 2 minutes without being disconnected from the internet. During those 2 minutes call quality is usually poor and when using webcam the video is also poor (and it shouldn't be, I just bought a new logitech webcam and I have a sony computer). Skype support center is no help, they keep targeting direct skype issues, when I think the problem is a setting on my computer....???

Note: During no other time while using th internet do I ever get disconnected, it is only when chatting on the messengers. Also, I do not believe it is a router issue because my roommates use skype and it works perfectly on his and her computers. They are connected to the same wireless internet.

At first I thought I had a virus, but I do not think that is the case as I have spent hours upon hours messenging support centers and sending logs with no finding of a virus/trojan/spyware/etc.

Plllllllllease somone help me. It is so frustrating being disconnected from friends and family. I don't know much about computers so the simplest thing could be the solution.

Again, please please help me!

Edited by jwicks55, 05 October 2009 - 01:13 PM.

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