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#1 Texan Asylum

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Posted 05 October 2009 - 09:45 AM

Hello everyone!

I am not the most savvy when it comes to computers - know enough to really screw things up :thumbsup: - so my hope is that I can find the kind of support, and instruction, to enable me to become more self-proficient at computer issues.

I currently have a "HiJackThis" scan log I would like someone to look at. What is the customary protocol, or procedure, to do this?

Thanks ahead of time for you help!
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#2 jgweed

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Posted 05 October 2009 - 10:37 AM

Simply follow the step-by-step instructions below:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Once submitted, a member of our experienced team of experts will analyze the data and help you get rid of any problems found.
Thanks for joining and welcome to BC!
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 Texan Asylum

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Posted 05 October 2009 - 11:42 AM

Simply follow the step-by-step instructions below:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Once submitted, a member of our experienced team of experts will analyze the data and help you get rid of any problems found.
Thanks for joining and welcome to BC!
Regards,
John


Thank you John, and thank you for the welcome!
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