Posted 05 October 2009 - 07:46 AM
My company runs Windows XP Pro SP3 on all Workstations and for email, they all use Outlook 2003 client that downloads email from a POP 3 email server.
Yesterday, a new boss started and when I set up his email, I made a mistake and instead of putting his full name under "Mail Setup" -> "Email Accounts" -> "User Information" -> "Name", I put his first initial and last name.
The boss is gone for a week, but before he left, he asked me to change this from his first initial, last name to his full first name and last name.
We keep network passwords confidential, and although I have administrative access on the network, I would have to change his password on the network to login to his mahine and launch his Outlook client to change this setting. If I were to change his network pasword, I couldn't just ask him to change it back since our WIN 2003 domain controller will not permit the same password if it is changed.
Is there a way to change my boss's email settings as an admin on the network, without changing my boss's network password? Is there an Outlook config file that contains his user information that I can just change?
Any help would be appreciated.