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#1 mia_luke

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Posted 04 October 2009 - 08:21 PM

my husband recently intalled xp pro thus removing vista basic from my great quality nx-l510 it says there are sound drivers and that they are working correctly but there are no speakers for the drivers to operate any help i can get with this would be appreciated

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#2 Animal

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Posted 04 October 2009 - 09:01 PM

If you don't have speakers, whats the problem? The drivers are there, but dormant if you don't have anything plugged in or installed to operate. What kind of help are you needing? You can uninstall the drivers if you choose so that they aren't there. But then if you ever get speakers you will need to install the drivers again.

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#3 mia_luke

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Posted 04 October 2009 - 09:07 PM

my apologies the computer in question is a lap top with built in speakers

#4 garmanma

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Posted 04 October 2009 - 09:21 PM

I don't know where you're from but here in the US those laptops are sold by Fry's
I don't have a clue who makes them and the only driver available is for Vista
In Device Manager, look at your properties for the sound device and write down what it says and post back with the info
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why won't my laptop work?

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#5 mia_luke

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Posted 05 October 2009 - 01:27 PM

i looked but could not find anything about the speakers however when attempting to insall a driver it gave me the message via ac97 audio chipset not found

#6 garmanma

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Posted 05 October 2009 - 01:40 PM

Can you go to the Start menu, select Run, type DXDIAG in the box and then click OK? This will start up the DirectX Diagnostics Tool. Click the 'Sound' tab and let us know what the Device ID is. It's a very long number but that's the only way that I can think of to uniquely identify the type of Realtek sound chip that you've got (other than opening up the PC).
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#7 Animal

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Posted 05 October 2009 - 03:21 PM

GQ Computers 5238 Commercial Way, Spring Hill, FL. Phone: 352-592-9855. Sold by Fry's Electronics. All the available downloads http://www.fryssupport.net/downloadsnxl510.cfm

Specs page: http://www.fryssupport.net/nx-l510.cfm

Apologies for my misreading, of what you were trying to say.

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#8 mia_luke

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Posted 05 October 2009 - 06:56 PM

there is no device listed, and no sound card found

#9 garmanma

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Posted 05 October 2009 - 08:58 PM

Did you try what I said in post number 6?
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#10 mia_luke

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Posted 05 October 2009 - 09:55 PM

yes we tried that no device was listed at all is there any other way

#11 hamluis

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Posted 06 October 2009 - 11:20 AM

Start/Run...type msinfo32 and hit Enter.

Post what is reflected in the right window for Processor.

Reference: http://www.intel.com/products/desktop/moth...2D-overview.htm

http://downloadcenter.intel.com/SearchResu...Board+D945GCLF2

I would try the first Realtek drivers listed, clicking on the .exe should install the audio device and drivers.

Louis

Edited by hamluis, 06 October 2009 - 11:21 AM.


#12 mia_luke

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Posted 06 October 2009 - 06:24 PM

all right we did that but i couldn't locate the processor, however under components/ sound device there is nothing listed

#13 mia_luke

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Posted 09 October 2009 - 08:28 PM

b.u.m.p.

#14 hamluis

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Posted 10 October 2009 - 05:17 AM

The absence of an audio device in Device Manager...generally indicates either failed hardware or the absence of drivers. No device appears in that section of Device Manager until the drivers are installed.

Do you have any yellow or red markings by any item in Device Manager? See System Properties screen at http://www.windowsnetworking.com/articles_...s/devicmgr.html for example.

Louis

#15 mia_luke

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Posted 12 October 2009 - 09:34 PM

Thank you to all who attempted to assist me, as it turns out it needed service pack 3 as soon as it reloaded i had speakers




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