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Slow Laptop


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3 replies to this topic

#1 martynch

martynch

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Posted 04 October 2009 - 04:46 PM

Hi all hope you are all well and can hep me find the issue with my lappy which has suddenly started to go slow, I hope by looking through the log files and the attach.txt you will be able to help me out.


DDS (Ver_09-09-29.01) - NTFSx86
Run by martyn at 22:28:39.14 on 04/10/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1015.217 [GMT 1:00]

AV: Kaspersky Anti-Virus *On-access scanning disabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\NSClient++\nsclient++.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\PROGRA~1\DELLSU~1\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\FusionDesk\FusionDesk.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\mstsc.exe
C:\Documents and Settings\martyn\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyServer = 208.108.209.139:3128
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [DellSupport] "c:\progra~1\dellsu~1\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [FusionDesk] "c:\program files\fusiondesk\FusionDesk.exe" minimized
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 7.0\avp.exe"
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky anti-virus 7.0\SCIEPlgn.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.euro.dell.com/systemprofiler/SysPro.CAB
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2D72C39D-53F6-4AEA-A9DB-1298429DA974} - hxxp://www.3dvista.com/downloads/viewer3dv.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1176658114687
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A5A76EA0-7B92-4707-9DBF-6F6FE56A6800} - hxxp://nmreports.linksys.com/nmscan/download/WebDiag.4.5.8056.1-ship-WD.V1.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} - hxxp://www.linksysfix.com/netcheck/67/install/gtdownls.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} - hxxp://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45}
TCP: {D739CBCB-7859-4D80-9CE9-35E97044BCA8} = 194.168.4.100,194.168.8.100
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\martyn\applic~1\mozilla\firefox\profiles\gpawbnp3.default\
FF - prefs.js: browser.search.selectedEngine - Google.co.uk
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: network.proxy.type - 0
FF - user.js: network.proxy.http -
user_pref(network.proxy.http_port,);
FF - user.js: network.proxy.no_proxies_on -

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2007-10-31 112144]
R1 klif;Klif;c:\windows\system32\drivers\klif.sys [2007-12-28 195344]
R1 pctfw2;pctfw2;c:\windows\system32\drivers\pctfw2.sys [2009-9-29 160792]
R2 AVP;Kaspersky Anti-Virus 7.0;c:\program files\kaspersky lab\kaspersky anti-virus 7.0\avp.exe [2008-2-8 227856]
R2 CdpPacket;Cisco Discovery Protocol Packet Driver;c:\windows\system32\drivers\CdpPacket.sys [2006-1-31 35697]
R2 NSClientpp;NSClientpp (Nagios) 0.3.5.2 2008-09-24 w32;c:\program files\nsclient++\nsclient++.exe [2008-9-24 409600]
R2 Sniffer;SNIFFER Protocol Driver;c:\windows\system32\drivers\sniffer.sys [2006-10-16 549904]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-4-8 92008]
R3 Cpmt;Cisco Media Termination;c:\windows\system32\drivers\Cpmt.sys [2006-1-31 1293345]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2007-12-13 24592]
S0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys --> c:\windows\system32\drivers\ikfilesec.sys [?]
S1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys --> c:\windows\system32\drivers\iksysflt.sys [?]
S1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys --> c:\windows\system32\drivers\iksyssec.sys [?]
S2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsauxs.exe --> c:\program files\spyware doctor\pctsAuxs.exe [?]
S2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctssvc.exe --> c:\program files\spyware doctor\pctsSvc.exe [?]
S3 BTHprint;Microsoft Bluetooth Printer Class;c:\windows\system32\drivers\BTHPRINT.SYS [2008-7-7 35456]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]
S3 sshvnic;SSH Virtual Network Adapter (sshvnic);c:\windows\system32\drivers\sshvnic5.sys --> c:\windows\system32\drivers\sshvnic5.sys [?]
S3 UFS2XX;UFS2XX.SYS UFS2 device driver;c:\windows\system32\drivers\ufs2xx.sys [2007-2-7 47249]
S3 USBSER34;USBSER34;c:\windows\system32\drivers\USBSER34.SYS [2006-11-8 35248]

=============== Created Last 30 ================

2009-09-29 22:30 160,792 a------- c:\windows\system32\drivers\pctfw2.sys
2009-09-29 22:29 <DIR> --d----- c:\program files\common files\PC Tools
2009-09-17 09:58 77,824 a----r-- c:\windows\system32\hpzids01.dll
2009-09-17 09:58 37,376 a------- c:\windows\system32\hpz3l3xu.dll
2009-09-17 09:27 25,856 ac------ c:\windows\system32\dllcache\usbprint.sys
2009-09-17 09:27 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-09-08 16:54 <DIR> --d----- c:\program files\FusionDesk
2009-09-08 16:54 <DIR> --d----- c:\docume~1\martyn\applic~1\FusionDesk

==================== Find3M ====================

2009-10-04 22:28 82,464 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-10-04 22:28 1,988,640 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-10-04 22:28 32 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-10-02 17:50 196,640 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-09-22 13:09 107,547 a------- c:\windows\system32\drivers\klin.dat
2009-09-22 13:09 95,259 a------- c:\windows\system32\drivers\klick.dat
2009-09-10 14:54 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 14:53 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-07-13 16:54 256 a------- c:\documents and settings\martyn\pool.bin
2009-03-26 19:36 1,365 a------- c:\documents and settings\martyn\SDM-2.4-1841-c1841-advipservicesk9-mz.124-5a.bin
2009-03-26 14:08 1,099 a------- c:\documents and settings\martyn\SDM-2.4-2801-c2801-ipvoicek9-mz.124-11.T.bin
2006-10-17 18:46 0 a------- c:\docume~1\martyn\applic~1\wklnhst.dat
2006-10-09 12:29 88 a--shr-- c:\windows\system32\0B9676EC1B.sys
2002-04-16 12:27 5 a--sh--- c:\windows\system32\CdI5T.drv
2006-10-09 12:29 2,828 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 22:30:06.85 ===============

Attached Files



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#2 martynch

martynch
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Posted 06 October 2009 - 02:56 PM

How long to I leave the thread before I ask for ask for agaig if anybody can answer my question, does this now put me back of the queue

#3 schrauber

schrauber

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Posted 22 October 2009 - 12:47 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#4 schrauber

schrauber

    Mr.Mechanic


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Posted 27 October 2009 - 02:58 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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