Posted 04 October 2009 - 02:56 PM
computer had logins for her, her husband, and daughter..
police pro had taken over the 1st 2 desktops, but not the daughter's.
I was able to get in there, and using bleeping computer's instructions, disabled the police pro and ran malwarebytes..it found the police pro malware and I was able to remove it.
Had to go out of town, so I shut the computer down, unplugged it, came back today, turned it on and knew immediately something was wrong. Not much sound of "powering on". After waiting a reasonable time, I shut it off, tried another power cord and outlet..same thing.
Now my question is, could police pro have done any damage to the hardware itself. It's strange that this didn't happen until I removed police pro.
Thanks for any help!