Posted 04 October 2009 - 12:49 PM
My laptop, a Gateway T1413h, is not even a year old yet (I bought it on December 30 of last year) and I'm noticing lately that there is a problem with the disc drive reading DVDs sometimes. I'm able to burn DVDs, the drive will pick up when there is a blank disc in there, but it won't play them. And in terms of not playing DVDs, it's not just burned DVDs, it's "real" ones, too.
For example, right now I have a blank DVD in there because I want to burn a movie I have on my hard drive. So when I click on "My Computer", and then click on the D: drive (which is my CD/DVD drive) a message pops up and says "No disc in drive; please insert disc." But there's already one in there.
I have no idea what's going on. This has just started, and I'm really confused, because it can read CDs just fine. Is there any kind of utility I can run to find out if my drive is working properly? I'd really rather not take it to a technician yet if I don't have to.
Thanks for any help!
Snoofie : Computer Geek Wannabe
Dell Inspiron 5537
Intel Core i5-4200U CPU @ 1.60 GHz
8.00 GB RAM
Windows 10, 64-bit