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Massive infection by multiple problems MalwareBytes Shuts down


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3 replies to this topic

#1 Barry Kirk

Barry Kirk

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Posted 04 October 2009 - 10:07 AM

I downloaded DDS on a non-infected computer and copied it over to the infected computer via Memory Stick.

When I double clicked on DDS, a window popped up and then immediately closed.

Here are all the diagnostics I've been able to run so far.

Win32kDiag.txt contains the following.


Running from: C:\Documents and Settings\Patrick Kirk\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Patrick Kirk\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB904706\KB904706

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB912945\KB912945

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB918899\KB918899

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB920213\KB920213

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB924496\KB924496

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB925454\KB925454

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB931784\KB931784

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB941568\KB941568

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\BCMCommon\BCMCommon

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\BCMRes\BCMRes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\BDATunePIA\BDATunePIA

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\BusinessLayer\BusinessLayer

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehCIR\ehCIR

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\EhCM\EhCM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehcommon\ehcommon

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehepg\ehepg

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehepgdat\ehepgdat

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehExtCOM\ehExtCOM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehExtHost\ehExtHost

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiExtCOM\ehiExtCOM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiExtens\ehiExtens

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiMsgr\ehiMsgr

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiPlay\ehiPlay

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiProxy\ehiProxy

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiUserXp\ehiUserXp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiVidCtl\ehiVidCtl

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiwmp\ehiwmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiWUapi\ehiWUapi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehRecObj\ehRecObj

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehshell\ehshell

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Iris.DataDictionary\Iris.DataDictionary

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Iris.Mapi.MessageStore\Iris.Mapi.MessageStore

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.BusinessSolutions.eCRM.OutlookAddIn\Microsoft.BusinessSolutions.eCRM.OutlookAddIn

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.eCRM.Office\Microsoft.eCRM.Office

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.eCRM.stdole\Microsoft.eCRM.stdole

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.Interop.eCRM.msforms\Microsoft.Interop.eCRM.msforms

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.Interop.eCRM.Outlook\Microsoft.Interop.eCRM.Outlook

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.Interop.eCRM.OutlookViewCtl\Microsoft.Interop.eCRM.OutlookViewCtl

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.Interop.Mapi.Impl\Microsoft.Interop.Mapi.Impl

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.Interop.Mapi.Interfaces\Microsoft.Interop.Mapi.Interfaces

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.MediaCenter\Microsoft.MediaCenter

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP15D.tmp\ZAP15D.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2F2.tmp\ZAP2F2.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPD9.tmp\ZAPD9.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msdownld.tmp\msdownld.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\helpsvc.exe

[1] 2004-08-10 07:00:00 743936 C:\WINDOWS\$NtServicePackUninstall$\helpsvc.exe (Microsoft Corporation)

[1] 2008-04-13 20:12:21 744448 C:\WINDOWS\pchealth\helpctr\binaries\helpsvc.exe ()

[1] 2008-04-13 20:12:21 744448 C:\WINDOWS\ServicePackFiles\i386\helpsvc.exe (Microsoft Corporation)



Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Profiles\All Users\Adobe\Webbuy\Webbuy

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\07a96de176867bc25b7dc839d22b07e2\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\0dd0244816ffb4b094c1caba4c3b1178\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\1f3207366e96c94d45c070496b08a2d4\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\6913c676e5d33978934caa46c49fdc75\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\b7f0b2892b21211a5630518d058f48d9\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\cfb5c33fcc73ed7dcd60250b085691a5\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\d48a3b967ba5709df048e8f2a49cf8a6\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\solcache\solcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-10 07:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 20:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)

[1] 2004-08-10 07:00:00 55808 C:\i386\eventlog.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\Temp\Google Toolbar\Google Toolbar

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\TempRec\TempSBE\TempSBE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\_ISTMP1.DIR\_ISTMP0.DIR\_ISTMP0.DIR

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\_ISTMP3.DIR\_ISTMP3.DIR

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2

Mount point destination : \Device\__max++>\^



Finished!


And Log.txt contains the following


Volume in drive C has no label.
Volume Serial Number is 50DC-447B

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/10/2004 07:00 AM 180,224 scecli.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/10/2004 07:00 AM 407,040 netlogon.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/10/2004 07:00 AM 55,808 eventlog.dll
3 File(s) 643,072 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 08:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 08:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 08:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\system32

04/13/2008 08:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\system32

04/13/2008 08:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32

04/13/2008 08:11 PM 61,952 eventlog.dll
3 File(s) 650,240 bytes

Total Files Listed:
9 File(s) 1,937,920 bytes
0 Dir(s) 7,318,794,240 bytes free

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#2 Blade

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Posted 22 October 2009 - 11:29 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 Barry Kirk

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Posted 22 October 2009 - 12:13 PM

Sadly, my wife wouldn't wait and she had the hard drive of the infected computer reformatted yesterday.

Best Regards,

Barry Kirk

#4 teacup61

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Posted 24 October 2009 - 02:51 PM

Thanks for letting us know. :(

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Please make a donation so I can keep helping people just like you.
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