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I really have no idea.......


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2 replies to this topic

#1 SciTeach4u

SciTeach4u

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  • Local time:06:21 AM

Posted 04 October 2009 - 09:28 AM

My computer slows and stops frequently. IE also shuts down from time to time. Pages are loading very slowly.

Here is my logs:

DS (Ver_09-09-29.01) - NTFSx86
Run by Administrator at 9:28:24.86 on Sun 10/04/2009
Internet Explorer: 8.0.6001.18813
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2039.774 [GMT -4:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
SP: Symantec Endpoint Protection *enabled* (Updated) {6C85A515-B91D-4D2B-AF18-40984A4A8493}
SP: Windows Defender *disabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\System32\svchost.exe -k Cognizance
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Program Files\Symantec AntiVirus\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\AEADISRV.EXE
C:\Windows\system32\agrsmsvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\svchost.exe -k regsvc
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\WINDOWS\SMINST\scheduler.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\system32\igfxsrvc.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP Connections\6811507\Program\HP Connections.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Administrator\Desktop\dds.scr
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://wvde.state.wv.us/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://wvde.state.wv.us/
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://wvde.state.wv.us/
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Credential Manager for HP ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hewlett-packard\iam\bin\ItIEAddIn.dll
TB: Delicious Toolbar: {61d1c847-df80-423a-8c6d-dc03b97e6ebe} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
TB: Grab Pro: {c55bbcd6-41ad-48ad-9953-3609c48eacc7} - c:\program files\orbitdownloader\GrabPro.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
EB: Delicious Sidebar: {9d19c405-ba93-461b-871f-97992cc45972} - c:\program files\delicious add-on for internet explorer\DeliciousExtension.dll
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hewlet~1\iam\bin\ASTSVCC.dll,RegisterModule
mRun: [HPWWANGSAssistant] c:\swsetup\hpqwwan\HPWWanGSAssistant.exe /TrayMode
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRunOnce: [ST Recovery Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpconn~1.lnk - c:\program files\hp connections\6811507\program\HP Connections.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {EA6246B4-F380-443F-8727-9AEA3371146C} - hxxp://www.shockwave.com/content/weddingdash/sis/WeddingDash.1.0.0.47.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: APSHook.dll,avgrsstx.dll
LSA: Notification Packages = scecli ASWLNPkg

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-9-30 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-9-30 108552]
R2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2008-6-5 21504]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2008-6-5 21504]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-9-30 297752]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\microsoft small business\business contact manager\BcmSqlStartupSvc.exe [2008-1-11 30312]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-5-1 181544]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2007-4-24 18944]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2007-4-24 539936]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 SWIHPWMI;SWIHPWMI;c:\program files\hpq\shared\sierra wireless\win32\unicode\SWIHPWMI.exe [2006-12-4 292384]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2007-2-26 179712]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-27 102448]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-4-24 55280]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
S4 Amazon Download Agent;Amazon Download Agent;c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderService.exe [2009-5-1 319488]
S4 FlipShare Service;FlipShare Service;c:\program files\pure digital technologies\flipshare\FlipShareService.exe [2008-11-13 439616]
S4 Stuffit Archive Name Service;Stuffit Archive Name Service;c:\program files\smith micro\stuffit\ArcNameService.exe [2008-1-31 157016]

=============== Created Last 30 ================

2009-10-04 09:04 <DIR> --d----- c:\program files\CodeStuff
2009-10-04 08:50 <DIR> --d----- c:\program files\BHODemon 2
2009-10-02 19:02 195,440 -------- c:\windows\system32\MpSigStub.exe
2009-10-02 18:18 <DIR> --d----- c:\program files\Trend Micro
2009-10-02 18:18 812,344 a------- c:\program files\HJTInstall.exe
2009-10-01 23:26 2,421,760 a------- c:\windows\system32\wucltux.dll
2009-10-01 23:26 87,552 a------- c:\windows\system32\wudriver.dll
2009-10-01 23:26 171,608 a------- c:\windows\system32\wuwebv.dll
2009-10-01 23:26 33,792 a------- c:\windows\system32\wuapp.exe
2009-09-30 09:43 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-09-30 05:43 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-09-30 05:43 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-09-30 05:43 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-09-30 05:42 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-09-30 05:42 <DIR> --d----- c:\programdata\avg8
2009-09-30 05:42 <DIR> --d----- c:\progra~2\avg8
2009-09-30 05:41 <DIR> --d----- c:\program files\AVG
2009-09-30 05:36 <DIR> --d----- c:\users\admini~1\appdata\roaming\AVG8
2009-09-22 13:41 <DIR> --d----- c:\windows\system32\eu-ES
2009-09-22 13:41 <DIR> --d----- c:\windows\system32\ca-ES
2009-09-22 13:41 <DIR> --d----- c:\windows\system32\vi-VN
2009-09-22 13:07 <DIR> --d----- c:\windows\system32\EventProviders
2009-09-20 11:48 103,720 a------- c:\users\administrator\GoToAssistDownloadHelper.exe
2009-09-14 11:45 283,715,594 a------- c:\windows\MEMORY.DMP
2009-09-11 12:10 1,381,376 a------- c:\windows\system32\Query.dll
2009-09-11 12:09 408,064 a------- c:\windows\system32\msinfo32.exe
2009-09-09 03:55 904,776 a------- c:\windows\system32\drivers\tcpip.sys
2009-09-09 03:55 105,984 a------- c:\windows\system32\netiohlp.dll
2009-09-09 03:55 30,720 a------- c:\windows\system32\drivers\tcpipreg.sys
2009-09-09 03:55 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-09-09 03:55 19,968 a------- c:\windows\system32\ARP.EXE
2009-09-09 03:55 10,240 a------- c:\windows\system32\finger.exe
2009-09-09 03:55 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-09-09 03:55 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-09-09 03:55 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-09-09 03:55 17,920 a------- c:\windows\system32\netevent.dll
2009-09-09 03:55 11,264 a------- c:\windows\system32\MRINFO.EXE

==================== Find3M ====================

2009-09-22 13:49 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-22 13:49 143,360 a------- c:\windows\inf\infstor.dat
2009-09-22 13:49 51,200 a------- c:\windows\inf\infpub.dat
2009-09-22 13:40 665,600 a------- c:\windows\inf\drvindex.dat
2009-09-10 11:48 93,552 a------- c:\windows\help\oem\scripts\RegRestore.exe
2009-09-10 11:48 12,288 a------- c:\windows\help\oem\scripts\BackgroundCopyManager1_5.dll
2009-09-10 11:48 9,728 a------- c:\windows\help\oem\scripts\BackgroundCopyManager.DLL
2009-08-28 22:30 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-08-28 22:30 458,752 a------- c:\windows\apppatch\AcSpecfc.dll
2009-08-28 22:30 2,159,616 a------- c:\windows\apppatch\AcGenral.dll
2009-08-28 22:30 542,720 a------- c:\windows\apppatch\AcLayers.dll
2009-08-28 20:27 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-28 20:14 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-11 20:51 17,160 a------- c:\windows\help\oem\scripts\HC_RegistrationRecovery.exe
2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll
2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll
2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe
2009-07-25 18:42 4,096 a------- c:\windows\d3dx.dat
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-21 17:52 915,456 a------- c:\windows\system32\wininet.dll
2009-07-21 17:47 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-21 17:47 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-21 16:13 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-07-17 09:54 71,680 a------- c:\windows\system32\atl.dll
2009-07-16 22:32 107,888 a------- c:\windows\system32\CmdLineExt.dll
2009-07-15 08:40 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-07-15 08:39 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-07-15 08:39 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-15 08:39 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-11 15:01 513,536 a------- c:\windows\system32\wlansvc.dll
2009-07-11 15:01 302,592 a------- c:\windows\system32\wlansec.dll
2009-07-11 15:01 293,376 a------- c:\windows\system32\wlanmsm.dll
2009-07-11 15:01 65,024 a------- c:\windows\system32\wlanapi.dll
2009-07-11 13:03 127,488 a------- c:\windows\system32\L2SecHC.dll
2008-10-10 06:22 952 a--sh--- c:\programdata\KGyGaAvL.sys
2008-10-10 06:22 952 a--sh--- c:\progra~2\KGyGaAvL.sys
2008-10-10 06:22 88 ---shr-- c:\programdata\8F67A47E78.sys
2008-10-10 06:22 88 ---shr-- c:\progra~2\8F67A47E78.sys
2008-08-29 19:28 774,144 a------- c:\program files\RngInterstitial.dll
2008-06-05 14:15 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-06-21 23:39 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-06-21 23:39 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-06-21 23:39 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-06-21 23:39 245,760 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 9:29:21.58 ===============

Attached Files



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#2 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
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  • Local time:06:21 AM

Posted 22 October 2009 - 11:29 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Posted Image

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#3 Orange Blossom

Orange Blossom

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Posted 27 October 2009 - 09:26 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

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