Computer is slow and locking up...No idea what is wrong.

Computer locks up when online after a while. hour glass shows up and I have to manually reboot. Have to press f1 when rebooting to get it going. very slow computer. Not much showing up on spyware scans.


DDS (Ver_09-09-29.01) - NTFSx86
Run by Rustan at 21:59:18.14 on Sat 10/03/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.132 [GMT -8:00]

FW: COMODO Firewall Pro *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\WINDOWS\vVX3000.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Shutterfly\Studio\+\BIN\SFlyStudio.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRAM FILES\JAVA\JRE6\BIN\JUSCHED.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN\Toolbar\3.0.1203.0\msntask.exe
C:\PROGRAM FILES\SKYPE\PHONE\SKYPE.EXE
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBARNOTIFIER\1.2.1128.5462\GOOGLETOOLBARNOTIFIER.EXE
C:\PROGRAM FILES\CYBERLINK\POWERDVD\DVDLAUNCHER.EXE
C:\Documents and Settings\Rustan\Local Settings\Temporary Internet Files\Content.IE5\UCYV0BKL\AntiLogger_1.9.2.150[1].exe
C:\DOCUME~1\Rustan\LOCALS~1\Temp\mia9.tmp\AntiLogger_Setup.exe
C:\Program Files\IObit\IObit Security 360\is360.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRAM FILES\WINDOWS LIVE\MESSENGER\MSNMSGR.EXE
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Rustan\Local Settings\Temporary Internet Files\Content.IE5\YN805HJ0\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uStart Page = hxxp://www.msn.com
uDefault_Page_URL = hxxp://www.msn.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: dsWebAllowBHO Class: {2f85d76c-0569-466f-a488-493e6bd0e955} - c:\program files\windows desktop search\dsWebAllow.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ShutterflyStudio] c:\program files\shutterfly\studio\+\bin\SFlyStudio.exe /trayonly
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; msn OptimizedIE8;ENUS)" -"http://www.fisher-price.com/us/rescueheroes/fun/cdgames/lava_pop.asp"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\CPF.exe" /background
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IObit Security 360] c:\program files\iobit\iobit security 360\IS360tray.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\rustan\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {11A02365-2859-4598-A9D5-4FDE99D67723} - hxxp://www.pqprintcenter.com/plugin/axversion/1611/printquick1611.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.safety.live.com/resource/download/scanner/wlscbase969.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138170148000
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://download-games.pogo.com/online2/pogo/luxor_2/mjolauncher.cab
DPF: {8646A6AF-0AE4-4BF8-B716-DB1513803972} - hxxp://fredmeyer.storefront.com/images/global/activex/SFImageUpload1_8.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D1548A26-B8F6-4E86-AE74-E7062CCC2E2A} - hxxp://www.miniclip.com/igloader/igloader.CAB
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} - hxxp://www.thefamilypost.com/admin/shared/packages/aurigma/cabs/ImageUploader4.cab
DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} - hxxp://fredmeyer.pnimedia.com/upload/activex/v3_0_0_2/PhotoCenter_ActiveX_Control.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-10-03 21:18 <DIR> --d----- c:\docume~1\alluse~1\applic~1\IObit
2009-10-03 21:18 <DIR> --d----- c:\program files\IObit
2009-10-01 23:24 <DIR> --d----- c:\program files\iTunes
2009-09-12 15:26 153,088 -------- c:\windows\system32\dllcache\triedit.dll
2009-09-12 09:47 7 a------- c:\windows\system32\Class11
2009-09-12 09:47 5 a------- c:\windows\system32\Band4
2009-09-10 21:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-05 01:54 94,208 a------- c:\windows\system32\QuickTimeVR.qtx
2009-09-05 01:54 69,632 a------- c:\windows\system32\QuickTime.qts

==================== Find3M ====================

2009-09-12 14:04 63,716 a---h--- c:\windows\system32\mlfcache.dat
2009-08-28 19:42 2,065,696 a------- c:\windows\system32\usbaaplrc.dll
2009-08-28 19:42 40,448 a------- c:\windows\system32\drivers\usbaapl.sys
2009-08-06 19:24 327,896 a------- c:\windows\system32\dllcache\wucltui.dll
2009-08-06 19:24 209,632 a------- c:\windows\system32\dllcache\wuweb.dll
2009-08-06 19:24 35,552 a------- c:\windows\system32\dllcache\wups.dll
2009-08-06 19:24 53,472 a------- c:\windows\system32\dllcache\wuauclt.exe
2009-08-06 19:24 96,480 a------- c:\windows\system32\dllcache\cdm.dll
2009-08-06 19:23 575,704 a------- c:\windows\system32\dllcache\wuapi.dll
2009-08-06 19:23 1,929,952 a------- c:\windows\system32\dllcache\wuaueng.dll
2009-08-06 19:23 274,288 a------- c:\windows\system32\mucltui.dll
2009-08-06 19:23 215,920 a------- c:\windows\system32\muweb.dll
2009-08-05 01:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 01:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-19 18:48 11,067,392 a------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 05:18 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-17 11:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 11:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-10 05:27 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2007-12-13 07:43 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2006-09-26 17:53 33,408 a------- c:\documents and settings\rustan\g2mdlhlpx.exe
2006-06-22 10:39 14,724 a------- c:\program files\uninstal.log
2005-12-14 09:10 11,153 -----r-- c:\program files\Readme.txt
2007-07-18 14:00 56 ---shr-- c:\windows\system32\1D4669455E.sys
2007-07-18 14:00 1,682 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-08-01 19:34 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008080120080802\index.dat

============= FINISH: 22:01:11.50 ===============

I am being directed to pages other than the ones I am typing in now. any help is greatly appreciated!!!

Hello ,
And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explanation about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We need to check for rootkits with RootRepeal

• Download RootRepeal from the following location and save it to your desktop.
  Direct Download
  • Primary Mirror
  • Secondary Mirror
  • Secondary Mirror
• Open on your desktop.
• Click the tab.
• Click the button.
• Check all seven boxes:
• Push Ok
• Check the box for your main system drive (Usually C:), and press Ok.
• Allow RootRepeal to run a scan of your system. This may take some time.
• Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following

• The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
• Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
• The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
• Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

• A detailed description of your problems
• A new DDS log
• RootRepeal log

Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else, please start a new topic.