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problems attaching jpg files


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4 replies to this topic

#1 jgrif12

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Posted 27 July 2005 - 10:07 PM

When using IE6, Netscape 7.1, or firefox 0.9.2 with Windows 2K or XP, and trying to attaching anything but a simple text doc I get the message " Document contains no Data!"
just trying to attach a simple .jpg file (any size)

Im using the free email on Yahoo, excite, and Hotmail.

Windows 2K and XP are up to date on patches, new Dell Laptop does the same thing. I have a motorola wr850G router and am running the free Zone Alarm firewall (turning the ZA firewall off doesn't help). Using McAfee virus scanner along with Spybot and Ad-aware.

I Have DSL for internet connect.

Laptop using outlook works !

any ideas for a solution would be helpful. thanks

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#2 tg1911

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Posted 27 July 2005 - 10:29 PM

In IE:
Tools / Internet Options
Click Delete Cookies / OK
Click Delete Files / put a check in "Delete All Offline Content" / OK
Click Clear History / Yes

In Firefox:
Tools / Options / Privacy / clear Cache

For Netscape:
"Document contains no data"
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#3 jgrif12

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Posted 28 July 2005 - 05:13 PM

I have already tried the clearing of the cache, temp files, etc. any other ideas?

#4 jgweed

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Posted 28 July 2005 - 08:53 PM

Assuming you are attempting the attachment using web-based Email, have you verified whether the file(s) you are attaching are correct? What is the source location for the jpegs?
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#5 jgrif12

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Posted 31 July 2005 - 04:49 PM

jpg files are valid, and there location is in the my documents folder.




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