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relentless Antivirus Pro 2010 infection


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#1 jlazz

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Posted 03 October 2009 - 09:06 PM

I've walked through the steps to remove this pain in the butt from the machine..XP SP2 with the latest updates.....

I started up my wife's machine today and saw Antivirus Pro 2010 windows pop up with the warnings.... this causes extreme grief because Antivirus Pro 2010 launches a bunch of modal windows and if ignored it eventually forces a reboot. The only way I was able to install Malwarebytes and follow the steps was to manually (taskmanager) shut down the Antivirus Pro 2010 process and delete the folder.

I downloaded and ran Malwarebytes' anti-malware....it finds the a bunch of infected objects, successfully removes them and after rebooting, the issues are back again...meaning if I run Malwarebytes again, it will find a bunch of the same infections....so I manually remove Antivirus Pro 2010, delete it and all of the associated dlls etc.. however, once I reboot it starts right back up again.... As such you'll notice that there is no reference to it in the RootRepeal report.... but if I reboot the machine it will be back again. Where is it coming from?!!?

See attached files per the steps: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

1. done
2. computer speed is fine
3. account created (obvious by this post:)
4. done
5. Firewall is enabled
6. ran DDS see attached files
7. see RootRepeal report attached

any help would be greatly appreciated!!

thank you in advance!!

Jon

Attached Files



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#2 Blade81

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Posted 21 October 2009 - 03:50 PM

Hi Jon,

Sorry for delayed response. Forums have been really busy. If you still need help with this post a fresh dds log, please.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Blade81

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Posted 28 October 2009 - 08:55 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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