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XP shuts down computer in mid startup


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#1 Dan Brewer

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Posted 03 October 2009 - 05:42 PM

I have an Acer computer running XP pro, SP3. Not sure on the SP, might be SP2.

I installed an update to Adobe Acrobat & needed to restart. On restart, it gave me one beep code and started to bring up Windows. Got to the splash screen with the small boxes moving right to left. It sat there for a while & powered down.

I had created an Acer restore disk when we first got the computer.
I restarted and change the boot device to DVD ROM.

Acer disk went into recovery mode. I walked away.
Came back to the message "Copying files, this could take a few minutes"

Walked away again. Came back to a message box telling me to restart computer.
On restart, one beep code, I got the blue screen you see when doing a clean install,
the one that walks you through all your choices.

This didn't give me any installation choices, it closed and went to the Windows splash screen, but instead of the small boxes moving right to left, I saw "please wait" for a while and then it powered down.

Thanks for your help;
Dan

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#2 hamluis

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Posted 03 October 2009 - 06:59 PM

Desktop? Laptop? What model?

Check the temperature of the CPU?

Check the system for cleanliness?

Cleaning the Interior of your PC - http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/

Cases, How to Avoid Overheating - http://www.hardwaresecrets.com/article/142

Check connections?

Check essential cords for damage, wear?

Louis

#3 Dan Brewer

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Posted 04 October 2009 - 10:49 AM

Desktop? Laptop? What model?
Desktop
Acer Power AP1000-UD400P Athlon 64 X2 4000+ 1GB DDR2 160GB NVIDIA GeForce 6150
from Newegg.


Check the temperature of the CPU?
Not certain how to do that.

Check the system for cleanliness?
Cleaning is the first thing I did, but I'll check it again. I might have missed something.

Check connections?
All fine.

Check essential cords for damage, wear?
No wear or damage.

Louis



#4 hamluis

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Posted 04 October 2009 - 12:10 PM

To check the CPU temperature, I believe that checking the reading reflected in the BIOS...is the most accurate.

There are alternatives which allow such checks via software, including Core Temp - http://www.alcpu.com/CoreTemp/.

Abrupt shutoffs without warning or error message...typically indicate overheating issues. I would check to see if all fans turn when the system attempts to boot.

Other likely obvious suspects include the power supply unit and the hard drive...RAM and the CPU. I would reseat the RAM modules (remove them and then put them back in place and I would run a diagnostic (long/extended test) on the hard drive...and I would temporarily try a different PSU.

That's what I would do, at this point.

Louis

#5 caperdog

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Posted 04 October 2009 - 01:22 PM

can you boot to safe mode ? the re-install of xp(recovery mode) probably wiped out your restore points but you may be able to uninstall acrobat and see if it will boot.

Edited by caperdog, 04 October 2009 - 01:23 PM.


#6 Dan Brewer

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Posted 05 October 2009 - 06:27 AM

Thank you for the advice. I'll try it & let you know.

Dan

#7 starcraftmaster

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Posted 05 October 2009 - 06:44 AM

can you boot to safe mode ? the re-install of xp(recovery mode) probably wiped out your restore points but you may be able to uninstall acrobat and see if it will boot.


i think he reformatted and he has made a clean install of windows xp
it wont be there

quote:
Got to the splash screen with the small boxes moving right to left. It sat there for a while & powered down.

do you mean small white papers moving from one folder to a other ? or a plain color moving around like some sort of graphics problem ?

#8 Dan Brewer

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Posted 06 October 2009 - 11:59 AM

quote:
Got to the splash screen with the small boxes moving right to left. It sat there for a while & powered down.

do you mean small white papers moving from one folder to a other ? or a plain color moving around like some sort of graphics problem ?


Not the white papers moving from folders. When XP starts, there's a splash screen with boxes moving on it.
Like this... for the first 10 seconds of the video.

#9 starcraftmaster

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Posted 07 October 2009 - 12:50 AM

quote:
Got to the splash screen with the small boxes moving right to left. It sat there for a while & powered down.

do you mean small white papers moving from one folder to a other ? or a plain color moving around like some sort of graphics problem ?


Not the white papers moving from folders. When XP starts, there's a splash screen with boxes moving on it.
Like this... for the first 10 seconds of the video.



ohhh
thats normal




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