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Spyware Doctor Starter Edition Issues


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#1 ComputerNutjob

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Posted 03 October 2009 - 05:34 PM

Hello, I just downloaded Spyware Doctor, the free Starter Edition, And now, every time I try to start it, it says " The malware removal databases for Spyware Doctor have not been installed and must be downloaded before the product can be used. Please run Smart Update to download the malware removal database now." The first time, it downloaded them from PC Tools,, but failed to load them into the product, and asked me to try again. Now every time afterwards when I run smart update it says " Your product is up-to-date! Please click "Finish" to close Smart Update" but it still says it needs to be updated. *** in PC Tools crap.

EDIT~ Omitted Profanity

Edited by Pandy, 03 October 2009 - 10:01 PM.


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#2 ComputerNutjob

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Posted 05 October 2009 - 12:49 AM

Nobody's gonna help?

#3 Queen-Evie

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Posted 05 October 2009 - 08:38 AM

Download and install Revo Uninstaller
After installation, use it to uninstall Spyware Doctor.
You'll be presented with 4 options: Choose Advanced mode.
This will search for leftover files and registry keys that may linger. Revo Uninstaller is more thorough than the Windows uninstaller, which may leave these leftovers on your system.
Follow the prompts.

After the uninstall, reinstall Spyware Doctor to see if that solves the problem.

#4 ComputerNutjob

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Posted 05 October 2009 - 06:47 PM

Okay... Its running... I deleted the bolded items, and I'll now restart, uninstall Revo, and then install Spyware doctor again.

#5 ComputerNutjob

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Posted 05 October 2009 - 07:18 PM

Alright, its installed, everything is working fine, but the problems always happen after a reboot, so I'm gonna go ahead and restart it.

#6 ComputerNutjob

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Posted 05 October 2009 - 07:45 PM

Yep, I rebooted, and all the issues are back.

#7 ComputerNutjob

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Posted 06 October 2009 - 07:58 PM

...I'm waiting!

#8 ComputerNutjob

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Posted 06 October 2009 - 10:14 PM

Oh screw it, I'll just reinstall Ad Aware.

#9 Pandy

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Posted 07 October 2009 - 08:03 PM

This topic is hereby closed.

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