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Infected with Nortel Popups


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2 replies to this topic

#1 sdaecar

sdaecar

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Posted 03 October 2009 - 07:41 AM

I keep getting popups with the title - Nortel threats detected. When I close out without choosing to either "protect now" or "continue unprotected" a tiny dialog box appears with the letters "nsrx" on the blue bar and the letters "fdf" in the dialog section and the "OK" button. When I try to close out the box without clicking OK the letters "fesfews" appear. The box will then close. Soon the popups start again. I have scanned with Norton Internet Security, Malwarebyte's Anti-Malware, and Spybot but am unable to get rid of the popups.


DDS (Ver_09-09-29.01) - NTFSx86
Run by Carter at 7:02:17.31 on Sat 10/03/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3053.2130 [GMT -5:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\PROGRA~1\NORTON~4\NORTON~1\NPROTECT.EXE
c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\PROGRA~1\NORTON~4\NORTON~1\SPEEDD~1\NOPDB.EXE
c:\drivers\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Documents and Settings\All Users\Application Data\nrs\nsrx.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Audible\Bin\AudibleDownloadHelper.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\Carter\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.7.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.7.2.11\IPSBHO.DLL
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.7.2.11\coIEPlg.dll
EB: MoneySide: {9404901d-06da-4b23-a0ee-3ea4f64ec9b3} - c:\program files\microsoft money\system\mnyviewer.dll
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SmileboxTray] "c:\documents and settings\carter\application data\smilebox\SmileboxTray.exe"
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [<NO NAME>]
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [Microsoft Works Portfolio] c:\program files\microsoft works\WksSb.exe /AllUsers
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [MoneyStartUp10.0] "c:\program files\microsoft money\system\Activation.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 6.0\apdproxy.exe"
mRun: [NSWosCheck] "c:\program files\norton systemworks basic edition\osCheck.exe"
mRun: [NswUiTray] c:\program files\norton systemworks basic edition\NswUiTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [94848483939484] c:\documents and settings\all users\application data\nrs\mnrtdll.exe
mRun: [98746521098765] c:\documents and settings\all users\application data\nrs\nsrx.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 5.0\distillr\AcroTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\audibl~1.lnk - c:\program files\audible\bin\AudibleDownloadHelper.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\microt~1.lnk - c:\program files\microtek\scanwizard 5\ScannerFinder.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {5E638779-1818-4754-A595-EF1C63B87A56} - c:\program files\norton systemworks basic edition\norton cleanup\WCQuick.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: PackageCab - hxxp://www.imgag.com/cp/install/AxCtp2.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1206018920343
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.7.2.11\CoIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\carter\applic~1\mozilla\firefox\profiles\y7dmjkuv.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?source=gama&hl=en
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\carter\application data\move networks\plugins\npqmp071504000001.dll
FF - plugin: c:\documents and settings\carter\application data\mozilla\firefox\profiles\y7dmjkuv.default\extensions\{0c7e3f01-99e9-4095-9bdc-f84724960b57}\plugins\NPCpnMgr.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-10-3 206256]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1007020.00b\SymEFA.sys [2009-8-31 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1007020.00b\BHDrvx86.sys [2009-8-31 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1007020.00b\cchpx86.sys [2009-8-31 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090916.003\IDSXpx86.sys [2009-9-16 329080]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\adobe\photoshop elements 6.0\PhotoshopElementsFileAgent.exe [2007-9-11 124832]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2006-9-27 14336]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.7.2.11\ccSvcHst.exe [2009-8-31 117640]
R2 NProtectService;Norton UnErase Protection;c:\progra~1\norton~4\norton~1\NPROTECT.EXE [2008-9-25 95600]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-5 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20091002.040\NAVENG.SYS [2009-10-3 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20091002.040\NAVEX15.SYS [2009-10-3 1323568]
R3 scsiscan;SCSI Scanner Driver;c:\windows\system32\drivers\scsiscan.sys [2008-4-21 11520]
S2 mrtRate;mrtRate; [x]
S2 SELSAUSBHW;%SELSAUSBHW.SvcDesc%;c:\windows\system32\drivers\SELSAUSB.SYS [2008-4-21 176220]
S2 WinDefend;Windows Defender;"c:\program files\windows defender\msmpeng.exe" --> c:\program files\windows defender\MsMpEng.exe [?]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-10-3 348752]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-10-3 1097096]

=============== Created Last 30 ================

2009-10-03 01:16 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-10-03 01:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-10-03 01:04 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-10-03 01:04 206,256 a------- c:\windows\system32\drivers\PCTCore.sys
2009-10-03 01:04 86,888 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-10-03 01:04 7,396 a------- c:\windows\system32\drivers\pctcore.cat
2009-10-03 01:04 <DIR> --d----- c:\program files\common files\PC Tools
2009-10-03 01:04 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-10-03 01:04 <DIR> --d----- c:\program files\Spyware Doctor
2009-10-03 01:04 <DIR> --d----- c:\docume~1\carter\applic~1\PC Tools
2009-10-03 01:04 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-10-03 00:45 <DIR> --d----- c:\docume~1\carter\applic~1\Malwarebytes
2009-10-03 00:45 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-03 00:44 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-10-03 00:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-03 00:44 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-10-02 21:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\nrs
2009-10-02 11:00 195,440 -------- c:\windows\system32\MpSigStub.exe
2009-09-23 20:03 <DIR> --d----- c:\program files\JD GreenStar Update
2009-09-10 17:28 <DIR> --d----- c:\documents and settings\carter\RAZ-Kids
2009-09-09 05:13 153,088 -------- c:\windows\system32\dllcache\triedit.dll
2009-09-06 08:05 <DIR> --d----- c:\program files\iPod
2009-09-06 08:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-09-06 08:04 <DIR> --d----- c:\program files\Bonjour
2009-09-06 08:01 2,060,288 a------- c:\windows\system32\usbaaplrc.dll

==================== Find3M ====================

2009-08-31 18:10 124,976 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-31 18:10 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-08-31 18:10 7,456 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-08-31 18:10 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-08-22 02:21 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-08-13 10:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-19 08:33 3,597,824 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 08:32 6,067,200 a------- c:\windows\system32\dllcache\ieframe.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 14:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-10 08:27 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2008-10-04 13:39 1,488 a------- c:\program files\uninstal.log
2008-10-19 14:08 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101920081020\index.dat

============= FINISH: 7:03:00.53 ===============

Attached Files



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#2 myrti

myrti

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Posted 21 October 2009 - 12:49 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
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  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

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Posted 26 October 2009 - 02:39 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

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