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Restarts Right After I Log In


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#1 neeliec

neeliec

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Posted 02 October 2009 - 11:51 PM

Hi,
Around September 24th, I believe that I was trying to download a zipped folder for a music soundtrack when I acquired this 'virus'. At first, random pop-ups would come on even when no windows were open. Then (this is the major problem), right after I would log in, a pop-up would say: "You are about to be logged off. Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now". It would keep restarting and I'd never be able to work on my computer. I left it alone for a few days, and my computer worked again. But it started and I'm constantly working in safe mode w/ networking.

Also, I have a Vista, whenever I reach the User Display part of the starting process (like when it displays all the users, and you choose one), if I leave it be for too long, the computer will restart by itself. A friend looked into the problem and said it was a sasser worm. We downloaded many removers but none of them worked. My dad brought my laptop to his workplace and the IT guy said there were many viruses but he couldn't remove them all, and that my computer was doomed/I should buy a new one.

...Help? :S

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#2 garmanma

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Posted 03 October 2009 - 08:18 PM

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

There will also be instructions to create a Root Repeal Log

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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