Posted 02 October 2009 - 09:39 PM
I have the Windows Pro virus and Police pro viruses, probably among others. I started the computer in safe mode, and was able to search and find the Police files and I think I have those deleted, atleast the police popups have stopped. Now, when I'm not in safe mode, I can go on the internet only for a short moment before Windows pro Antivirus pops up. I have tried installing a reinstalling my antiviruses and ones I've hunted the internet and found that were recommended, with no luck. Malware bytes runs for 2 or 3 seconds and closes. I went to the removal guides on this site and they didn't help any. If there is anyone who can help walk me through this, I would be unbelievably grateful. I don't know a lot of computer terms, intermediate is a stretch for my computer knowledge. I can get on the internet fine (fine for having a virus) in safe mode. It's slow, but working. (I have been getting the typical "Can't load program" pop ups every person I have seen on the various sites I;ve searched, I don't remember them word for word or anything, but they are common ones)
If anyone can help me, can you please tell me whether or not I have to be in safe mode? My regular mode is just a blue screen with a cursor and fake ad virus pop up. I have to ceate a new user account in safe mode, restart, then log into that new account. Usually I can only log in a few times under that account before it goes blue with emptyness, not even the start menu shows up.
I would really really appreciate your help as soon as possible. THANK YOU
p.s.-forgive me if this is the wrong place to post this request, I am trying to limit my time on the internet, and knew this section was 'postable' and was familiar with it