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Avast detect virus


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2 replies to this topic

#1 JPauloSilveiras

JPauloSilveiras

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  • Local time:10:11 PM

Posted 02 October 2009 - 03:13 PM

3 times already formatted my system and taking care to install Avast before any other program other than Windows XP Home Edition.

When I install some programs (not sure which one) Avast does not detect the installation, but after some time begins to pop up the "WMI has detected a problem and needed to close"

When I restart the PC no longer can log on and appears only the wallpaper;

---------------------------------------------------------------------------

DDS (Ver_09-09-29.01) - NTFSx86
Run by JPSilveiras at 15:21:40,96 on sex 02/10/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.2.1252.55.1046.18.2047.1549 [GMT -3:00]

AV: avast! antivirus 4.8.1356 [VPS 091001-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe
C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\Arquivos de programas\LogMeIn\x86\RaMaint.exe
C:\Arquivos de programas\LogMeIn\x86\LogMeIn.exe
C:\Arquivos de programas\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe
C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Java\jre6\bin\jusched.exe
C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\issch.exe
C:\Arquivos de programas\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Arquivos de programas\LogMeIn\x86\LogMeInSystray.exe
C:\Arquivos de programas\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\dwwin.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
D:\999 - DOWNLOADS\1-FERRAMENTAS DE TRABALHO\dds.scr

============== Pseudo HJT Report ===============

BHO: Facilitador de Leitor de Link Adobe PDF: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\arquivos de programas\arquivos comuns\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\arquivos de programas\arquivos comuns\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\arquivos de programas\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\arquivos de programas\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\arquivos de programas\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\arquivos de programas\daemon tools toolbar\DTToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
mRun: [SunJavaUpdateSched] "c:\arquivos de programas\java\jre6\bin\jusched.exe"
mRun: [avast!] c:\arquiv~1\alwils~1\avast4\ashDisp.exe
mRun: [CTRegRun] c:\windows\CTRegRun.EXE
mRun: [WINDVDPatch] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [Jet Detection] "c:\arquivos de programas\creative\sblive\program\ADGJDet.exe"
mRun: [CTStartup] c:\arquivos de programas\creative\splash screen\CTEaxSpl.EXE /run
mRun: [Adobe Reader Speed Launcher] "c:\arquivos de programas\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ISUSPM Startup] "c:\arquivos de programas\arquivos comuns\installshield\updateservice\ISUSPM.exe" -startup
mRun: [ISUSScheduler] "c:\arquivos de programas\arquivos comuns\installshield\updateservice\issch.exe" -start
mRun: [EPSON Stylus CX4100 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiaep.exe /f "c:\windows\temp\E_SB9.tmp" /EF "HKLM"
mRun: [AdobeCS4ServiceManager] "c:\arquivos de programas\arquivos comuns\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [VirtualCloneDrive] "c:\arquivos de programas\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s
mRun: [LogMeIn GUI] "c:\arquivos de programas\logmein\x86\LogMeInSystray.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\arquivos de programas\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\arquivos de programas\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
Notify: LMIinit - LMIinit.dll
LSA: Notification Packages = scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jpsilv~1\dadosd~1\mozilla\firefox\profiles\f209yxdz.default\
FF - prefs.js: browser.search.selectedEngine - DAEMON Search
FF - prefs.js: browser.startup.homepage - www.google.com.br
FF - component: c:\documents and settings\jpsilveiras\dados de aplicativos\mozilla\firefox\profiles\f209yxdz.default\extensions\{6ac85730-7d0f-4de0-b3fa-21142dd85326}\platform\winnt\components\ColorZilla.dll
FF - component: c:\documents and settings\jpsilveiras\dados de aplicativos\mozilla\firefox\profiles\f209yxdz.default\extensions\{87f8774f-b485-47e2-a755-a40a8a5e886d}\components\GbMzhCef.dll
FF - component: c:\documents and settings\jpsilveiras\dados de aplicativos\mozilla\firefox\profiles\f209yxdz.default\extensions\dttoolbar@toolbarnet.com\components\DTToolbarFF.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\arquivos de programas\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\arquivos de programas\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".com.br");

============= SERVICES / DRIVERS ===============

R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\system32\drivers\xfilt.sys [2009-9-30 11264]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-9-30 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-9-30 20560]
R2 avast! Antivirus;avast! Antivirus;c:\arquivos de programas\alwil software\avast4\ashServ.exe [2009-9-30 138680]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\arquivos de programas\logmein\x86\rainfo.sys [2008-8-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-9-30 47640]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\arquivos de programas\alwil software\avast4\ashMaiSv.exe [2009-9-30 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\arquivos de programas\alwil software\avast4\ashWebSv.exe [2009-9-30 352920]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2009-10-02 12:19 <DIR> --d----- c:\docume~1\alluse~1\dadosd~1\EPSON
2009-10-01 23:49 <DIR> --d----- c:\windows\system32\QuickTime
2009-10-01 23:49 <DIR> --d----- c:\arquivos de programas\Macromedia
2009-10-01 23:49 <DIR> --d----- c:\arquivos de programas\arquivos comuns\Macromedia
2009-10-01 23:48 <DIR> --d----- c:\windows\Downloaded Installations
2009-10-01 23:41 <DIR> --d----- c:\documents and settings\jpsilveiras\Library
2009-10-01 23:41 <DIR> --d----- c:\docume~1\jpsilv~1\dadosd~1\com.adobe.ExMan
2009-10-01 11:07 7,680 a--sh--- c:\windows\Thumbs.db
2009-10-01 10:36 359,040 a------- c:\windows\system32\drivers\TCPIP.SYS.ORIGINAL
2009-10-01 10:36 <DIR> --d----- c:\docume~1\jpsilv~1\dadosd~1\AMPSoft
2009-09-30 19:52 <DIR> --d----- c:\docume~1\jpsilv~1\dadosd~1\FastStone
2009-09-30 19:44 <DIR> --d----- C:\logo_site
2009-09-30 19:44 <DIR> --d----- C:\fotos_para_site
2009-09-30 19:44 <DIR> --d----- C:\fotos_originais
2009-09-30 18:39 <DIR> --d----- c:\docume~1\jpsilv~1\dadosd~1\Blender Foundation
2009-09-30 18:39 <DIR> --d----- c:\arquivos de programas\Blender Foundation
2009-09-30 18:14 <DIR> --d----- C:\Python26
2009-09-30 15:57 <DIR> --d----- c:\arquivos de programas\FastStone Photo Resizer
2009-09-30 13:45 <DIR> --d----- c:\docume~1\alluse~1\dadosd~1\LogMeIn
2009-09-30 13:45 83,288 a------- c:\windows\system32\LMIRfsClientNP.dll
2009-09-30 13:45 47,640 a------- c:\windows\system32\drivers\LMIRfsDriver.sys
2009-09-30 13:45 28,984 a------- c:\windows\system32\LMIport.dll
2009-09-30 13:45 87,352 a------- c:\windows\system32\LMIinit.dll
2009-09-30 13:45 1,024 a------- C:\.rnd
2009-09-30 13:45 <DIR> --d----- c:\arquivos de programas\LogMeIn
2009-09-30 13:09 <DIR> --d----- c:\docume~1\alluse~1\dadosd~1\GbPlugin
2009-09-30 12:58 <DIR> --d----- c:\arquivos de programas\Elaborate Bytes
2009-09-30 12:57 21,192 a------- c:\windows\system32\dopdfmn6.dll
2009-09-30 12:57 18,632 a------- c:\windows\system32\dopdfmi6.dll
2009-09-30 12:57 7,537 a------- c:\windows\system32\dopdf6.ctm
2009-09-30 12:57 <DIR> --d----- c:\arquivos de programas\Softland
2009-09-30 12:55 <DIR> --d----- c:\arquivos de programas\Pidgin
2009-09-30 12:54 <DIR> --d----- c:\arquivos de programas\arquivos comuns\GTK
2009-09-30 12:53 <DIR> --d----- c:\arquivos de programas\WinSCP
2009-09-30 12:47 <DIR> --d----- c:\docume~1\jpsilv~1\dadosd~1\SWiSH Max3
2009-09-30 11:47 <DIR> --d----- c:\arquivos de programas\LameACM
2009-09-30 11:47 <DIR> --d----- c:\arquivos de programas\arquivos comuns\SWiSHzone.com
2009-09-30 11:47 <DIR> --d----- c:\arquivos de programas\SWiSH Max3
2009-09-30 11:23 <DIR> --d----- c:\arquivos de programas\arquivos comuns\Adobe AIR
2009-09-30 11:19 <DIR> --d----- c:\arquivos de programas\arquivos comuns\Macrovision Shared
2009-09-30 10:35 <DIR> --d----- c:\windows\system32\CatRoot_bak
2009-09-30 03:09 <DIR> --d----- c:\arquivos de programas\Corel
2009-09-30 03:09 <DIR> --d----- c:\arquivos de programas\arquivos comuns\Corel
2009-09-30 03:01 <DIR> --d----- c:\docume~1\alluse~1\dadosd~1\DAEMON Tools Lite
2009-09-30 03:01 <DIR> --d----- c:\arquivos de programas\DAEMON Tools Toolbar
2009-09-30 03:01 <DIR> --d----- c:\arquivos de programas\DAEMON Tools Lite
2009-09-30 02:59 3,373,917 a------- c:\windows\{00000004-00000000-00000004-00001102-00000002-80221102}.BAK
2009-09-30 02:58 721,904 a------- c:\windows\system32\drivers\sptd.sys
2009-09-30 02:58 <DIR> --d----- c:\docume~1\jpsilv~1\dadosd~1\DAEMON Tools Lite
2009-09-30 02:54 <DIR> --d----- c:\docume~1\jpsilv~1\dadosd~1\BrOffice.org
2009-09-30 02:52 49,152 a------- c:\windows\system32\E_DCINST.DLL
2009-09-30 02:52 79,679 a------- c:\windows\system32\E_FLMAEP.DLL
2009-09-30 02:52 64,000 a------- c:\windows\system32\E_FBCBAEP.DLL
2009-09-30 02:52 34,304 a------- c:\windows\system32\E_FBCHAEP.DLL
2009-09-30 02:50 <DIR> --d----- c:\arquivos de programas\EPSON
2009-09-30 02:43 <DIR> --d----- c:\docume~1\alluse~1\dadosd~1\Spybot - Search & Destroy
2009-09-30 02:43 <DIR> --d----- c:\arquivos de programas\Spybot - Search & Destroy
2009-09-30 02:08 16,420 a------- c:\windows\system32\BMXStateBkp-{00000004-00000000-00000004-00001102-00000002-80221102}.rfx
2009-09-30 02:08 16,420 a------- c:\windows\system32\BMXState-{00000004-00000000-00000004-00001102-00000002-80221102}.rfx
2009-09-30 02:08 1,080 a------- c:\windows\system32\settingsbkup.sfm
2009-09-30 02:08 1,080 a------- c:\windows\system32\settings.sfm
2009-09-30 02:08 24 a------- c:\windows\system32\DVCStateBkp-{00000004-00000000-00000004-00001102-00000002-80221102}.dat
2009-09-30 02:08 24 a------- c:\windows\system32\DVCState-{00000004-00000000-00000004-00001102-00000002-80221102}.dat
2009-09-30 02:04 <DIR> --d----- c:\windows\system32\AGEIA
2009-09-30 02:03 <DIR> --d----- c:\arquivos de programas\arquivos comuns\Wise Installation Wizard
2009-09-30 02:03 200,966 a------- c:\windows\system32\nvapps.xml
2009-09-30 02:02 453,152 a------- c:\windows\system32\nvudisp.exe
2009-09-30 02:02 18,394 a------- c:\windows\system32\nvdisp.nvu
2009-09-30 02:02 <DIR> --d----- c:\windows\nview
2009-09-30 02:01 453,152 a------- c:\windows\system32\NVUNINST.EXE
2009-09-30 02:00 21,504 a------- c:\windows\jestertb.dll
2009-09-30 01:59 3,373,917 a------- c:\windows\{00000004-00000000-00000004-00001102-00000002-80221102}.CDF
2009-09-30 01:57 24,672 a------- c:\windows\system32\BMXCtrlState-{00000004-00000000-00000004-00001102-00000002-80221102}.rfx
2009-09-30 01:57 24,672 a------- c:\windows\system32\BMXBkpCtrlState-{00000004-00000000-00000004-00001102-00000002-80221102}.rfx
2009-09-30 01:52 <DIR> --d----- c:\windows\Profiles
2009-09-30 01:52 <DIR> --d----- c:\windows\system32\Adobe
2009-09-30 01:51 308,224 a------- c:\windows\IsUn0416.exe
2009-09-30 01:49 998,004 a------- c:\windows\system32\drivers\ha10kx2k.sys
2009-09-30 01:46 62,464 -------- c:\windows\CTRegRun.exe
2009-09-30 01:45 <DIR> --d----- c:\arquivos de programas\Creative
2009-09-30 01:45 6,752 -------- c:\windows\system32\PFMODNT.SYS
2009-09-30 01:40 136,448 a----r-- c:\windows\system32\drivers\viahduaa.sys
2009-09-30 01:40 331,184 -------- c:\windows\system32\difxapi.dll
2009-09-30 01:39 7,040 a----r-- c:\windows\system32\ntsim.sys
2009-09-30 01:39 42,496 a----r-- c:\windows\system32\drivers\fetnd5b.sys
2009-09-30 01:37 11,264 a----r-- c:\windows\system32\drivers\xfilt.sys
2009-09-30 01:37 9,728 a----r-- c:\windows\system32\drivers\videX32.sys
2009-09-30 01:37 <DIR> --d----- c:\arquivos de programas\VIA
2009-09-30 01:37 <DIR> --d----- c:\arquivos de programas\arquivos comuns\InstallShield
2009-09-30 01:30 221,184 a------- c:\windows\system32\wmpns.dll
2009-09-30 01:28 1,060,864 a------- c:\windows\system32\MFC71.dll
2009-09-30 01:28 499,712 a------- c:\windows\system32\MSVCP71.dll
2009-09-30 01:28 348,160 a------- c:\windows\system32\MSVCR71.dll
2009-09-30 00:51 <DIR> --d----- c:\arquivos de programas\BrOffice.org 3
2009-09-29 22:57 411,368 a------- c:\windows\system32\deploytk.dll
2009-09-29 22:57 73,728 a------- c:\windows\system32\javacpl.cpl
2009-09-29 15:07 <DIR> --d----- c:\windows\system32\pt-br
2009-09-29 15:07 <DIR> --d----- c:\windows\system32\bits
2009-09-29 15:07 <DIR> --d----- c:\windows\l2schemas
2009-09-29 15:03 <DIR> --d----- c:\windows\network diagnostic
2009-09-29 15:01 537,088 a------- c:\windows\system32\dllcache\msftedit.dll
2009-09-29 14:20 <DIR> --d----- c:\arquivos de programas\AVG
2009-09-29 13:48 <DIR> --ds---- c:\documents and settings\jpsilveiras\UserData
2009-09-29 13:45 <DIR> --d----- c:\windows\system32\PreInstall
2009-09-29 13:45 26,488 a------- c:\windows\system32\spupdsvc.exe
2009-09-29 13:42 <DIR> --d-hr-- c:\documents and settings\jpsilveiras\Dados de aplicativos
2009-09-29 13:42 <DIR> --d-h--- c:\documents and settings\jpsilveiras\Modelos
2009-09-29 13:42 <DIR> --d-h--- c:\documents and settings\jpsilveiras\Configurações locais
2009-09-29 13:42 <DIR> --d-h--- c:\documents and settings\jpsilveiras\Ambiente de rede
2009-09-29 13:42 <DIR> --d-h--- c:\documents and settings\jpsilveiras\Ambiente de impressão
2009-09-29 13:42 <DIR> --d--r-- c:\documents and settings\jpsilveiras\Meus documentos
2009-09-29 13:42 <DIR> --d--r-- c:\documents and settings\jpsilveiras\Menu Iniciar
2009-09-29 13:42 <DIR> --d--r-- c:\documents and settings\jpsilveiras\Favoritos
2009-09-29 13:42 <DIR> --d----- c:\documents and settings\JPSilveiras
2009-09-29 13:42 13,698 a------- c:\windows\system32\wpa.bak
2009-09-29 13:42 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-09-29 13:40 <DIR> --ds---- c:\windows\system32\Microsoft
2009-09-29 13:40 8,192 a------- c:\windows\REGLOCS.OLD
2009-09-29 13:38 92,416 ac------ c:\windows\system32\dllcache\mga.sys
2009-09-29 13:37 <DIR> --d----- c:\windows\system32\xircom
2009-09-29 13:37 <DIR> --d----- c:\windows\system32\wbem\snmp
2009-09-29 13:37 <DIR> --d-h--- c:\windows\$hf_mig$
2009-09-29 13:37 3,018 a------- c:\windows\system32\CONFIG.NT
2009-09-29 13:37 0 a------- c:\windows\control.ini
2009-09-29 13:37 16,832 a------- c:\windows\system32\amcompat.tlb
2009-09-29 13:37 316,640 a------- c:\windows\WMSysPr9.prx
2009-09-29 13:37 23,392 a------- c:\windows\system32\nscompat.tlb
2009-09-29 13:36 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-09-29 13:36 <DIR> --d-h--- c:\arquivos de programas\WindowsUpdate
2009-09-29 13:36 <DIR> --d----- c:\arquivos de programas\Serviços on-line
2009-09-29 13:35 <DIR> --d----- c:\arquivos de programas\arquivos comuns\Serviços
2009-09-29 13:35 <DIR> --d----- c:\arquivos de programas\arquivos comuns\MSSoap
2009-09-29 13:34 <DIR> --d----- c:\arquivos de programas\Messenger
2009-09-29 13:34 <DIR> --d----- c:\arquivos de programas\MSN Gaming Zone
2009-09-29 13:33 <DIR> --d----- c:\arquivos de programas\Windows NT
2009-09-29 10:27 <DIR> --d----- c:\arquivos de programas\arquivos comuns\ODBC
2009-09-29 10:26 <DIR> --d----- c:\arquivos de programas\arquivos comuns\SpeechEngines
2009-09-29 10:26 <DIR> --d-h--- c:\documents and settings\all users\Modelos
2009-09-29 10:26 <DIR> --d--r-- c:\documents and settings\all users\Menu Iniciar
2009-09-29 10:26 <DIR> --d--r-- c:\documents and settings\all users\Documentos
2009-09-29 10:26 <DIR> --d----- c:\documents and settings\all users\Favoritos
2009-09-29 10:24 <DIR> --d-hr-- c:\documents and settings\all users\Dados de aplicativos

==================== Find3M ====================

2009-10-01 10:36 359,040 a------- c:\windows\system32\drivers\TCPIP.SYS
2009-09-30 01:15 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-09-29 17:46 344,734 a------- c:\windows\system32\perfh016.dat
2009-09-29 17:46 48,846 a------- c:\windows\system32\perfc016.dat
2009-09-29 13:34 21,844 a------- c:\windows\system32\emptyregdb.dat

============= FINISH: 15:21:56,59 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:02:11 AM

Posted 20 October 2009 - 03:20 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 25 October 2009 - 11:55 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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