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Need help with a Toshiba laptop


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#1 Jcrock

Jcrock

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Posted 02 October 2009 - 02:28 PM

My friend gave me his laptop to take a look at. First of its a Toshiba Satellite A215-S6804 System Unit Model No. PSAFGU-058002.

This is the description he gave me about what was wrong with it.



Ok, we had a program (blackberry manager) on the laptop to be able to use the blackberry as a modem, after my kids got ahold of it it had a missing driver for this program. I copied the missing (the file that it said was missing) driver from my computer and put it in the place that it originally was. All of a sudden the computer rebooted (by itself) and went to the screen you see



He has told me that when he does put in the recovery disk nothing happens, it will start to run it then will basically shut down and go to the regular screen

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