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IE8 closed and scanning began


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#1 Paulrenno

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Posted 02 October 2009 - 02:26 PM

The other day, whilst in the middle of surfing, the internet suddenly closed down, and a box popped up saying the website closed because of possible infection and then some sort of scanning of the system began. I immediately stopped the scan and closed it down. After that, I was able to go back on to the internet and did my own scan with AVG Free which found nothing. I then scanned my system with Superanti spyware and it found 1 adware tracking cookie which i deleted.

Was i really infected? How can i tell when AVG reports nothing back and superantispyware only found 1 item?

Apart from that incident, i have had no problems.

I have Zonealarm free firewall, AVG latest antivirus, superantispyware and spybot search and destroy, along with windows own defender. Am i covered?

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#2 boopme

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Posted 02 October 2009 - 03:29 PM

Hi Paul. You probably caught right away. I will move this topic to the Am I Infected forum as I would like to do one more scan.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's

Teatimer), they may interfere or alert you. Temporarily disable such programs or

permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your

    operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can

proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM

from removing all the malware.

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#3 Paulrenno

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Posted 03 October 2009 - 02:55 AM

will you check back with me on Sunday please. ive downloaded malbytes on to desktop and will do the scan tonight.

#4 Paulrenno

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Posted 03 October 2009 - 05:33 AM

Hi back again. here is the log you asked for. There was nothing found by the scan.

Malwarebytes' Anti-Malware 1.41
Database version: 2899
Windows 6.0.6002 Service Pack 2

03/10/2009 11:22:12
mbam-log-2009-10-03 (11-22-12).txt

Scan type: Quick Scan
Objects scanned: 91467
Time elapsed: 6 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Hope this helps

#5 boopme

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Posted 03 October 2009 - 07:22 PM

OK, are you having any popups,page redirects or other problems as you look clean.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Paulrenno

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Posted 04 October 2009 - 04:31 AM

No. nothing like that. I did experience it before some time ago. I was surfing and suddenly the page closed down and a scan began so I quickly cancelled it. It was saying I had trojans and all sorts of things, but AVG and superantispyware came back with nothing.

Other than that happening, I dont experience any problems.

#7 boopme

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Posted 05 October 2009 - 07:30 PM

That's good news ... Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Paulrenno

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Posted 06 October 2009 - 01:30 AM

Thank you very much, you have been a great help. I have done all that and by the way, I am very impressed with the Malwarebytes programme.

Thanks again for your time and trouble.

#9 boopme

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Posted 06 October 2009 - 09:31 AM

You're most welcome,as new malware is getting stronger and harder to remove, please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:

I would keep that program and update and scan several times a week.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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