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HijackThis Log: Please help Diagnose


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2 replies to this topic

#1 gem57

gem57

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  • Local time:10:22 AM

Posted 02 October 2009 - 02:19 PM

Hello

THis day began with unsuccessful attempts to download pdf files from this link... http://www.bccpd.bc.ca/advocacypubls.htm#cpppublications I had tried downloading from this site couple of months ago, without success. HOwever, friends have no problem in downloading from here. Interesting note is I have no problem on any other website related to downloading PDF. SO my guess is that it is an isolated problem, my laptop problem. I checked security settings for restricted websites, it is not listed there. I then went to Manage Add ons - currentlyloaded on Internet Explorer...and came across browser helper that IS disabled, out of curiousity I wanted to know more.

I then googled info re: FDMIECookiesBHO Class browser helper.... Few searches recommended HiJack This...thus I decided it may be helpful to have a diagnosis on laptop, as kids use for games alot.... From this link ---> http://www.bleepingcomputer.com/forums/ind...=22&t=34773 <----- I followed tutorial instructions to open new account & submit the following reports...

ALthough I am aware it is disabled my guess is that it is not harmful, but curious as to whether it is an item to be concerned about.
AND
I have no idea whatsoever if this is related to my PDF problem with just that one link mentioned above...
but
This is info of what occurred & led me to request diiagnosis of logs attached.

I am very impressed with the service you offer, and appreciate both the volunteers & hours committed to offering your expertise to us.
Thank you in advance for your diagnosis.

~ gem 57 ~

===================================================================================================

DDS (Ver_09-09-29.01) - NTFSx86
Run by gemtoba at 11:30:10.32 on Fri 10/02/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.356 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\gemtoba\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearch Page =
mDefault_Search_URL =
mSearch Page =
uInternet Connection Wizard,ShellNext = hxxp://www.google.ca/
uInternet Settings,ProxyOverride = 127.0.0.1
mSearchAssistant =
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdm2.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Net Snippets: {67970b26-f57d-4455-8262-81c3ae3b8b5e} - c:\progra~1\netsni~1\NetSnip.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Foxit Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: Net Snippets: {f9c00ef7-b192-4609-b2b8-d705ace341ff} - c:\progra~1\netsni~1\NetSnip.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
uPolicies-explorer: NoRecentDocsNetHood = 1 (0x1)
uPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-system: SynchronousMachineGroupPolicy = 0 (0x0)
mPolicies-system: SynchronousUserGroupPolicy = 0 (0x0)
IE: Add to Net Snippets - c:\progra~1\netsni~1\res\Clipper.htm
IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: Sothink SWF Catcher - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {7130DF06-BBC1-4e16-83D4-1F875E65B695} - {F9C00EF7-B192-4609-B2B8-D705ACE341FF} - c:\progra~1\netsni~1\NetSnip.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: bccpd.bc.ca\www
Trusted Zone: ebay.ca\search.myworld
Trusted Zone: google.ca\maps
Trusted Zone: google.com\www
Trusted Zone: icoke.ca\secure
Trusted Zone: plaxo.com\www
Trusted Zone: shaw.ca\webmail
Trusted Zone: vancity.com\www
DPF: Photobucket Publisher - hxxp://pic.photobucket.com/plugins/csve/photobucket_publisher.CAB
DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} - hxxp://www.worldwinner.com/games/v46/scrabblecubes/scrabblecubes.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} - hxxp://esupport.sony.com/VaioInfo.CAB
DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - hxxp://www.kaspersky.com/kos/eng/partner/us/kavwebscan_unicode.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20Lost%20in%20Los%20Angeles/Images/stg_drm.ocx
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {26ACAE6F-BC95-44B4-9150-61E4D20D5C2E} - hxxp://www.toppopgames.com/web/loadgame_et.cab
DPF: {26E6B759-DEEB-42A1-A21C-78CD29098411} - hxxp://www.gamefiesta.com/webgames/Fitness-Dash/FitnessDashWeb.1.0.0.11.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} - hxxp://www.worldwinner.com/games/v50/pool/pool.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} - hxxp://www.worldwinner.com/games/v49/blockwerx/blockwerx.cab
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219177728314
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://sdlc-esd.sun.com/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?AuthParam=1218383823_eee4ed55800e3d7bf4e229e670df3fbb&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab&File=jinstall-6u7-windows-i586-jc.cab
DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} - hxxp://cdn2.zone.msn.com/binframework/v10/ZAxRcMgr.cab31267.cab
DPF: {ABB660B6-6694-407B-950A-EDBA5A159722} - hxxp://www.gamehouse.com/games/dvcode/DVCControl.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0014-0002-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20New%20York%20Fortune/Images/armhelper.ocx
DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} - hxxp://www.worldwinner.com/games/v47/familyfeud/familyfeud.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://driveragent.com/files/driveragent.cab
DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} - hxxp://costco.pnimedia.com/upload/activex/v2_0_0_11/PCAXSetupv2.0.0.11.cab?
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: SSODL - - No File
SEH: CRXShellExecuteHook Object: {1214fbe7-4464-4a7e-9958-b5851a7a30a3} - c:\program files\conceptworld\recentx\RXShell.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = scecli c:\windows\system32\yuzeditu.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-7-2 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-7-2 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-7-2 108552]
R1 StarPortLite;StarPort Storage Controller (Lite);c:\windows\system32\drivers\StarPortLite.sys [2007-10-3 85760]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-7-2 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-7-2 297752]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-9-7 54752]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-1-14 226656]
R3 DsAudioDevice_286;DsAudioDevice_286;c:\windows\system32\drivers\DsAudioDevice_286.sys [2008-12-24 16640]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

=============== Created Last 30 ================

2009-10-02 10:42 <DIR> --d----- c:\program files\Trend Micro
2009-10-01 11:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\RegCure
2009-09-30 06:28 <DIR> --d----- c:\program files\common files\xing shared
2009-09-20 21:41 <DIR> --d----- c:\docume~1\gemtoba\applic~1\Flood Light Games
2009-09-20 21:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Flood Light Games
2009-09-17 06:49 <DIR> --d----- c:\program files\AskBarDis
2009-09-17 06:49 <DIR> --d----- c:\program files\Foxit Software
2009-09-17 06:49 <DIR> --d----- c:\docume~1\gemtoba\applic~1\Foxit
2009-09-17 06:41 <DIR> --d----- c:\windows\system32\tempdir
2009-09-17 06:41 1,503,232 a------- c:\windows\system32\ptj.exe
2009-09-17 06:41 4,369,408 a------- c:\windows\system32\pdftk.exe
2009-09-17 06:41 235,008 a------- c:\windows\system32\office.exe
2009-09-17 06:41 <DIR> --d----- c:\program files\office Convert Pdf to Jpg Jpeg Tiff Free
2009-09-09 23:34 <DIR> --d----- c:\program files\PostSmile
2009-09-09 11:28 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-09-09 03:21 <DIR> --d----- c:\program files\Moleskinsoft Clone Remover 3.8
2009-09-09 03:18 <DIR> --d----- c:\program files\FolderMatch
2009-09-09 03:15 <DIR> --d----- c:\program files\FirmTools
2009-09-07 07:34 <DIR> --d----- c:\documents and settings\gemtoba\Tracing
2009-09-07 07:26 54,752 a------- c:\windows\system32\drivers\fssfltr_tdi.sys
2009-09-07 07:21 <DIR> --d----- c:\program files\Microsoft SQL Server Compact Edition
2009-09-07 07:15 <DIR> --d----- c:\program files\Microsoft
2009-09-07 07:14 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-09-07 07:02 <DIR> --d----- c:\program files\common files\Windows Live
2009-09-07 06:51 <DIR> --d----- c:\docume~1\gemtoba\applic~1\Windows Search
2009-09-07 06:44 <DIR> --d----- c:\docume~1\gemtoba\applic~1\Windows Desktop Search
2009-09-03 17:54 <DIR> --d----- c:\docume~1\alluse~1\applic~1\GameHouse
2009-09-03 17:45 <DIR> --d----- c:\program files\Downloads

==================== Find3M ====================

2009-09-30 06:27 499,712 a------- c:\windows\system32\msvcp71.dll
2009-08-20 08:35 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-08-20 08:35 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-08-13 11:19 21,784 a------- c:\program files\sharpkeys3.zip
2009-08-13 08:16 512,000 a------- c:\windows\system32\jscript(5).dll
2009-08-13 08:16 512,000 a------- c:\windows\system32\jscript(4).dll
2009-08-13 08:16 512,000 a------- c:\windows\system32\jscript(3).dll
2009-08-13 08:16 512,000 a------- c:\windows\system32\jscript(2).dll
2009-08-05 02:01 204,800 -------- c:\windows\system32\mswebdvd.dll
2009-07-17 12:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-14 22:20 286,720 -c------ c:\windows\Setup1.exe
2009-07-13 23:43 286,208 -------- c:\windows\system32\wmpdxm.dll
2009-07-10 12:15 306,544 a------- c:\windows\WLXPGSS.SCR
2009-06-19 20:42 2,401,250 ac------ c:\program files\BHISetup.zip
2009-03-29 22:55 44,621,152 a------- c:\program files\flash_player_update2_flash10.zip
2009-03-19 04:55 212,204 a------- c:\program files\WebVersions.zip
2009-03-09 00:28 1,922 a------- c:\program files\Kaspersky_2009_Trial_Reset.torrent
2009-02-27 11:17 16,409,960 a------- c:\program files\spybotsd162.exe
2009-02-14 01:38 9,514,553 a------- c:\program files\pspslideshow.rar
2008-12-25 10:42 1,056,804 a------- c:\program files\xtreamjockey.exe
2008-08-10 14:44 738 a------- c:\program files\Outlook Express.lnk
2008-08-10 14:44 803 a------- c:\program files\Internet Explorer.lnk
2008-02-03 17:29 632 ac------ c:\program files\CROA.lnk
2008-01-11 14:00 388,869 a------- c:\program files\PictShow31.zip
2007-12-18 11:20 6,562,371 a------- c:\program files\EDRSetup.exe
2007-11-14 11:05 87,608 ac------ c:\docume~1\gemtoba\applic~1\inst.exe
2007-11-14 11:05 47,360 ac------ c:\docume~1\gemtoba\applic~1\pcouffin.sys
2007-10-30 09:19 2,539 a------- c:\program files\User Agent String Utility.lnk
2007-09-19 18:18 43 ac------ c:\program files\active.dpt
2007-09-15 11:53 774,144 a------- c:\program files\RngInterstitial.dll
2008-02-10 12:47 952 ac-sh--- c:\windows\system32\KGyGaAvL.sys
2008-06-28 02:40 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008062820080629\index.dat

============= FINISH: 11:30:39.34 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


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Posted 20 October 2009 - 03:19 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 25 October 2009 - 11:57 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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