Posted 01 October 2009 - 10:22 PM
Hp's recovery is actually very simple and self explanatory but here goes. Most restores start with the disk that has "Start with this disk" on it. This will give you very few options. Doing a destructive recovery ( meaning formatting the drive ) is usually what you are given in the first place. You actually have to pick "not" to format the disk in my experience. Once the drive has been formatted, it will usually reboot but not every time on every machine. If it says you need to, just leave the disk in and it will recognize that the drive has been formatted and is ready for the copy process. It will then copy some HP branded information to the drive then ask you for the Windows XP installation CD. Insert that CD and wait for the second copy process to finish. Now, some HP's come with what are called "supplemental software" disks. If you have received them, you are faced with a choice. You can insert them and continue on with the once again copy process or you can skip them. These normally have things like AOL and an antivirus ( usually very outdated and not very good ) and so on. For the purist who wants just a nice simple install of Windows XP, skipping these disks would be your best option. You will then be faced with a screen saying "Press F10" to continue. This is when the actual installation of Windows XP and all needed drivers actually takes place. Get some coffee or other beverage of choice and relax for a bit. This process can take up to 30 minutes. The machine may also reboot during this process. Don't interrupt it but watch for any messages on the screen asking you any choices. Use your best judgement for these and in just a short while, you will have the computer back up and running.
Make sure you immediately install an Antivirus and also update Windows XP. As you probably already know the update process will take quite awhile and multiple reboots. Just take your time and be patient and you will be successful.
If you run into any problems, please come back and we'll be happy to help you.
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